Xerox Phaser 6128MFP Service Manual page 329

Phaser 6128MFP Service Manual
Troubleshooting Procedure Table (continued)
Step Actions and Questions
8 Is the paper size correct?
9 1. Check the cable type.
Two-conductor (PSTN)
Four-conductor (PBX)
2. Check the cable condition.
Normal continuity
Straight, unlooped, uncoiled routing
Appropriate cable length
3. Is the cable type correct and in good
condition?
10 Is a sufficient line voltage obtained via
Diagnostics?
11 Does the error occur only when sending?
12 1. Check the Delayed Start setting:
System > Default Settings > Fax
Defaults > Delayed Start.
2. Is the Delayed Start On?
13 Is the Delayed Start on a specified time?
14 Is the Local Time setting correct?
15 Is a ring tone present?
16 Is the modem sound present?
17 Is the setting correct for the line type?
18 1. Check the Secure Receive setting:
System > Admin Menu > Secure
Settings > Secure Receive.
2. Is the Secure Rcv. Set Enable?
19 1. Print the stored data and turn Secure
Rcv. to Disable.
2. Does the error still occur?
20 Is a calling tone present?
General Troubleshooting
Yes No
Replace the Replace the
I/P Board paper.
(page 8-41).
Go to step Replace the
10. cable.
Replace the Request for a
I/P Board line repair.
(page 8-41).
Go to step Go to step
12. 18.
Go to step Go to step
13. 15.
Complete. Go to step
14.
Replace the Set the Local
I/P Board Time setting.
(page 8-41)..
Go to step Go to step
16. 17.
Analyze the Replace the
Protocol I/P Board
Monitor (page 8-41).
Report.
Replace the Correct the
I/P Board setting.
(page 8-41)..
Go to step Go to step
19. 20.
Go to step Complete.
20.
Go to step Replace the
21. I/P Board
(page 8-41).
4-59