Scanner Errors - Xerox WorkCentre 7800 series User Manual

Probable Causes
The time zone, date, or time is set incorrectly. Set the time zone, date, and time manually:

Scanner Errors

Probable Causes
Scanner is not communicating.
Solutions
1. At the printer control panel, press the Machine Status button,
then touch the Tools tab.
2. Touch Device Settings > General > Date and Time.
Note: If this feature does not appear, log in as a system
administrator. For details, see
Administrator at the Control Panel
3. To set the time zone, touch Time Zone, then touch the arrows
to adjust the time zone.
4. To set the date, touch Date, select a format, then set the date.
5. To use 24 hour format, select Display 24 hour clock. To set the
time, touch Time, then set the time.
Note: The date and time are set automatically through Network
Time Protocol (NTP). To modify these settings, go to the Properties
tab in CentreWare Internet Services and change the Date and
Time Setup to Manual (NTP Disabled).
6. Touch Save.
Solutions
Turn off the printer, and check the scanner cable. Wait two minutes
and turn the printer on again.
If the problem is not resolved, contact your Xerox
representative.
WorkCentre 7800 Series Multifunction Printer
Troubleshooting
Logging In as the System
on page 31.
®
service
User Guide
215