Collate Full Error - Xerox Phaser 6128MFP Service Manual

Collate Full Error

Phaser 6128MFP Service Manual
Memory is full and cannot receive additional data. Print job requires additional
memory. The following troubleshooting procedure applies to this error.
Applicable Error
• 016-981: Collate Full Error
Initial Actions
• Install additional memory
• Resize the RAM Disk to hold larger files.
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL10.6.6
Memory Card, PL10.6.8
Troubleshooting Procedure Table
Step Actions and Questions
1 Reduce the RAM Disk size setting to
allow space for collation.
Does the error persist?
2 Print the Configuration Page:
System > Information Pages >
Configuration.
Does the memory amount listed
match the installed memory?
3 Partition the print job.
Does the error still occur?
Error Messages and Codes
Wiring and Plug/Jack Map References
Yes
Go to step 2.
Go to Step 3.
Replace the
Image
Processor Board
(page 8-41).
No
Complete.
Reseat the
Memory Card
and reprint the
Configuration
page to check
memory.
Complete.
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