Xerox Phaser 6128MFP Service Manual page 357

Phaser 6128MFP Service Manual
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the toner type.
Are the Toner Cartridges genuine
Xerox?
2 Is the image printed correctly?
3
Reseat and lock the Toner
Cartridges.
Is the image printed correctly?
4 Check the Transfer Belt high-voltage
connections..
Are the contacts on the Transfer Belt
and springs damaged or dirty?
5 Is the image printed correctly?
6 Check the paper condition
Is the paper dry and recommended
paper?
7 Is the image printed correctly?
8 Check the Toner Cartridge life .
Are one or more of the Toner
Cartridges near end of life?
9 Inspect the laser beam windows of
the Laser Unit
Are the laser beam windows on the
Laser Unit clean?
10 Inspect the laser beam path
Are there any obstructions between
the Laser Unit and Imaging Unit?
11 Reseat the Imaging Unit.
Is the image printed correctly?
Print-Quality Troubleshooting
Yes No
Replace with Go to step 3.
Xerox toner,
then go to step
2.
Complete Replace the IP
Board
(page 8-41).
Complete Go to step 4.
Clean or Go to step 6.
replace the
Transfer Belt
(page 8-103) or
spring(s), then
go to step 5.
Complete Go to step 6.
Go to step 8. Replace the
paper with a
new dry and
recommended
one, then go to
step 7.
Complete Go to step 8.
Replace the Go to step 9.
Toner
Cartridge(s)
(page 8-13).
Go to step 10. Clean the
window(s) with
soft cloth or
cotton swab.
Remove the Go to step 11.
foreign
substances.
Complete Go to step 12.
5-11