Low Density Yellow Cartridge Error - Xerox Phaser 6128MFP Service Manual

Low Density Yellow Cartridge Error

Phaser 6128MFP Service Manual
The ADC Sensor detects an insufficient amount of Yellow toner being applied. The
following troubleshooting procedure applies to these errors.
Applicable Error
• Low Density Yellow Cartridge
Initial Actions
• Check that the cartridge is a genuine Xerox Toner Cartridge. If not, replace
with a genuine Xerox cartridge.
• Check the Toner Cartridge life cycle count. If at or near end of life, replace the
cartridge.
• Remove, inspect, and gently shake the the cartridge from side to side.
• Check for sealing tape on the Imaging Unit.
• Cycle system power.
• If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Imaging Unit, PL4.1.21
Dispense Assembly, PL5.1.1
Transfer Belt, PL6.1.7
Toner Cartridge PL5.1.24
MCU Board, PL10.7.7
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the Yellow toner motor.
Caution:
Printer Diag > IOT Diag > Digital
Output DO-24
Does the motor rotate?
2 Check the Dispense Assembly gears.
Is the Yellow cartridge gear
damaged?
Wiring and Plug/Jack Map References
"Map 1 - MCU Board" on page 10-6
"Toner Dispense" on page 10-20
Do not run the toner motor
more than a few seconds..
Error Messages and Codes
Yes No
Go to step 2. Go to step 3.
Replace the Go to step 6.
Dispense
Assembly
(page 8-91).
3-59