MCU Communication Error
Phaser 6128MFP Service Manual
Communication has failed between the Engine and the Controller. The following
troubleshooting procedure applies to this error.
Applicable Error
•
024-371: MCU Comm. Error
Initial Actions
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board, PL10.6.6
MCU Board, PL10.7.7
ESS Harness, PL10.8.1
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat connections to the I/P and
MCU Boards then cycle system
power;
Does the error persist?
2
Check P/J901 and P/J10 connections
between the I/P and MCU Boards.
Are the connections secure?
3
Disconnet P/J901 and P/J10 and
check the harness continuity.
Is the harness damaged?
4
Replace the MCU Board (page 8-57).
Does the error persist?
Error Messages and Codes
Wiring and Plug/Jack Map References
"System Connections" on page 10-5
"System Control" on page 10-22
Yes
Go to step 2.
Go to step 3.
Repair the
harness.
Replace the I/P
Board
(page 8-41).
No
Complete.
Reseat the
connectors.
Go to step 4.
Complete.
3-95