Making A; Busy Indication - Avaya 9600 Series User Manual

Making Calls
Making a Page Call
In order to make page calls you must have access to a paging short code provided by the system
administrator or a Page feature button.
You can use the self-administration function to assign one of your phone's feature buttons as a
Page button. See
• If the short code or the paging button have been pre-configured with an extension number,
the user or group at that number is paged if available.
• If the short code of paging button does not have a pre-configured extension number, it allows
extension number entry when used.
Procedure
1. Press the paging button.
2. Dial the number of the user or group you want to page.
3. When the dialing is completed, the page call is made.
Related links
Making Calls on page 28

Busy Indication

By default, when making internal calls, the telephone system does not provide any indication if the
internal user you call is available, already on a call or set to do not disturb. Instead the call either
just rings or goes to voicemail.
However, there are various methods by which you can get some indication of their status:
• If you need status indication for a user without needing to make a call, you can add a 'user '
button to your phone. See
• Other users can configure an absence message. If they have done that, the message is
displayed on your phone when you call them. To set your own absence message, you can
user a programmable set to the Absence Textbutton. See
Buttons on page 128.
• Your system administrator can enable busy indication for selected users or for the whole
system. When enabled, calling those users displays Do Not Disturb or On Another Call on
your phone if the call is not diverted to voicemail.
Related links
Making Calls on page 28
April 2020
Programmable Feature Buttons
Programmable Feature Buttons
9600 Series Phone User Guide
Comments on this document? infodev@avaya.com
on page 128.
on page 128
Programmable Feature
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