User Button - Avaya 9600 Series User Manual

• If pressed while a twinned call is connected to the twinned destination, the system attempts
to reclaim the call.
• If pressed while connected to a call on the phone, the system attempts to transfer the call to
the twinned destination. You do not need twinning switched on to use this feature.
Related links
Programmable Button Features

User Button

This type of button monitors the status of another user. The button lamp indicates the status of the
user.
• Off = Available – Pressing the button makes a call to the user. In addition to calling the user,
you can use the user button to transfer calls to the user or to start a conference with the user.
• Slow Flash = Ringing – Pressing the button display options to pickup the call.
• Fast Flash = On a Call – Pressing the button display the following options:
- Call – Call the user.
- Message – Cause a single burst of ringing on the user's phone. They also see the
message "Please Call" followed by your extension number.
- Voicemail – Call the user's voicemail mailbox to leave a message.
- CallBack – Set an automatic callback on the user. The callback occurs when the user
ends their current call.
The following options are only available if configured for you by your system administrator:
- Drop – Disconnect the user's current call.
- Acquire – Seize the user's current call.
- Intrude – Join the user's current call, turning it into a conference call.
- Listen – Start silent monitoring of the user's call.
Related links
Programmable Button Features
April 2020
on page 129
on page 129
9600 Series Phone User Guide
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Programmable Button Features
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