Making Additional Calls; Calling From Your Contacts - Avaya 9600 Series User Manual

user uses their phone or ends their current call, the system will call you and when you answer,
automatically make another call to the user.
Related links
Making Calls on page 28

Making Additional Calls

If you are already on a call, you can still make and answer other calls.
Procedure
1. Either:
• Simply press any idle call appearance key. For example, b=.
• Press the Hold soft key.
2. The existing call is automatically put on hold, shown by a fast flashing green lamp.
3. Make the additional call as normal.
4. Once the additional call is connected:
• You can press the appearance buttons to switch between calls.
• Press Conf to conference the calls together.
Related links
Making Calls on page 28

Calling from Your Contacts

You can use any directory contact to make a call.
• You can also use the directory to select a contact anytime the Dir soft key is displayed in the
function's menus. In that case, the system automatically only shows the types of contacts
supported for the function.
Procedure
1. Access the contacts directory:
a. Press the
b. Use the left and right cursor keys to select the type of directory entries shown.
• All - All directory entries.
• Personal - Your own personal directory entries.
April 2020
CONTACTS key. The directory menu is displayed.
9600 Series Phone User Guide
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Making Additional Calls
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