Useful Information When Requesting Support - Agilent Technologies J2126A Installation And Verification Manual

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Installation and Verification Manual

Useful Information When Requesting Support

When contacting Agilent Technologies for support it is useful to
have the following instrument information available:
• Model Number
• Serial Number (on instrument base plate in the format
GBXXXXXXXXX)
• Instrument Options (These can be located on the instrument
by pressing <Menu> and selecting System >Options.)
• Instrument Firmware Revision. (This can be located on the
instrument by pressing <Menu> and selecting System >
Preferences.)
• Self Test fail codes and messages. (These can be located on
the instrument by pressing <Menu> and selecting System >
Self Test.)
Installation (Getting Started)
2
37

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