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Packing Instructions for Returning a Chassis
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Returning Products for Repair or Replacement
If possible, use the original shipping and packing materials in which the chassis was originally
shipped. If these materials are unavailable, use comparable shipping material, or contact your
Juniper Networks representative for information on approved packaging material.
To pack the chassis for shipment, follow these guidelines:
Remove all cables from the chassis
Remove the chassis from the rack and place the gateway in the box to be shipped
Cover the chassis with packing foam on top of the chassis
Securely tape the closed box
Write the RMA number on the exterior of the box to ensure proper tracking
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