Convotherm OEB Series Service Handbook page 247

Service manual OEB/OES/OGB/OGS
5. Troubleshooting list and error messages - Electronics
The last 10 error messages are stored in the service programme r38. In this service programme you
can query the error messages with date and time (by pressing Mr. C) and delete them in the service
programme d01. With the easy touch controls, to query the last error messages you must switch to the
settings screen see chapter 3.6
For various software versions of the easy touch controls the error messages are shown using ID
numbers see error messages in table.
easy OEB OES OGB OGS
touch
5.1 Error messages
KD / 19.08.2009
Error Error description
message
E00.0 No error
E01.0 Not enough water in
steam generator
ID=33
(water level could
not be reached
within 3 minutes)
E01.0 Not enough water
(water pressure
ID=33
below 0.5 bar 3
seconds after valve
switched through)
5_00e_Troubleshooting list and error messages - Electronics_h.doc
Possible cause or remedy
Previous error no longer exists e.g. not enough
•
water or excessive temperature (the actual error
can be queried in the logbook)
Tap closed
•
Soft water connection not connected to water
•
supply
Dirt filter in the solenoid valve or in the mains water
•
connection dirty
Water level sensor calcified (insulated) or defective
•
Through the use of non-original CONVOTHERM
•
cleaners, foaming in the steam generator and
insulating film on double level sensor
Filling gap in the steam generator is closed by
•
calcium deposits
Water conductance too low through softening
•
Solenoid valve Y3 faulty
•
Injection nozzle in non-return device blocked
•
Steam generator calcified
•
Contact problems between steam generator and
•
housing (earth connection)
Contact problems between water level sensor and
•
terminal strip X15 of the control module
Tap closed
•
Solenoid valve Y4 faulty
•
Pressure switch S1 defective
•
Dirt filter in the solenoid valve or in the mains water
•
connection dirty
T-piece for pressure switch / manometer or
•
injection nozzle in water supply blocked / dirty
Clean with needle
Contact problems between pressure switch and
•
terminal strip X15 of the control module
Appliance not connected to soft water and therefore
•
inlet calcified
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