Requesting Fault Processing On The Control - Siemens SINUMERIK Series Function Manual

4 Organizational tasks
4.2 Service cases

4.2.3 Requesting fault processing on the control

Function description
Fig. 4-7: Requesting fault processing on the control
Function
Please write a short fault report
Report fault
Fault report
Contact data
Requested by
Telephone
number
4-234
Description
In the event of a fault, a report can be sent
directly to the control via the operating software
which immediately leads to a fault on transfer.
Since a name was not given to the fault help
request at this point, the first 40 characters are
automatically used as a name for the fault on
the ePS Network Services Internet PC.
The person who made the request can enter
his/her details directly here, independently of
the user logged in at the machine with ePS
Network Services, as these may be completely
different.
The person who made the request can leave
his/her telephone number for any other ques-
tions that may arise.
ePS Network Services, Function Manual (FH) - 03/2012
Type
DISPLAY
INPUT
(Max. 2000
characters;
any
character
permissible)
DISPLAY
INPUT
DISPLAY
INPUT
(max. 15
digits)
© Siemens AG 2012 All Rights Reserved
03/2012