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WARRANTY
WARRANTY POLICY (02024J)
COVERAGE
NON-TAPI MANUFACTURED EQUIPMENT
Product Return
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling
and packing instructions and Return Merchandise Authorization (RMA)
procedures when returning parts for repair or calibration may void your
warranty. For anti-ESD handling and packing instructions please refer to the
manual, Fundamentals of ESD, PN 04786, in its "Packing Components for
Return to Teledyne API's Customer Service" section. The manual can be
downloaded from our website at http://www.teledyne-api.com. RMA
procedures can also be found on our website.
06160J DCN7969
Teledyne API (TAPI), a business unit of Teledyne Instruments, Inc.,
provides that:
Prior to shipment, TAPI equipment is thoroughly inspected and tested.
Should equipment failure occur, TAPI assures its customers that prompt
service and support will be available. (For the instrument-specific warranty
period, please refer to the "Limited Warranty" section in the Terms and
Conditions
of
Sale
http://www.teledyne-api.com/terms_and_conditions.asp).
After the warranty period and throughout the equipment lifetime, TAPI
stands ready to provide on-site or in-plant service at reasonable rates similar
to those of other manufacturers in the industry. All maintenance and the first
level of field troubleshooting are to be performed by the customer.
Equipment provided but not manufactured by TAPI is warranted and will be
repaired to the extent and according to the current terms and conditions of
the respective equipment manufacturer's warranty.
All units or components returned to Teledyne API should be properly
packed for handling and returned freight prepaid to the nearest
designated Service Center. After the repair, the equipment will be
returned, freight prepaid.
The complete Terms and Conditions of Sale can be reviewed at
http://www.teledyne-api.com/terms_and_conditions.asp
CAUTION – Avoid Warranty Invalidation
Teledyne API Model 465M O
on
our
website
at
Monitor User Manual
3
the
following
link:
iii
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