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Special tools and customer supplies........................................................................................................ 35
Cleaning cartridge................................................................................................................................ 36
Leader pin replacement kit.................................................................................................................. 37
ESD kit...................................................................................................................................................38
Tape unit cleaner.................................................................................................................................. 38
Hook-and-loop fastener....................................................................................................................... 38
Fibre wrap tool..................................................................................................................................... 38
Chapter 3. Messages............................................................................................39
Service and Media Information messages (SIMs and MIMs)................................................................... 39
SIMs...................................................................................................................................................... 39
SIM error information...........................................................................................................................39
MIMs..................................................................................................................................................... 41
MIM error information.......................................................................................................................... 41
Statistical Analysis and Reporting System (SARS)................................................................................... 43
Obtaining drive error information at host..................................................................................................44
Error log on host display.......................................................................................................................44
Message codes...........................................................................................................................................45
MIM exception messages.......................................................................................................................... 46
SIM exception messages........................................................................................................................... 46
SIM/MIM service messages...................................................................................................................... 46
SIM/MIM severity.......................................................................................................................................47
Sense Keys, ASC, and ASCQ information.................................................................................................. 47
Sense Key 0 (No Sense)....................................................................................................................... 47
Sense Key 1 (Recovered Error)............................................................................................................ 48
Sense Key 2 (Not Ready)......................................................................................................................48
Sense Key 3 (Medium Error)................................................................................................................ 48
Sense Key 4 (Hardware Error)..............................................................................................................50
Sense Key 5 (Illegal Request).............................................................................................................. 50
Sense Key 6 (Unit Attention)................................................................................................................ 52
Sense Key 7 (Data Protect).................................................................................................................. 52
Sense Key 8 (Blank Check).................................................................................................................. 53
Sense Key B (Aborted Command)........................................................................................................53
Sense Key D (Volume Overflow).......................................................................................................... 53
Error Log Analysis - AIX............................................................................................................................. 53
Tapeutil command................................................................................................................................54
Diag command......................................................................................................................................54
Analyzing Tapeutil and Diag command Error Log................................................................................ 54
Tapeutil errors...................................................................................................................................... 56
SMIT command.................................................................................................................................... 58
ERRPT command..................................................................................................................................58
SMIT/ERRPT errors...............................................................................................................................58
Error Log Analysis - System i..................................................................................................................... 63
System i with RISC processor.............................................................................................................. 64
Obtaining drive error information from Linux system............................................................................... 68
Forcing a drive dump............................................................................................................................69
Reading a dump....................................................................................................................................69
Automatically retrieved SIM/MIM data............................................................................................... 69
Error Log Analysis - Linux system ....................................................................................................... 69
Obtaining drive error information from Solaris system............................................................................ 70
Obtaining drive error information from HP-UX system.............................................................................71
Obtaining drive error information from Windows system.........................................................................71
Running NTUTIL................................................................................................................................... 71
NTUTIL symbolic error and error number........................................................................................... 71
SCSI sense data......................................................................................................................................... 73
Chapter 4. Virtual Operator panel.........................................................................77
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