IBM 3592 Maintenance Information page 25

Table 3: Start here (continued)
If you are here for this reason . . .
Ethernet problem that is suspected
Microcode problem that is suspected
Load or update microcode
Determine whether the drive is using FIPS (PUB
140-2) certified microcode (to maintain FIPS
compliance)
Note: FIPS-certified microcode is not available as
factory-installed microcode.
Enable or disable drive encryption
Change the drive default density setting
Set error match trap
Remove error match trap
Offload memory dump to host with Fibre Channel
Offload memory dumps to flash
Clear flash memory dump memory or auto memory
dumps to flash memory
Retrieve automatic memory dump to flash
Complete this action . . .
Go to "Ethernet (laptop) Drive Dump procedures" on
page 187
Go to "Suspected microcode problem" on page 246.
Go to "Microcode maintenance" on page 217.
If you determined from the customer that a drive uses
FIPS-certified microcode or if you want to determine
what level of microcode is FIPS-certified, refer to one
of these websites for drive microcode information:
• Internal http://snjlnt02.sanjose.ibm.com/tape/
tapetec.nsf/pages/3592page00
• External http://www.ibm.com/support/fixcentral
You can learn about FIPS certification at the website
http://www.itl.nist.gov/fipspubs/
Go to "Setting drive encryption" on page 250.
Go to "Setting default density" on page 249.
Go to "Setting the error match trap (to get dump)" on
page 246.
Go to "Removing the error match trap" on page 247.
Go to one of these areas -
• "Offloading Dumps to System i (OS/400)" on page
212
• "Offloading dumps to AIX with TAPEUTIL" on page
212
• "Offloading dumps to Solaris system with TAPEUTIL"
on page 214
• "Offloading dumps to HP-UX system with TAPEUTIL"
on page 215
• "Offloading dumps to Windows system with NTUTIL"
on page 216
• "Offloading dumps to Linux system with TAPEUTIL"
on page 213
Go to "Offloading the dump to flash memory" on page
211.
Go to "Clearing flash dump memory" on page 211.
Complete the same action by which you retrieve or
obtain any other memory dump from memory. Use
only when directed by your next level of support.
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