Reception And Copying Problems - Sharp UX-D50 User Manual

all.book Page 126 Monday, September 1, 2003 3:46 PM
Problems and Solutions

Reception and copying problems

Problem
The power is on, but no
reception takes place.
The printing paper comes
out blank when you try to
receive a document.
General print quality is
poor.
The received document is
faint.
Received images are
distorted.
A received document or
copy prints out in strips.
The quality of copies is
poor and/or dark vertical
lines appear.
126
Solution
• Make sure that the telephone line cord is plugged
into the TEL. LINE socket, and not the TEL. SET
socket.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.
• It is important to select a paper that is appropriate
for the thermal transfer printer in your fax. We
recommend using laser quality paper that has a
very smooth finish. Copier paper will work, but it
sometimes tends to yield a lighter print quality.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine's printing ability.
• Noise on the telephone line may cause distortion.
Have the other party try sending the document
again.
• The print head may be dirty. See Print head on
page 119.
• Make a copy or print a report on your fax machine.
If the copy or report is also distorted, your fax
machine may need service.
• Make sure the operation panel is completely closed
(press down on both sides of the panel).
• Any dirt or material on the scanning glass will
cause spots to appear on copies and transmitted
faxes. Clean the scanning glass as explained on
page 120.