Reception And Copying Problems - Sharp FO-785 Operation Manual

The power is on, but no
transmission takes place.
Nothing is printed at the re-
ceiving end.
A distorted image is re-
ceived at the other end.

Reception and copying problems

Problem
The power is on, but no re-
ception takes place.
The printing paper comes
out blank when you try to re-
ceive a document.
• • • •
Make sure that the fax is set to the correct
dialling mode for your telephone line. See
Option Setting 9 in Chapter 8.
• • • •
Make sure that the receiving machine has fax
paper.
• • • •
Make sure that the telephone line cord is
plugged into the TEL. LINE socket, and not the
TEL. SET socket.
• • • •
If the receiving machine is in manual mode with
no attendant, reception will not be possible.
• • • •
If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
• • • •
Check the display for error messages.
• • • •
Pick up the handset and check for a dial tone.
Call the receiving machine by normal (manual)
dialling, and confirm its response.
• • • •
Make sure that the document for transmission is
placed face down in the feeder.
• • • •
Noise on the telephone line may cause
distortion. Try sending the document again.
• • • •
Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem. If the problem persists, call for service.
Check and remedy
• • • •
Make sure the wall socket is connected to the
TEL. LINE socket, and not the TEL. SET socket.
• • • •
Make sure that the document is loaded properly
in the feeder of the transmitting machine. Make a
copy to confirm the printing ability of your
machine.
Problems and Solutions
109