Epson SC-T5400 Series User Manual page 166

SC-T5400 Series/SC-T3400 Series/SC-T3400N Series
Are you using the printer at normal room
o
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%). For information about paper from other
manufacturers, see the documentation supplied
with the paper.
Is paper jammed in the printer?
o
Open the front cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Roll paper jam" or
"Cut sheets jam" below and clear the jammed paper.
Paper does not collect in the paper
basket or is creased or folded
Does the print job require a lot of ink, or is
o
the humidity of the workplace high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏
Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏
The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏
The paper creases and does not collect well in
the paper basket: Resume printing after closing
the paper basket. Before the paper ejected
from the printer touches the floor, take it in
both hands close to the paper eject slot and
continue to lightly support it until printing is
complete.
Roll paper jam
To remove jammed paper, follow the steps below:
User's Guide
Problem Solver
A
Open the cut sheet cover and the roll paper
cover.
B
Cut the top portion of any torn or crinkled
areas using a commercially available cutter.
C
Close the roll paper cover and cut sheet cover.
D
When ejecting paper from the front, grasp the
paper with both hands, and slowly pull it out
towards you.
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