The Print Head Moves, But Nothing Prints - Epson SC-T5400 Series User Manual

SC-T5400 Series/SC-T3400 Series/SC-T3400N Series
Your problem is not listed here.
Decide whether the trouble is caused by the
o
printer driver or the application. (Windows)
Perform a test print from the printer driver so that
you can check that the connection between the
printer and computer is correct and the printer
driver settings are correct.
(1) Make sure that the printer is turned on and in
ready status, and load A4 or larger paper.
(2) Open the Devices and Printers, Printers, or
Printers and Faxes folder.
(3) Right-click the printer icon, and select
Properties.
(4) In the Properties dialog, select the General tab
and click Print Test Page.
After a while the printer starts to print a test page.
❏
If the test page is printed correctly, the
connection between the printer and computer
is correct. Go to the next section.
❏
If the test page is not printed correctly, check
the items above again.
"You cannot print (because the printer
U
does not work)" on page 151
The "Driver Version" shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that you
installed.
The print head moves, but
nothing prints.
Confirm the printer operation.
o
Print a nozzle check pattern.
"When you want to unclog the print head" on
U
page 156
If the printer has not been used for a long time, the
nozzles of the print head may have dried up and
become clogged.
Is the message Motor self adjustment
o
running. displayed on the control panel's
screen?
The printer adjusts the internal motor. Wait for a
while without turning off the printer.
User's Guide
Problem Solver
153