Konica Minolta magicolor 7450 Service Manual
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Konica Minolta magicolor 7450 Service Manual

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SERVICE MANUAL
magicolor 7450
magicolor 7450
FIELD SERVICE
® ®
2006.05
2006.05
Ver. 1.0
Ver. 1.0

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Summary of Contents for Konica Minolta magicolor 7450

  • Page 1 SERVICE MANUAL FIELD SERVICE magicolor 7450 magicolor 7450 ® ® 2006.05 2006.05 Ver. 1.0 Ver. 1.0...

  • Page 2: Table Of Contents

    WARNING INDICATIONS ON THE MACHINE ............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ........................S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 magicolor 7450 Main Unit General ........................... 1 Maintenance ........................7 Adjustment/Setting......................77 Troubleshooting......................177 Appendix ........................
  • Page 3 Blank Page...

  • Page 4: Safety And Important Warning Items

    IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.

  • Page 5: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

  • Page 7: Connection To Power Supply

    SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
  • Page 11 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.

  • Page 13: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS [4] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.

  • Page 16: Internal Laser Radiation

    SAFETY AND IMPORTANT WARNING ITEMS [5] FUSE CAUTION Double pole / neutral fusing ATTENTION Double pôle / fusible sur le neutre. [6] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
  • Page 17 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 18 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 10 mW aallonpituus 775-800 nm VARNING!

  • Page 19: Laser Safety Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. 4039P0E506DA Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. 4039P0C502DA S-16...

  • Page 20: Precautions For Handling The Laser Equipment

    SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF.

  • Page 21: Warning Indications On The Machine

    SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High voltage •...
  • Page 22 SAFETY AND IMPORTANT WARNING ITEMS WARNING WARNING • Do not position the used Waste • Do not burn used Toner Cartridges. Toner Box so that it is standing Toner expelled from the fire is dan- on end or tilted, otherwise toner gerous.

  • Page 23: Measures To Take In Case Of An Accident

    MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

  • Page 24: Composition Of The Service Manual

    Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.

  • Page 25: Notation Of The Service Manual

    Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) PWB-P: Controller Board (2) magicolor 7450: Main unit (3) Microsoft Windows 95: Windows 95 Microsoft Windows 98: Windows 98 Microsoft Windows Me: Windows Me Microsoft Windows NT 4.0:...
  • Page 26 SERVICE MANUAL FIELD SERVICE magicolor 7450 magicolor 7450 ® ® Main Unit 2006.05 Ver. 1.0...
  • Page 27 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 28 Field Service Ver. 1.0 May 2006 CONTENTS magicolor 7450 Main Unit General System configuration....................1 Product specifications ..................... 2 Maintenance Periodical check ...................... 7 Maintenance items....................7 3.1.1 Parts to be replaced by users (CRU) ............7 3.1.2 Periodical parts replacement 1 (per 120,000-print)........7 3.1.3...
  • Page 29 Field Service Ver. 1.0 May 2006 4.2.2 Toner Cartridge Single Parts (T/C) ............. 29 4.2.3 Waste Toner Bottle..................29 4.2.4 Maintenance Kit ..................29 Firmware upgrade....................30 Firmware rewriting....................30 5.1.1 Upgrade procedure..................30 Other ........................35 Disassembly/Adjustment prohibited items............35 Disassembly/Assembly/Cleaning list (Other parts) ..........
  • Page 30 Field Service Ver. 1.0 May 2006 6.3.27 Toner Supply Motor Y/M (M6) ..............69 6.3.28 Main Motor (M1)..................69 6.3.29 Fusing Drive Motor (M4) ................69 6.3.30 IDC/Registration Sensor/1, IDC/Registration Sensor/2 (SE1/SE2)..... 70 Cleaning procedure .................... 72 6.4.1 PH Window ....................72 6.4.2 Transfer Belt ....................
  • Page 31 Field Service Ver. 1.0 May 2006 9.3.5 MENU MAP ....................102 9.3.6 DIRECTORY LIST ..................102 PAPER MENU ....................103 9.4.1 PAPER SOURCE..................103 9.4.2 DUPLEX ....................108 9.4.3 COPIES ....................108 9.4.4 COLLATE....................109 QUALITY MENU....................109 9.5.1 COLOR MODE ..................109 9.5.2 BRIGHTNESS ..................
  • Page 32 Field Service Ver. 1.0 May 2006 9.8.15 RESTORE DEFAULTS ................131 9.8.16 ENABLE WARNING.................. 138 9.8.17 IMAGING UNIT LIFE................. 140 MAINTENANCE MENU ..................141 9.9.1 How to enter the MAINTENANCE MENU ..........141 9.9.2 PRINT MENU.................... 141 9.9.3 ALIGNMENT ..................... 142 Adjustment Item List....................
  • Page 33 Field Service Ver. 1.0 May 2006 14.1 Trouble Codes ....................186 14.1.1 Trouble code list ..................186 14.2 How to reset ..................... 191 14.3 Solution ......................192 14.3.1 0001: Main Motor Turning at abnormal timing .......... 192 14.3.2 0018: Color PC Drum Motor’s failure to turn..........192 14.3.3 0019: Color PC Drum Motor’s turning at abnormal timing ......
  • Page 34 Field Service Ver. 1.0 May 2006 14.3.35 0F34: Abnormally low toner density detected Yellow TCR Sensor ... 199 14.3.36 0F31: Abnormally high toner density detected Cyan TCR Sensor ... 200 14.3.37 0F33: Abnormally high toner density detected Magenta TCR Sensor..200 14.3.38 0F35: Abnormally high toner density detected Yellow TCR Sensor..
  • Page 35 Field Service Ver. 1.0 May 2006 14.3.72 C063: Hold job error/No Tray 4 ..............209 14.3.73 C064: Hold job error/No Memory.............. 209 14.3.74 C065: Hold job error/No Tray5 ..............209 14.3.75 FFFF: Interface Communication error............209 Power supply trouble................... 210 15.1 Machine is not Energized at All (PU1 Operation Check)........
  • Page 36 Field Service Ver. 1.0 May 2006 16.3.18 4-Color: poor color reproduction ............... 233 16.3.19 4-Color: incorrect color image registration ..........234 16.3.20 4-Color: void areas, white spots..............235 16.3.21 4-Color: colored spots................236 16.3.22 4-Color: poor fusing performance, offset ..........237 16.3.23 4-Color: brush effect, blurred image ............
  • Page 37 Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 38: General

    Field Service Ver. 1.0 May 2006 1. System configuration General System configuration Tray 3 Tray 4 Tray 5 4039T1J101AA Main Body Caster Base Duplex Option DIMM Banner Tray Hard Disk Kit Lower Feeder Unit (500 sheets) Compact Flash Card NOTE •...

  • Page 39: Product Specifications

    2. Product specifications Field Service Ver. 1.0 May 2006 Product specifications A. Type Type Desktop tandem full color A3 laser beam printer Printing System Electrostatic dry-powdered image transfer to plain paper PC Drum Type OPC (organic photo conductor) Paper Feeding Tray 1 (Manual bypass) : Small diameter roller separation system Separation System Tray 2...
  • Page 40 Field Service Ver. 1.0 May 2006 2. Product specifications B. Functions 99 sec. or less Warm-up Time (at ambient temperature of 23° C/73.4° F and rated source voltage) Leading edge: 4.2 mm, Trailing edge: 4.2 mm, Image Loss Rear edge: 4.0 mm, Front edge: 4.0 mm First Print Time 8.1 sec.
  • Page 41 2. Product specifications Field Service Ver. 1.0 May 2006 C. Types of Paper Paper Source (maximum tray capacity) Type Tray1 Tray3, 4, 5 Tray2 (Multiple Bypass) (Option) *2 Plain paper ❍ (100 sheets) ❍ (250 sheets) ❍ (500 sheets) (64 to 90 g/m / 16 to 24 lb) Translucent paper –...
  • Page 42 Field Service Ver. 1.0 May 2006 2. Product specifications E. Machine Specifications Power Requirements Voltage: AC 110 V, 120 V, 127 V, 220-240 V Frequency: 50/60 Hz ± 3.0 Hz Max Power Consumption Less than 1450 W (120 V, 12 A / 220 - 240 V, 6.5 A) 648 *1 (W) ×...
  • Page 43 2. Product specifications Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 44: Maintenance

    Field Service Ver. 1.0 May 2006 3. Periodical check Maintenance Periodical check Maintenance items 3.1.1 Parts to be replaced by users (CRU) Class Parts to be replaced Cycle Clean Replace Descriptions ● Imaging Unit C/M/Y 30 K ● Imaging Unit K 50 K ●...

  • Page 45: Periodical Parts Replacement 2 (Per 200,000-Print)

    3. Periodical check Field Service Ver. 1.0 May 2006 3.1.3 Periodical parts replacement 2 (per 200,000-print) Lubrica- Descrip- Class Parts to be replaced Quantity Check Clean Replace tion tions Paper feed and image ● conditions Overall ● ● Appearance ● Feed Roller Tray 1, 2 ●...

  • Page 46: Maintenance Parts

    Field Service Ver. 1.0 May 2006 3. Periodical check Maintenance parts • To ensure that the machine produces good prints and to extend its service life, it is rec- ommended that the maintenance jobs described in this schedule be carried out as instructed.
  • Page 47 3. Periodical check Field Service Ver. 1.0 May 2006 B. Option Actual Classification Parts name Parts No. Descriptions ntity durable cycle Feed Roller 300 K Lower Feeder Separation Roller 300 K Unit Pick-up Roller 300 K *2: See the Lower Feeder Unit Service Manual.

  • Page 48: Concept Of Parts Life

    Field Service Ver. 1.0 May 2006 3. Periodical check Concept of parts life Life value / Description Near Life value Max. number of printed pages A waste toner full condition is detected when about 2,500 printed pages have been produced after a Waste Toner ⎯...
  • Page 49 3. Periodical check Field Service Ver. 1.0 May 2006 A. Conditions for Life Specifications Values • The life specification values represent the number of prints made or figures equivalent to it when given conditions (see the Table given below) are met. They can be more or less depending on the machine operating conditions of each individual user.

  • Page 50: Maintenance Procedure (Periodical Check Parts)

    Field Service Ver. 1.0 May 2006 3. Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 3.4.1 Replacing the Tray 2 Feed Roller (Standard) 1. Slide out the Tray 2. 2.

  • Page 51: Replacing The Tray 1 Feed Roller (Bypass)

    3. Periodical check Field Service Ver. 1.0 May 2006 3. Take off the rubber stopper [3], shaft [4], spring [5], and guide plate [6] to remove the Tray 2 Separation Roller fixing bracket Assy [7]. 4038F2C003DB 4. Snap off the E-ring [8] and the Tray 2 Separation Roller Assy [9].
  • Page 52 Field Service Ver. 1.0 May 2006 3. Periodical check 4. Snap off the E-ring [4] and remove the Bearing [5]. 4038F2C006DB 5. Snap off two C-ring [6], and remove the Bearing [7]. 4038F2C007DB 6. Remove the Tray 1 Feed Roller (Bypass) [8].

  • Page 53: Replacing The Tray 1 Separation Roller

    3. Periodical check Field Service Ver. 1.0 May 2006 3.4.4 Replacing the Tray 1 Separation Roller 1. Remove the Multi Bypass Unit. See P.57 2. Remove the Screw [1], and remove the Ground terminal [2]. 4038F2C009DA 3. Remove the Screw [3], and remove the Tray 1 Separation Roller Assy [4].

  • Page 54: Replacing The Waste Toner Bottle

    Field Service Ver. 1.0 May 2006 3. Periodical check 3.4.5 Replacing the Waste Toner Bottle 1. Open the Front Door. 2. Press the Waste Toner Bottle release lever [1]. 4038F2C541DA 3. Remove the Waste Toner Bottle [2]. NOTE • Raise the Waste Toner Bottle gently before removing it.

  • Page 55: Replacing The Ozone Filter

    3. Periodical check Field Service Ver. 1.0 May 2006 3.4.6 Replacing the Ozone Filter 1. Holding onto the hook, remove the Ozone Filter [1]. NOTE • The Ozone Filter is supplied with the Transfer Belt. Replace it when replacing the Transfer Belt.

  • Page 56: Replacing The Dust Filter/Cooling Fan

    Field Service Ver. 1.0 May 2006 3. Periodical check 3.4.9 Replacing the Dust Filter/Cooling Fan 1. If the Dust Filter/Cooling Fan is con- taminated by dust or foreign matter, clean it up. 2. Remove the Dust Filter/Cooling Fan [1]. NOTE •...

  • Page 57: Replacing The Transfer Belt

    3. Periodical check Field Service Ver. 1.0 May 2006 3.5.2 Replacing the Transfer Belt A. Removal Procedure 1. Open the Right Door. 2. Remove two Screws [1] and release the Lock of the Transfer Belt [2]. 4039F2C005DA 3. Hold the both sides and lift it to take out the Transfer Belt [3] a little.
  • Page 58 Field Service Ver. 1.0 May 2006 3. Periodical check B. Reinstallation Procedure 1. Insert the Transfer Belt [1]. NOTE • Insert the Transfer Belt with care not to allow its docking gear to be damaged by hitting it against the rail or associated part.

  • Page 59: Replacing The Toner Cartridge (C, M, Y, K)

    3. Periodical check Field Service Ver. 1.0 May 2006 3.5.3 Replacing the Toner Cartridge (C, M, Y, K) A. Removal Procedure 1. Open the Front Door. 2. Pressing the Toner Cartridge Lock Claw [1], pull it toward. 4038F2C560DA 3. Pull the Toner Cartridge [2] toward to remove it.

  • Page 60: Replacing The Imaging Unit (C, M, Y, K)

    Field Service Ver. 1.0 May 2006 3. Periodical check 2. Insert the Toner Cartridge [2] by fit- ting it to the groove on the main unit. NOTE • Make sure the colors are matched between the Toner Cartridge and label on the machine. •...
  • Page 61 3. Periodical check Field Service Ver. 1.0 May 2006 B. Reinstallation Procedure 1. Hold the Imaging Unit [1] with both hands and tilt it to the left as shown on the illustration. Shake it twice lightly. Tilt it to the right and shake it twice again lightly.
  • Page 62 Field Service Ver. 1.0 May 2006 3. Periodical check 4. Remove the Caps [6] on the end of the Imaging Unit and the bottom packing material. 4039F2C504DA 5. Keeping the Imaging Unit [7] in a level position, insert the Imaging Unit [7] into the mounting position all the way until it is stopped.

  • Page 63: Replacing The Fusing Unit

    3. Periodical check Field Service Ver. 1.0 May 2006 NOTE • When removing / installing the Imaging Unit, use care not to touch the surface of the PC Drum [9]. 4039F2C507DB 3.5.5 Replacing the Fusing Unit CAUTION • Before replacing the Fusing Unit, ensure that it has had time to cool down. 1.
  • Page 64 Field Service Ver. 1.0 May 2006 3. Periodical check 5. Remove the Screw [4], and remove the Connector protective cover [5]. 4039F2C012DA 6. Disconnect two Connectors [6]. 4039F2C013DA 7. Open the Right Cover. 8. Open the Fusing Unit Cover. 9. Remove two Screws [7], and remove the Fusing unit [8].

  • Page 65: Service Tool

    4. Service tool Field Service Ver. 1.0 May 2006 Service tool CE Tool list Tool name Shape Personnel Parts No. Remarks PH Window Cleaning Jig 4038 2083 xx 4038F2C557DA PH Window Cleaning Jig 4038 2084 xx 4038F2C558DA...

  • Page 66: Print Materials

    Field Service Ver. 1.0 May 2006 4. Service tool Print materials 4.2.1 Imaging Unit Single Parts (IU) Also replace the Dust filter packed in the Imaging Unit Black at the same time. Parts name Replacing period IU Black 50,000 prints IU Yellow 30,000 prints IU Magenta...

  • Page 67: Firmware Upgrade

    5. Firmware upgrade Field Service Ver. 1.0 May 2006 Firmware upgrade Firmware rewriting 5.1.1 Upgrade procedure A. How to upgrade using the Network Interface 1. Connect the machine to the PC using an Ethernet cable. NOTE • For connections via a HUB, use a straight cable. •...
  • Page 68 Field Service Ver. 1.0 May 2006 5. Firmware upgrade Data to be upgraded Command FW upgraded data > lpr -S XXX.XXX.XXX.XXX -P lp -o l 4039**********.prn XXX.XXX.XXX.XXX : IP address of the machine ****** : File name of FW upgrade data 6.
  • Page 69 5. Firmware upgrade Field Service Ver. 1.0 May 2006 5. Wait until all of the data is sent. (This takes approximately 2 minutes.) While the data is being sent, [FIRMWARE UPDATE] and [PROCESSING] are alter- nately displayed on the screen. NOTE •...
  • Page 70 Field Service Ver. 1.0 May 2006 5. Firmware upgrade 5. Copy the firmware data and upgrading program to any directory on the PC. 6. Start the Command Prompt and go to the directory in which the firmware data is stored. 7.
  • Page 71 5. Firmware upgrade Field Service Ver. 1.0 May 2006 10. Then the firmware upgrade starts. Wait until all the upgrade procedure is complete. FIRMWARE UPDATE WRITING DATA XX% 4138F2C010DA NOTE • Never turn the printer Power Switch OFF and ON while the firmware is being upgraded.

  • Page 72: Other

    Field Service Ver. 1.0 May 2006 6. Other Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...

  • Page 73: Disassembly/Assembly/Cleaning List (Other Parts)

    6. Other Field Service Ver. 1.0 May 2006 Disassembly/Assembly/Cleaning list (Other parts) 6.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Rear Left Cover P.38 Front Left Cover P.38 Upper Front Cover P.38 Rear Right Cover P.38 Rear Cover P.38 Tray 1 Left Cover P.39 Exterior parts Tray 1 Right Cover...

  • Page 74: Cleaning Parts List

    Field Service Ver. 1.0 May 2006 6. Other 6.2.2 Cleaning parts list Section Part name Ref.Page PH Window P.72 Processing section Transfer Belt P.73 Tray 2 Feed Roller (Standard) P.73 Tray 2 Tray 2 Separation Roller P.73 Tray 1 Feed Roller (Bypass) P.74 Tray 1 Tray 1 Separation Roller...

  • Page 75: Disassembly/Assembly Procedure

    6. Other Field Service Ver. 1.0 May 2006 Disassembly/Assembly procedure 6.3.1 Rear Left Cover/Front Left Cover/Upper Front Cover 4039F2C015DA 1. Open the Front Door [1]. 2. Open the Right Door [2]. 3. Remove two Screws [3], and remove the Upper Front Cover [4]. 4.

  • Page 76: Tray 1 Left Cover /Tray 1 Right Cover /Tray 1 Upper Cover

    Field Service Ver. 1.0 May 2006 6. Other 6.3.3 Tray 1 Left Cover /Tray 1 Right Cover /Tray 1 Upper Cover 4039F2C017DA 1. Unhook the tab [1], and remove the Tray 1 Left Cover [2]. 2. Remove the Screws [3], and remove the Tray 1 Right Cover [4]. 3.

  • Page 77: Exit Tray

    6. Other Field Service Ver. 1.0 May 2006 3. Pull out the Right and Left Pins [3] to remove the Front Door [4]. 4038F2C039DA 6.3.5 Exit Tray 1. Remove the Rear Left Cover, Front Left Cover and Rear Cover. See P.38 2.

  • Page 78: Control Panel

    Field Service Ver. 1.0 May 2006 6. Other 5. Disconnect the Connector [4]. 6. Remove two Screws [5], and remove the Exit Sensor Assy [6]. 4039F2C020DA 7. Remove three Screws [7], and remove the Exit Tray [8]. 4039F2C021DA 6.3.6 Control Panel 1.

  • Page 79: Tray 2

    6. Other Field Service Ver. 1.0 May 2006 3. Remove the Screw [2], and remove the Ground terminal [3]. 4039F2C023DA 4. Disconnect the Connector [4], and remove the Control Panel [5]. 4039F2C024DA 6.3.7 Tray 2 1. Slide out the Tray 2 [1]. 4039F2C025DA...
  • Page 80 Field Service Ver. 1.0 May 2006 6. Other 2. Loosen the screw [2], hold two tabs [3] and remove the spacer [4]. 4038F2C609DA 3. Slide out the Tray 2 [6] while press- ing the Slide Locks [5] at both ends. 4037F2C044DB...

  • Page 81: Front Cover

    6. Other Field Service Ver. 1.0 May 2006 6.3.8 Front Cover 1. Remove the Front Door. See P.39 2. Remove the Front Left Cover, Upper Front Cover and Control Panel. See P.38, See P.41 3. Remove the Toner Cartridges (C, M, Y, K). See P.22 4.
  • Page 82 Field Service Ver. 1.0 May 2006 6. Other 8. Disconnect two Connectors [4]. 4038F2C053DA 9. Remove four Screws [5]. 4039F2C026DA 10. Unhook six tabs [6], and remove the Front Cover [7]. 4039F2C027DA...

  • Page 83: Controller Board (Pwb-P)

    6. Other Field Service Ver. 1.0 May 2006 6.3.9 Controller Board (PWB-P) 1. Remove the Rear Left Cover. See P.38 2. Remove the Memory [1]. 4039F2C040DB 3. Remove all the Connectors and Flat Cables on the Controller Board. 4039F2C041DA 4. Remove three Screws [2]. 4039F2C042DA...

  • Page 84: Memory (Dimm0)

    Field Service Ver. 1.0 May 2006 6. Other 5. Remove nine Screws [3], and remove the Controller Board [4]. NOTE • When the Controller Board is replaced, make sure to update the firmware. 4039F2C043DA 6.3.10 Memory (DIMM0) 1. Remove the Rear Left Cover. See P.38 2.

  • Page 85: Hard Disk Kit (Option)

    6. Other Field Service Ver. 1.0 May 2006 6.3.11 Hard Disk Kit (Option) 1. Remove the Rear Left Cover. See P.38 2. Disconnect the Connector [1], and remove the Hard Disk [2]. 4039F2C509DA 6.3.12 Mechanical Control Board (PWB-M) 1. Remove the Exit Tray. See P.40 2.
  • Page 86 Field Service Ver. 1.0 May 2006 6. Other 5. Remove eleven Screws [5], and remove the Controller Board mount- ing bracket [6]. 4039F2C030DA 6. Remove all the Connectors and Flat Cables on the Mechanical Control Board. 4039F2C031DA 7. Remove six Screws [7], and remove the Mechanical Control Board [8].
  • Page 87 6. Other Field Service Ver. 1.0 May 2006 NOTE • When Mechanical Control Board (PWB-M) is replaced, relocate the Parameter Chip (IC6). Mount the Parameter Chip (IC6) of old Mechanical Control Board onto the new Mechanical Control Board. 4037F2C061DB NOTE •...

  • Page 88: Rtc Board (Pwb-R)

    Field Service Ver. 1.0 May 2006 6. Other 6.3.13 RTC Board (PWB-R) 1. Remove the Controller Board mount- ing bracket. See P.46 2. Disconnect the Connector [1]. 4039F2C034DA 3. Remove two Screws [2], and remove the RTC Board [3]. 4039F2C035DA 6.3.14 DC Power Supply (PU1) 1.
  • Page 89 6. Other Field Service Ver. 1.0 May 2006 4. Remove nine Screws [4], and remove the protective sheet of DC Power Supply [5]. 4039F2C037DA 5. Remove all the Connectors on the DC Power Supply. 4039F2C038DA 6. Remove eight Screws [6], and remove the DC Power Supply [7].

  • Page 90: High Voltage Unit (Hv1)

    Field Service Ver. 1.0 May 2006 6. Other 6.3.15 High Voltage Unit (HV1) 1. Remove the Rear Cover. See P.38 2. Disconnect four Connectors [1]. 4038F2C085DA 3. Remove five Screws [2] and the tab [3], and remove the High Voltage Unit [4].

  • Page 91: Tray 2 Paper Size Board (Pwb-I)

    6. Other Field Service Ver. 1.0 May 2006 6.3.16 Tray 2 Paper Size Board (PWB-I) 1. Slide out the Tray 2. 2. Remove the Rear Cover. See P.38 3. Remove two Screws [1] and Connec- tor [2], and remove the Tray 2 Paper Size Board Assy [3].

  • Page 92: Ph Interface Board (Pwb-D)

    Field Service Ver. 1.0 May 2006 6. Other 6.3.17 PH Interface Board (PWB-D) 1. Remove the Front Cover. See P.44 2. Remove the Transfer Belt. See P.20 3. Remove two Screws [1], and remove the Front Right Cover [2]. 4038F2C097DA 4.
  • Page 93 6. Other Field Service Ver. 1.0 May 2006 6. Remove two Screws [7] each, and remove the Imaging Unit Roll Assy [8] of each color. 4038F2C100DA 7. Remove all the Connectors and the Flat Cables on the PH Interface Board. 4038F2C101DA 8.

  • Page 94: Multi Bypass Unit

    Field Service Ver. 1.0 May 2006 6. Other 6.3.18 Multi Bypass Unit 1. Remove the Tray 1 Right Cover and the Tray 1 Left Cover. See P.39 2. Disconnect five Connectors [1]. 4038F2C103DA 3. Remove four Screws [2], and remove the Multi Bypass Unit [3].

  • Page 95: Ph Unit

    6. Other Field Service Ver. 1.0 May 2006 6.3.19 PH Unit A. Removal Procedure 1. Remove the Front Cover. See P.44 2. Remove the Transfer Belt. See P.20 3. Remove the Screw [1] and discon- nect the Connector [2] respectively, and remove three Imaging Unit Guide rails [3].
  • Page 96 Field Service Ver. 1.0 May 2006 6. Other 6. Remove the Stopper [8] of the PH Unit (Black). NOTE • When removing the Stopper, use care so that both ends of the Stop- per will not open but stay parallel as shown on the left.
  • Page 97 6. Other Field Service Ver. 1.0 May 2006 Remove the PH Unit [14]. [14] 8. Follow the same procedures to remove all PH Units. 4037F2C112DB B. Reinstall Procedure 1. Fit the back of the PH Unit [1] into the plate spring [2] of installation plate.
  • Page 98 Field Service Ver. 1.0 May 2006 6. Other 4. Reinstall the Stopper [7]. NOTE • When reinstalling the Stopper, use care so that both ends of the Stop- per will not open but stay parallel as shown on the left. Keep using the Stopper after once stretched out may cause uneven pitch or other image troubles.

  • Page 99: Transport Drive Assy

    6. Other Field Service Ver. 1.0 May 2006 6.3.20 Transport Drive Assy 1. Remove the Rear Cover. See P.38 2. Remove the High Voltage Unit. See P.53 3. Remove the Color Developing Motor. See P.68 4. Remove the Color PC Drum Motor. See P.68 5.
  • Page 100 Field Service Ver. 1.0 May 2006 6. Other 9. Remove five Screws [7] and the Connector [8], and remove the Rear Handle Assy [9]. 4038F2C121DA 10. Disconnect the Connector [10]. [12] 11. Remove the Harnesses [12] from [11] five Wire Saddles [11]. [12] [10] [11]...

  • Page 101: Hopper Drive Assy

    6. Other Field Service Ver. 1.0 May 2006 6.3.21 Hopper Drive Assy 1. Remove the Transfer Drive Assy. See P.62 2. Disconnect seven Connectors [1]. 4038F2C124DB 3. Remove the Harness from four Wire Saddles [2]. 4038F2C125DA 4. Remove two Screws [3], and remove the Duct [4].

  • Page 102: Right Door Assy

    Field Service Ver. 1.0 May 2006 6. Other 5. Remove four Screws [5] and two Claws [6], and remove the Hopper Drive Assy [7]. 4038F2C127DA 6.3.22 Right Door Assy 1. Remove the Rear Cover. See P.38 2. Remove the High Voltage Unit. See P.53 3.
  • Page 103 6. Other Field Service Ver. 1.0 May 2006 6. Remove two Screws [5], and remove the Metal blanking plate [6]. 4039F2C512DA 7. Remove five Screws [7] and the Connector [8], and remove the Rear Handle Assy [9]. 4039F2C513DA 8. Disconnect four Connectors [10]. [10] [10] [10]...

  • Page 104: Cooling Fan Motor/2 (M22) Assy

    Field Service Ver. 1.0 May 2006 6. Other 9. Remove the Front Door. [12] [11] See P.39 10. Slide out the Tray 1. 11. Remove two Screws [11], and remove the Front Right Cover [12]. [11] 4039F2C515DA 12. Remove the Screw [13], and remove [15] [13] the Shaft [14].

  • Page 105: Color Developing Motor (M3)

    6. Other Field Service Ver. 1.0 May 2006 6.3.24 Color Developing Motor (M3) 1. Remove the Cooling Fan Motor/2 Assy. See P.67 2. Remove the Connector [1] and four Screws [2], and remove the Color Developing Motor [3]. 4038F2C149DA 6.3.25 Color PC Drum Motor (M2) 1.

  • Page 106: Toner Supply Motor Y/M (M6)

    Field Service Ver. 1.0 May 2006 6. Other 6.3.27 Toner Supply Motor Y/M (M6) 1. Remove the Cooling Fan Motor/2 Assy. See P.67 2. Remove the Connector [1] and two Screws [2], and remove the Toner Supply Motor Y/M [3]. 4038F2C152DA 6.3.28 Main Motor (M1)

  • Page 107: Idc/Registration Sensor/1, Idc/Registration Sensor/2 (Se1/Se2)

    6. Other Field Service Ver. 1.0 May 2006 6.3.30 IDC/Registration Sensor/1, IDC/Registration Sensor/2 (SE1/SE2) 1. Remove the Transfer Belt. See P.20 2. Remove the Multi Bypass Unit. See P.57 3. Remove the Screw [1], and remove the Plate spring [2]. 4038F2C169DA 4.
  • Page 108 Field Service Ver. 1.0 May 2006 6. Other 7. Remove two Screws [9] and Connec- tor [10], and remove the IDC/Regis- tration Sensor/1 [11]. [11] [10] 4038F2C172DA 8. Repeat the step 6 and 7, and remove the IDC/Registration Sensor/2 (rear side) [12].

  • Page 109: Cleaning Procedure

    6. Other Field Service Ver. 1.0 May 2006 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 6.4.1 PH Window 1. Open the Front Door. 2. Remove the PH Window Cleaning Jig [1]. 4038F2C547DA 3.

  • Page 110: Transfer Belt

    Field Service Ver. 1.0 May 2006 6. Other 6.4.2 Transfer Belt 1. Remove the Transfer Belt. See P.20 2. Using a dried soft cloth, wipe the Transfer Belt [1]. NOTE • If it is difficult to clean with dried soft cloth, dampen a soft cloth with a solvent.

  • Page 111: Tray 1 Feed Roller (Bypass)

    6. Other Field Service Ver. 1.0 May 2006 3. Using a soft cloth dampened with alcohol, wipe the Tray 2 Separation Roller [3] clean of dirt. 4038F2C176DA 6.4.5 Tray 1 Feed Roller (Bypass) 1. Remove the Multi Bypass Unit. See P.57 2.

  • Page 112: Registration Roller

    Field Service Ver. 1.0 May 2006 6. Other 3. Remove the Screw [3], and remove the Tray 1 Separation Roller Assy [4]. 4038F2C010DA 4. Using the soft cloth dampened with alcohol, wipe the Tray 1 Paper Sepa- ration Roller [5]. 4038F2C178DA 6.4.7 Registration Roller...

  • Page 113: Area Around The Waste Toner Collecting Port

    6. Other Field Service Ver. 1.0 May 2006 6.4.8 Area around the Waste Toner Collecting Port 1. Remove the Waste Toner Bottle. See P.17 2. Wipe the areas around the Waste Toner Collecting Port [1] clean of spilled toner and dirt using a soft cloth dampened with water or alco- hol.

  • Page 114: Adjustment/Setting

    Field Service Ver. 1.0 May 2006 7. How to Use the Adjustment Section Adjustment/Setting How to Use the Adjustment Section • This section contains detailed information on the adjustment items and procedures for this machine. • Throughout this section the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer’s problem, the following advance checks must be made:...

  • Page 115: Description Of The Control Panel

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 Description of the Control Panel Control Panel Display 8.1.1 Parts of the Control Panel Display • The following shows the names of each part of the control panel. These names are used throughout this manual.

  • Page 116: Message Structure

    Field Service Ver. 1.0 May 2006 8. Description of the Control Panel 8.1.2 Message structure There are five types of messages. Message Description Normal messages These messages are displayed after warmup has been completed: • Toner remaining gauge • Data-receiving message •...

  • Page 117: Normal Messages

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 8.1.3 Normal messages The Basic Screen is displayed after warm-up has been completed. The “READY LED ” lights up while the message is displayed. Display Description LCD 1 Printer mode is displayed. (Normally, [READY] is displayed.) LCD 2 The message is displayed.
  • Page 118 Field Service Ver. 1.0 May 2006 8. Description of the Control Panel B. Data receiving message/Print The Control Panel displays the following description at data receiving message/Print. Display Description Printer mode is displayed (for example, PRINTING). • PROCESSING is displayed during data receiving or printer startup. •...

  • Page 119: Toner Low

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 C. Firmware update The Control Panel displays the following description at firmware update. Display Description LCD 1 FIRMWARE UPDATE is displayed. LCD 2 displays the type of firmware (for example, SYSTEM). •...
  • Page 120 Field Service Ver. 1.0 May 2006 8. Description of the Control Panel E. Job cancellation By pressing the CANCEL key after the job is sent, the Control Panel displays the Job Can- cel Menu. When no job is has been sent, pressing the CANCEL key has no effect. The Control Panel displays the following description at the Job Cancel Menu.

  • Page 121: Menu

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 8.1.4 Menu The Menu is displayed when the MENU key is pressed. The Control Panel displays the following description at the Menu screen. Display Description LCD 1 Menu items that are above this will be displayed. Menu items are displayed (3 items/ 7 items).

  • Page 122: Operator Call Messages

    Field Service Ver. 1.0 May 2006 8. Description of the Control Panel 8.1.5 Operator Call messages These messages are displayed when minor error(s) that can be handled by user occur. The “Error LED ” lights while the message is displayed on the Control Panel. The “Ready LED ”...

  • Page 123: Service Call Messages

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 8.1.6 Service Call messages These messages are displayed when error(s) that cannot be handled by the user occur. The “Error LED ” turns ON while the message is displayed on the Control Panel. The “Ready LED ”...

  • Page 124: Help Screen

    Field Service Ver. 1.0 May 2006 8. Description of the Control Panel 8.1.7 Help screen This screen is displayed when the Down key is pressed when a Normal message/Warn- ing or Operator Call message is displayed. The Control Panel displays the following description at the help screen. Display Description LCD 1...

  • Page 125: List Of Control Panel Messages

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 List of Control Panel Messages NOTE • When two or more messages are to be displayed, the message with the higher pri- ority will be displayed. • When a message concerning Consumables/Periodic Replacement Parts (Units) is displayed, print a Statistics Page from the [PRINT MENU] →...
  • Page 126 Field Service Ver. 1.0 May 2006 8. Description of the Control Panel B. Warning messages Message Priority Description (LCD2/LCD3) UNABLE TO Print in sets disabled (Full hard disk) High 1 COLLATE JOB (This warning message is also displayed during printing.) The hard disk space will run out soon.

  • Page 127: Operator Call Messages

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 8.2.2 Operator Call messages Message Priority Description LCD1 LCD2/LCD3 FRONT The Front Door of the machine is open. COVER SIDE COVER The Right Door of the machine is open. DUPLEX The Duplex Option door is open.
  • Page 128 Field Service Ver. 1.0 May 2006 8. Description of the Control Panel Message Priority Description LCD1 LCD2/LCD3 REPLACE REPLACE 10 TONER EMPTY The specified color Toner Cartridge has run out. REPLACE REPLACE REPLACE Service life of the Imaging Unit has been reached. •...
  • Page 129 8. Description of the Control Panel Field Service Ver. 1.0 May 2006 Message Priority Description LCD1 LCD2/LCD3 REMOVE The printed media volume has reached maximum 17 OUTPUT FULL PAPER capacity in the Exit Tray. The volume of data to be printed exceeds the permissi- PRESS 18 MEMORY FULL ble amount of data to be processed by the machine’s...

  • Page 130: Service Call Messages

    Field Service Ver. 1.0 May 2006 8. Description of the Control Panel 8.2.3 Service Call messages • For troubleshooting procedures, see “Troubleshooting.” See P.192 Message Description LCD1 LCD2/LCD3 (Service Call ID) (Error description) 0001 M MOTOR 2 Main Motor’s turning at abnormal timing 0018 P MOTOR COLOR 1 Color PC Drum Motor’s failure to turn...
  • Page 131 8. Description of the Control Panel Field Service Ver. 1.0 May 2006 Message Description LCD1 LCD2/LCD3 (Service Call ID) (Error description) 0F34 DENSITY LOW Y Abnormally low toner density detected Yellow TCR Sensor 0F35 DENSITY HIGH Y Abnormally high toner density detected Yellow TCR Sensor 0F36 DENSITY LOW K Abnormally low toner density detected Black TCR Sensor...
  • Page 132 Field Service Ver. 1.0 May 2006 8. Description of the Control Panel Message Description LCD1 LCD2/LCD3 (Service Call ID) (Error description) HOLD JOB ERROR C064 Hold job error/No Memory MEMORY HOLD JOB ERROR C065 Hold job error/No Tray 5 TRAY5 FFFF I/F COMM ERROR Interface Communication error...

  • Page 133: Cancelling A Print Job

    8. Description of the Control Panel Field Service Ver. 1.0 May 2006 Cancelling a Print Job • A print job being processed or printed can be cancelled by pressing the CANCEL key. • When no job has been sent, pressing the CANCEL key has no effect. 1.

  • Page 134: Menu

    Field Service Ver. 1.0 May 2006 9. Menu Menu List of Menu Functions Menu Ref. Page PROOF/PRINT MENU *1 P.101 PRINT MENU CONFIGURATION PG P.101 DEMO PAGE P.102 STATISTICS PAGE P.102 FONT LIST POSTSCRIPT P.102 P.102 MENU MAP P.102 DIRECTORY LIST *2 P.102 PAPER MENU PAPER...
  • Page 135 9. Menu Field Service Ver. 1.0 May 2006 Menu Ref. Page QUALITY MENU PS SETTING TEXT DESTINATION PROF P.114 PRINTING HALFTONE P.114 GRAPHICS RGB SOURCE P.114 PRINTING RGB INTENT P.114 RGB GRAY P.115 DESTINATION PROF P.115 HALFTONE P.115 SIMULATION SIMULATION PROF P.115 SIMULATION INTENT P.115...
  • Page 136 Field Service Ver. 1.0 May 2006 9. Menu Menu Ref. Page SYS DEFAULT EMULATION CR/LF MAPPING P.123 MENU LINES PER PAGE P.124 FONT SOURCE FONT NUMBER P.124 PITCH SIZE P.124 (POINT SIZE) SYMBOL SET P.125 PAPER DEFAULT PAPER SIZE P.125 PAPER CUSTOM SIZE P.126...
  • Page 137 9. Menu Field Service Ver. 1.0 May 2006 Menu Ref. Page MAINTENANCE ALIGNMENT TOP ADJUSTMENT P.142 MENU LEFT ADJUSTMENT P.142 LEFT ADJ DUPLEX P.143 TRANSFER SIMPLEX PASS P.143 POWER DUPLEX PASS P.144 IMG ADJ THICK P.144 IMG ADJ BLACK P.144 FUSER LOOP ADJ P.145 *1: It is displayed only when the optional Hard Disk is mounted.

  • Page 138: Proof/Print Menu

    Field Service Ver. 1.0 May 2006 9. Menu PROOF/PRINT MENU Function • Selects and prints the job held temporarily in the printer. • Selects and deletes the job held temporarily in the printer. NOTE • This menu is available only when an optional Hard Disk Kit is installed. •...

  • Page 139: Demo Page

    9. Menu Field Service Ver. 1.0 May 2006 9.3.2 DEMO PAGE Function • Prints a Demo Page. • To prints a Demo Page. Setting • Select [PRINT] and press the MENU/SELECT key. /procedure 9.3.3 STATISTICS PAGE Function • Prints a Statistics Page. •...

  • Page 140: Paper Menu

    Field Service Ver. 1.0 May 2006 9. Menu PAPER MENU 9.4.1 PAPER SOURCE A. DEFAULT TRAY Function • Sets the priority feed tray. • To set the priority media feed tray. Setting 1. Select [DEFAULT TRAY] and press the MENU/SELECT key. /procedure 2.
  • Page 141 9. Menu Field Service Ver. 1.0 May 2006 (2) CUSTOM SIZE Function • Sets the CUSTOM SIZE of media in Tray 1. • To specify the custom size media loaded in Tray 1. Setting 1. Select [CUSTOM SIZE] and press the MENU/SELECT key. /procedure 2.
  • Page 142 Field Service Ver. 1.0 May 2006 9. Menu C. TRAY 2 (1) PAPER SIZE Function • Sets the size of the media in Tray 2. • To specify the size of the media loaded in Tray 2. Setting 1. Select [PAPER SIZE] and press the MENU/SELECT key. /procedure 2.
  • Page 143 9. Menu Field Service Ver. 1.0 May 2006 (2) CUSTOM SIZE Function • Sets the CUSTOM SIZE of media in Tray 2. • To specify the custom size media loaded in Tray 2. Setting 1. Select [CUSTOM SIZE] and press the MENU/SELECT key. /procedure 2.
  • Page 144 Field Service Ver. 1.0 May 2006 9. Menu (4) SIZE SETTING Function • Sets the method to select the paper size for Tray 2. • To set the paper size for Tray 2 at user's option. Setting • The default setting is AUTO. /procedure “AUTO”...

  • Page 145: Duplex

    9. Menu Field Service Ver. 1.0 May 2006 (2) LOGICAL TRAY0-9 Function • Specifies whether jobs received from another manufacturer’s printer driver are printed using Tray 1 to Tray 5. • To specify the media source for print jobs using another manufacturer’s printer driver. Setting •...

  • Page 146: Collate

    Field Service Ver. 1.0 May 2006 9. Menu 9.4.4 COLLATE Function • Sets printing in sets. • To print several sets of multiple pages. ON : Print in sets. OFF : Print in page. Setting • The default setting is OFF. /procedure “OFF”...
  • Page 147 9. Menu Field Service Ver. 1.0 May 2006 (2) RGB INTENT Function • Sets the RGB characteristics of the image to be printed. • To set the color conversion characteristic from input RGB to device CMYK that is used for printing the image (picture). VIVID : Color conversion characteristic suited to the image emphasiz- ing on color vividness.
  • Page 148 Field Service Ver. 1.0 May 2006 9. Menu (2) RGB INTENT Function • Sets the RGB characteristic of the text to be printed. • To set the color conversion characteristic from input RGB to device CMYK that is used for printing text (letter). VIVID : Color conversion characteristic suited to the image emphasiz- ing on color vividness.

  • Page 149: Ps Setting

    9. Menu Field Service Ver. 1.0 May 2006 9.5.4 PS SETTING A. IMAGE PRINTING (1) RGB SOURCE Function • Sets the RGB color space of the image to be printed. • To set the input RGB color space that is used for printing the image (picture). sRGB...BlueAdjustRGB : Profile that has been preset to the printer.
  • Page 150 Field Service Ver. 1.0 May 2006 9. Menu (5) HALFTONE Function Sets the halftone characteristic of image to be printed. • To set the halftone characteristic that is used for the printed image (picture.) LINE ART : HALFTONE characteristic that emphasizes the resolution of the print image.
  • Page 151 9. Menu Field Service Ver. 1.0 May 2006 (4) DESTINATION PROF Function • Sets the output profile. • To set the custom profile used for output. AUTO : Select automatically appropriate output profile that has been pre- set at the printer with other print conditions. Custom Profile : Custom profile that has been downloaded to the printer by user.
  • Page 152 Field Service Ver. 1.0 May 2006 9. Menu (3) RGB GRAY Function • Sets the RGB gray reproduction of the graphics to be printed. • To set the gray print method that is used for printing graphics (figures). COMPOSITE BLACK : Print gray with the toner of 4 colors CMYK. BLACK AND GRAY : Print black (R=G=B=0) only with K toner and print gray with toner of 4 colors CMYK.

  • Page 153: Calibration

    9. Menu Field Service Ver. 1.0 May 2006 (3) CMYK GRAY Function • Sets CMYK gray reproduction. • To set the CMYK data K maintain method at the implementation of the simulation. COMPOSITE BLACK : Print according to the result of color conversion with profile. BLACK AND GRAY : Print by maintaining the value only for black (C=M=Y=0, K=255)

  • Page 154: Color Separation

    Field Service Ver. 1.0 May 2006 9. Menu (3) YELLOW Function • Sets the Yellow level for the HIGHLIGHT, MIDDLE, and SHADOW area respectively. • To set the Yellow level for the HIGHLIGHT, MIDDLE, and SHADOW are respectively. Setting • The default setting is “0.” /procedure -3 to +3 (4) BLACK...

  • Page 155: Layout

    9. Menu Field Service Ver. 1.0 May 2006 9.6.2 LAYOUT Function • Sets the number of images printed on one page for Camera Direct Photo Printing. • To specify the number of Camera Direct Photo Printing images to be printed on each sheet.

  • Page 156: Interface Menu

    Field Service Ver. 1.0 May 2006 9. Menu D. RGB INTENT Function • Sets the RGB characteristics of the printed image for Camera Direct Photo Printing. • To set the color conversion characteristic from input RGB to device CMYK that is used for Camera Direct Photo Printing.

  • Page 157: Ethernet

    9. Menu Field Service Ver. 1.0 May 2006 9.7.2 ETHERNET NOTE • When the ETHERNET setting is changed, the printer restarts automatically. A. TCP/IP (1) ENABLE Function • Enables TCP/IP • To specify that the printer is connected to a TCP/IP network. YES : Enable TCP/IP.
  • Page 158 Field Service Ver. 1.0 May 2006 9. Menu (4) DEFAULT GATEWAY Function • Sets the gateway address of the printer used in the network. • To set the printer’s gateway address. Setting 1. Select [DEFAULT GATEWAY] and press the MENU/SELECT key. /procedure 2.

  • Page 159: Camera Direct

    9. Menu Field Service Ver. 1.0 May 2006 C. APPLETALK (1) ENABLE Function • Enables AppleTalk. • To specify that the printer is connected to an AppleTalk network. YES : Enable AppleTalk. Printing can be done via AppleTalk. : Disable Apple Talk. Printing cannot be done via AppleTalk. Setting •...

  • Page 160: Emulation

    Field Service Ver. 1.0 May 2006 9. Menu 9.8.2 EMULATION A. DEF. EMULATION Function • To set the PDL (Page Description Language). • To fix the PDL as necessary. It usually switches automatically. Setting • The default setting is AUTO. /procedure “AUTO”...
  • Page 161 9. Menu Field Service Ver. 1.0 May 2006 (2) LINES PER PAGE Function • Sets the lines per page for PCL printing. • To set the number of lines to be printed per page for PCL jobs. Setting 1. Select [LINES PER PAGE] and press the MENU/SELECT key. /procedure 2.

  • Page 162: Paper

    Field Service Ver. 1.0 May 2006 9. Menu <SYMBOL SET> Function • Sets the symbol set for PCL printing. • To set the symbol set to be used for printing PCL jobs. Setting • The default setting is PC8. /procedure “PC8”...
  • Page 163 9. Menu Field Service Ver. 1.0 May 2006 (2) CUSTOM SIZE Function • Sets the custom media width and length. • To set the width and length of the custom media size. Setting 1. Select [CUSTOM SIZE] and press the MENU/SELECT key. /procedure 2.

  • Page 164: Startup Options

    Field Service Ver. 1.0 May 2006 9. Menu C. UNIT OF MEASURE Function • Sets the measurement units for CUSTOM SIZE mode. • Sets the measurement units for SYS DEFAULT MENU/DEFAULT PAPER/CUSTOM SIZE mode. • To change media measurement units. Setting For North America /procedure...

  • Page 165: Energy Saver

    9. Menu Field Service Ver. 1.0 May 2006 9.8.7 ENERGY SAVER Function • Sets whether the printer should go into Energy Saver mode when not printing or pro- cessing a print job and when the Control Panel is not being used. To set the amount of time before Energy Saver mode is activated, use the “ENERGY SAVER TIME”...

  • Page 166: Security

    Field Service Ver. 1.0 May 2006 9. Menu 9.8.11 SECURITY A. CHANGE PASSWORD Function • Sets the password used for the LOCK PANEL function. • To change the password used for the LOCK PANEL function. 0000 : Panel lock function is OFF. 0001 to FFFF : Valid password for panel lock function.

  • Page 167: Clock

    9. Menu Field Service Ver. 1.0 May 2006 9.8.12 CLOCK A. DATE Function • Sets the date of the printer’s built-in clock. • To change the date of the printer’s built-in clock. Setting DATE (DD.MM.YY): For Europe /procedure DATE (MM.DD.YY): For North America DATE(YY.MM.DD): For Japan, Asia, China The following shows how to set DATE (DD.MM.YY).

  • Page 168: Card Format

    Field Service Ver. 1.0 May 2006 9. Menu 9.8.14 CARD FORMAT Function • Initializes the format of the optional Compact Flash card. • To initialize the format of the optional Compact Flash card. Setting 1. Select [CARD FORMAT] and press the MENU/SELECT key. /procedure 2.
  • Page 169 9. Menu Field Service Ver. 1.0 May 2006 List of reset items 1 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER DEFAULT TRAY Reset Reset TRAY2 P.103 Reset Reset Letter P.103 PAPER SIZE WIDTH: 8.5inches Reset Reset LENGTH: 11inches CUSTOM...
  • Page 170 Field Service Ver. 1.0 May 2006 9. Menu List of reset items 2 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER COLOR MODE Reset Reset COLOR P.109 BRIGHTNESS Reset Reset P.109 CONTRAST Reset Reset P.109 Reset Reset sRGB P.109...
  • Page 171 9. Menu Field Service Ver. 1.0 May 2006 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER SIMULA- Reset Reset NONE P.115 TION PROF SIMULA- SIMULA- RELATIVE Reset Reset P.115 TION TION SETTING COLOR INTENT CMYK COMPOSITE Reset Reset P.116...
  • Page 172 Field Service Ver. 1.0 May 2006 9. Menu List of reset items 4 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER JOB TIMEOUT Reset Reset 15 seconds P.119 ENABLE Reset Reset P.120 000.000. Reset Reset P.120 ADDRESS 000.000 SUBNET...
  • Page 173 9. Menu Field Service Ver. 1.0 May 2006 List of reset items 5 Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER LANGUAGE Reset Reset ENGLISH P.122 DEF. EMULATION Reset Reset AUTO P.123 WAIT TIM- Reset Reset P.123 EOUT POST-...
  • Page 174 Field Service Ver. 1.0 May 2006 9. Menu Reset Item Ref. Item Initial Value RESTORE RESTORE RESTORE Page NETWORK PRINTER USER AREA CARD FORMAT Reset Reset P.131 ONLY RESTORE RESTORE DEFAULTS Reset Reset P.131 NETWORK TRAY 1 Reset Reset TRAY 2 Reset Reset PAPER...

  • Page 175: Enable Warning

    9. Menu Field Service Ver. 1.0 May 2006 9.8.16 ENABLE WARNING A. PAPER EMPTY (1) TRAY1 Function • Specifies whether a [TRAY 1 Paper Empty] (Manual Feed Tray) is displayed as a Nor- mal message when it is empty. • To specify whether to display a [TRAY 1 Paper Empty] message as a Normal message.
  • Page 176 Field Service Ver. 1.0 May 2006 9. Menu (4) TRAY4 Function • Specifies whether a [TRAY 4 Paper Empty] is displayed as a Normal message when it is empty. • To specify whether to display a [TRAY 4 Paper Empty] message as a Normal message.

  • Page 177: Imaging Unit Life

    9. Menu Field Service Ver. 1.0 May 2006 9.8.17 IMAGING UNIT LIFE • Specifies whether printing stops or continues when a Imaging Unit service life has Function been reached. • To specify whether printing should stop or continue printing when a Imaging Unit ser- vice life has been reached.

  • Page 178: Maintenance Menu

    Field Service Ver. 1.0 May 2006 9. Menu MAINTENANCE MENU 9.9.1 How to enter the MAINTENANCE MENU A. Procedure 1. Display [MAINTENANCE MENU] on the menu screen and press the MENU/SELECT key. 2. [ENTER PASSWORD] message is displayed. 3. Set the first digit of user password with the Up key /Down key and press the Right key .

  • Page 179: Alignment

    9. Menu Field Service Ver. 1.0 May 2006 D. HALFTONE 256 Function • Prints the halftone pattern with 100 % level for CMYK respectively. • To check the unevenness of the density and the pitch. Setting 1. Set the A3 or 11 x 18 paper on the Tray. /procedure 2.
  • Page 180 Field Service Ver. 1.0 May 2006 9. Menu C. LEFT ADJ DUPLEX Function • Adjusts the left margin of media for double-sided printing. • To correct a misaligned print image. LEFT ADJ TRAY 1: Adjust the left margin of duplex print paper fed from Tray 1 (Manual tray.) LEFT ADJ TRAY 2: Adjust the left margin of duplex print paper fed from Tray 2.
  • Page 181 9. Menu Field Service Ver. 1.0 May 2006 (2) DUPLEX PASS Functions • Adjust the 2nd image transfer output (ATVC) on the duplexed pages for each paper type. • To use when the transfer failure at the trailing edge occurs. Adjustment •...
  • Page 182 Field Service Ver. 1.0 May 2006 9. Menu G. FUSER LOOP ADJ Functions • To vary the timing to start fusing loop processing and adjust the fusing loop size at Envelope printing. • To be used when paper wrinkle or transfer misalignment occur at Envelope printing. Adjustment •...

  • Page 183: 10. Adjustment Item List

    10. Adjustment Item List Field Service Ver. 1.0 May 2006 10. Adjustment Item List Replacement Part/Service Job Adjustment/Setting Items QUALITY CALIBRA- AIDC PROCESS MENU TION CONTROLLER EW FIRMWARE ENGINE F/W VERSION BOOT F/W SERVICE MENU TOP ADJUSTMENT ALIGN- LEFT ADJUSTMENT MENT LEFT ADJ DUPLEX Re-entry...

  • Page 184: 11. Service Menu

    Field Service Ver. 1.0 May 2006 11. SERVICE MENU 11. SERVICE MENU 11.1 How to Enter the SERVICE MENU NOTE • Make sure not to reveal the password of the Service Menu to any unauthorized person. A. Procedure 1. Display [SERVICE MENU] on the menu screen and press the MENU/SELECT key. 2.
  • Page 185 11. SERVICE MENU Field Service Ver. 1.0 May 2006 SERVICE MENU Ref. Page DIAGNOSIS MENU PRINT MENU ELEMENT PAGE P.160 HALFTONE 64 P.167 HALFTONE 128 P.167 HALFTONE 256 P.167 GRADATION P.167 FUNCTION TRAY1 ADJ-MIN P.167 TRAY1 ADJ-MAX P.168 TONER REPLENISH P.168 PH SKEW ADJ CAUTION STATUS...

  • Page 186: 11.3 Service Menu Setting/Adjustment

    Field Service Ver. 1.0 May 2006 11. SERVICE MENU 11.3 SERVICE MENU Setting/Adjustment 11.3.1 SERIAL NUMBER Function • Displays the serial number of the printer. • To confirm the printer’s serial number. Setting 1. Select [SERVICE MENU] and press the MENU/SELECT key. /procedure 2.
  • Page 187 11. SERVICE MENU Field Service Ver. 1.0 May 2006 B. LEFT ADJUSTMENT Function • Adjusts the left margin of media for single-sided printing. • To correct a misaligned print image. LEFT ADJ TRAY 1: Adjust the left margin of paper fed from Tray 1 (Manual tray.) LEFT ADJ TRAY 2: Adjust the left margin of paper fed from Tray 2.
  • Page 188 Field Service Ver. 1.0 May 2006 11. SERVICE MENU D. TRANSFER POWER (1) SIMPLEX PASS Functions • Adjust the 2nd image transfer output (ATVC) on the single-sided pages for each paper type. • To use when the transfer failure at the trailing edge occurs. Adjustment •...
  • Page 189 11. SERVICE MENU Field Service Ver. 1.0 May 2006 F. 1’st TRANSFER Functions • Adjust the output value for the 1st image transfer voltage. • To use when white spots appeared. Adjustment • The default setting is “0.” Range -5 to +5 Adjustment Adjust the output value for the 1st image transfer voltage by;...
  • Page 190 Field Service Ver. 1.0 May 2006 11. SERVICE MENU H. IMG ADJ THICK Functions • To fine-adjust density of printed images of each color for thick paper and OHP trans- parencies. • To change the density of the printed image for each color with thick paper and OHP transparencies.
  • Page 191 11. SERVICE MENU Field Service Ver. 1.0 May 2006 (2) LOW SPEED Functions • To adjust the speed of the Fusing Drive Motor when the transport speed is 110 mm/s (When feeding Thick paper, OHP film, Envelope, Postcard, and Labels.) so as to match the fusing speed with transport speed.
  • Page 192 Field Service Ver. 1.0 May 2006 11. SERVICE MENU L. TEMPERATURE 2 Functions • To adjust individually the temperature of the Fusing Pressure Roller for each type of paper, thereby coping with varying fusing performance under changing environmen- tal conditions. •...
  • Page 193 11. SERVICE MENU Field Service Ver. 1.0 May 2006 N. MAXIMUM DENSITY Functions • To adjust gradation, color, and image density to target reproduction levels by varying the maximum amount of toner sticking to paper through auxiliary manual fine-adjust- ment of gamma of each color after Gradation Adjust. •...
  • Page 194 Field Service Ver. 1.0 May 2006 11. SERVICE MENU O. REGISTRATION (CD) Functions • To adjust color shift (CD direction) if it occurs with plain or thick paper. • To correct any color shift. Adjustment • The default setting is “0.” Range -6 to +6 dot Adjustment...
  • Page 195 11. SERVICE MENU Field Service Ver. 1.0 May 2006 P. REGISTRATION (FD) Functions • To adjust color shift (FD direction) if it occurs with plain or thick paper. • To correct any color shift. Adjustment • The default setting is “0.” Range -6 to +6 dot Adjustment...

  • Page 196: Diagnosis Menu

    Field Service Ver. 1.0 May 2006 11. SERVICE MENU 11.3.4 DIAGNOSIS MENU A. PRINT MENU (1) MAINTENANCE INFO Functions • To produce an output of a list of setting values, adjustment values, Total Counter val- ues, and others. • To check the maintenance information. The items which can be checked are as follows.
  • Page 197 11. SERVICE MENU Field Service Ver. 1.0 May 2006 (3) CONFIGURATION PG Functions • Prints the information concerning the Configuration. • To check the adjustment values set by the Maintenance Menu and Service Menu. The items which can be checked are as follows. TOP ADJUSTMENT LEFT ADJUSTMENT LEFT ADJ DUPLEX...
  • Page 198 Field Service Ver. 1.0 May 2006 11. SERVICE MENU Element Data Name Description • Shows the IDC bare surface output reading taken last (in 0.01 V IDC REGIST SENSOR1 increments). • It should normally be around 4.3 V. • The output range is 0 V to 9.99 V. •...
  • Page 199 11. SERVICE MENU Field Service Ver. 1.0 May 2006 Element Data Name Description • Displays the developing bias value of each color when printing THICKSTOCK VB VOLT C the image on the thick paper. • Standard values: Around 400 V THICKSTOCK VB VOLT M •...
  • Page 200 Field Service Ver. 1.0 May 2006 11. SERVICE MENU Sensor Information List (SENSOR INFORMATION 1) Operation Characteristics Part Name Tray 2 Device Detection Sensor In position Out of position Tray 2 Paper Empty Sensor Paper not present Paper present Tray 2 Paper Near-Empty Sensor Blocked Unblocked Set Sensor (Tray 3)
  • Page 201 11. SERVICE MENU Field Service Ver. 1.0 May 2006 (SENSOR INFORMATION 3) Operation Characteristics Part Name ⎯ ⎯ ⎯ Duplex Unit Transport Sensor1 Paper present Paper not present Duplex Unit Transport Sensor2 Paper present Paper not present ⎯ ⎯ ⎯ ⎯...
  • Page 202 Field Service Ver. 1.0 May 2006 11. SERVICE MENU (SENSOR INFORMATION 5) Operation Characteristics Part Name 1st Image Transfer Pressure/Retraction Not Retracted Retracted Position Sensor 2nd Image Transfer Pressure Position Sensor Not Retracted Retracted ⎯ ⎯ ⎯ ⎯ ⎯ ⎯ Color PC Drive Main Sensor Blocked Unblocked...
  • Page 203 11. SERVICE MENU Field Service Ver. 1.0 May 2006 <How to Read Sensor Information> • Convert the numerical value of the hexadecimal number printed on [ELEMENT DATA] into the binary number, it compares with the allocation of each BIT, and the status of the sensor is confirmed.
  • Page 204 Field Service Ver. 1.0 May 2006 11. SERVICE MENU (5) HALF TONE 64 Functions • Prints the halftone pattern with 25 % level for CMYK respectively. • To check the unevenness of the density and the pitch. Setting/ 1. Set the A3 or 11 x 18 paper on the Tray. Procedure 2.
  • Page 205 11. SERVICE MENU Field Service Ver. 1.0 May 2006 (2) TRAY1 ADJ-MAX Functions • To set the maximum width for the Manual Bypass Paper Size Unit of the Manual Bypass Guide. • Use when the Manual Bypass Paper Size Unit of the Manual Bypass Guide has been changed.
  • Page 206 Field Service Ver. 1.0 May 2006 11. SERVICE MENU CAUTION STATUS 1 Item Description ⎯ ⎯ ⎯ ⎯ ⎯ ⎯ ⎯ ⎯ ⎯ ⎯ • All outputs of Sensor photoreceiver section from the detec- tion point (unprinted surface on the Image Transfer Belt) are 0.5 V or less or 4.3 V or more at output checking during IDC/ Registration Sensor adjustment.
  • Page 207 11. SERVICE MENU Field Service Ver. 1.0 May 2006 Item Description • The number of points detected in the main scan direction is more or less than the specified value during main scan direc- tion registration correction. • The number of points detected in the Sub Scan Direction is Color Shift Test Pattern more or less than the specified value during sub scan direc- failure...
  • Page 208 Field Service Ver. 1.0 May 2006 11. SERVICE MENU Item Description • The output from the Color PC Drive Main and Sub Sensors remains unchanged for a continuous period of 1,000 ms while the Color PC Drum Motor is turning stably and the Lock Color PC Drum Sensor signal is active (LOW-0).

  • Page 209: Restore Passward

    11. SERVICE MENU Field Service Ver. 1.0 May 2006 11.3.5 RESTORE PASSWARD Function • Reinitializes the user password used for the “INTERFACE MENU / SYSTEM DEFAULT MENU / MAINTENANCE MENU” set by user. • To reinitialize the user password when the menu cannot be opened even when enter- ing the correct password.

  • Page 210: 12. Mechanical Adjustment

    Field Service Ver. 1.0 May 2006 12. Mechanical adjustment 12. Mechanical adjustment 12.1 Mechanical adjustment of the Tray 1 12.1.1 Adjustment of the Tray 1 Paper Size Unit This adjustment must be made in the following case: • The Tray 1 Paper Size Unit has been removed. 1.
  • Page 211 12. Mechanical adjustment Field Service Ver. 1.0 May 2006 3. When the Tray 1 Paper Size Unit base is mounted, align the lever position of the Tray 1 Paper Size Unit with the tab at the center in a straight line.

  • Page 212: 12.2 Ph Unit Mechanical Adjustment

    Field Service Ver. 1.0 May 2006 12. Mechanical adjustment 12.2 PH Unit Mechanical Adjustment 12.2.1 Skew Adjustment This adjustment must be made in the following case: • When PH Unit is replaced. 1. Turn on the Main Power Switch. 2. Select the items described below to display [CAUTION STATUS] on the control panel. [SERVICE MENU] →...
  • Page 213 12. Mechanical adjustment Field Service Ver. 1.0 May 2006 • If either value is out of the specifica- tion, follow the procedures shown below to adjust it to satisfy the specifi- cation. • If the value of all color, C, M, Y, K, sat- isfy the specification, proceed to step 7.

  • Page 214: Troubleshooting

    Field Service Ver. 1.0 May 2006 13. Jam Display Troubleshooting 13. Jam Display 13.1 Misfeed Display • When a media misfeed occurs a message is displayed on the Control Panel. PAPER JAM TRAY1 for help 4039F4E510DA Display Misfeed processing Misfeed Location Action location LCD 1...

  • Page 215: 13.3 Sensor Layout

    13. Jam Display Field Service Ver. 1.0 May 2006 13.3 Sensor layout [10] 4039F4C501DA Exit Sensor Paper Take-Up Sensor (Tray 3) Duplex Unit Transport Sensor 1 Vertical Transport Sensor (Tray 4) PC8 Duplex Unit Transport Sensor 2 Take-up Sensor (Tray 4) [4]*1 Registration Roller Sensor Vertical Transport Sensor (Tray 5) PC8 [4]*1 OHP Sensor...

  • Page 216: 13.4 Solution

    Field Service Ver. 1.0 May 2006 13. Jam Display 13.4 Solution 13.4.1 Initial Check Items • When a paper misfeed occurs, first make checks of the following initial check items Check Item Action Does paper meet product specifications? Change paper. Change paper.

  • Page 217: Misfeed At 2Nd Image Transfer Section

    13. Jam Display Field Service Ver. 1.0 May 2006 13.4.3 Misfeed at 2nd Image Transfer section A. Detection Timing Type Description The leading edge of the paper does not block the Exit Sensor (PC2) even after the Detection of lapse of a given period of time after the Registration Roller Clutch (CL1) has been misfeed at 2nd energized.

  • Page 218: Misfeed At Duplex Transport Section (Duplex Option)

    Field Service Ver. 1.0 May 2006 13. Jam Display 13.4.4 Misfeed at Duplex transport section (Duplex Option) A. Detection Timing Type Description The Duplex Unit Transport Sensor 2 (PC2) is not blocked even after the lapse of a given period of time after the paper has blocked the Duplex Unit Transport Sensor 1 (PC1).

  • Page 219: Misfeed At Duplex Unit Pre-Registration Section (Duplex Option)

    13. Jam Display Field Service Ver. 1.0 May 2006 13.4.5 Misfeed at Duplex Unit pre-registration section (Duplex Option) A. Detection Timing Type Description Detection of The Registration Roller Sensor (PC1) is not blocked even after the lapse of a misfeed at Duplex given period of time after a Duplex paper feed sequence has been started.

  • Page 220: Misfeed At Tray 1 Paper Feed Section

    Field Service Ver. 1.0 May 2006 13. Jam Display 13.4.6 Misfeed at Tray 1 paper feed section A. Detection Timing Type Description Detection of The leading edge of the paper does not block the Registration Roller Sensor misfeed at Tray 1 (PC1) even after the lapse of a given period of time after the Tray 1 Feed Clutch paper feed (CL5) has been energized.

  • Page 221: Misfeed At Tray 2 Paper Feed Section

    13. Jam Display Field Service Ver. 1.0 May 2006 13.4.7 Misfeed at Tray 2 paper feed section A. Detection Timing Type Description Detection of The leading edge of the paper does not block the Registration Roller Sensor misfeed at Tray 2 (PC1) even after the lapse of a given period of time after the Tray 2 Paper Feed paper feed section Clutch (CL2) has been energized.

  • Page 222: Misfeed At Tray 3 To 5 Paper Feed, Tray 3 To 5 Vertical Transport Section

    Field Service Ver. 1.0 May 2006 13. Jam Display 13.4.8 Misfeed at Tray 3 to 5 paper feed, Tray 3 to 5 vertical transport section A. Detection Timing Type Description Detection of The leading edge of the paper does not block the Vertical Transport Sensor (PC8) misfeed at Tray 3 to even after the lapse of a given period of time after the Paper Feed Motor (M1) has 5 paper feed...

  • Page 223: 14. Service Call Message

    14. Service call message Field Service Ver. 1.0 May 2006 14. Service call message 14.1 Trouble Codes • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and service call message on the Control Panel.
  • Page 224 Field Service Ver. 1.0 May 2006 14. Service call message Code Item Description 004E Power Supply Cooling Fan • The Fan Lock signal remains HIGH for a predetermined Motor/1’s failure to turn continuous period of time while the Motor remains sta- tionary.
  • Page 225 14. Service call message Field Service Ver. 1.0 May 2006 Code Item Description 0501 Fusing Pressure Roller warm-up • The Fusing Pressure Roller Thermistor/1 (TH2) fails to failure raise a given degree of temperature even after the lapse of a given period of time after the Fusing Pressure Heater Lamp (H3) is turned ON.
  • Page 226 Cleaner Unit (Image Transfer Belt Unit) is installed. 13CA Fusing Unit New Article Release • A new installation is not detected when a new Fusing Unit is installed. 13D0 Trouble related to Security • Contact the responsible people of KONICA MINOLTA before taking some countermeasures.
  • Page 227 14. Service call message Field Service Ver. 1.0 May 2006 Code Item Description 13D1 Cyan Imaging Unit EEPROM • The re-written data, which has been read out, checked access error and founded as error, is read out again and found as error.

  • Page 228: 14.2 How To Reset

    Field Service Ver. 1.0 May 2006 14. Service call message Code Item Description C061 Hold job error/No Duplex unit • The Duplex Option is not installed, but it is required for printing the job held in the HDD. C062 Hold job error/No Tray 3 •...

  • Page 229: 14.3 Solution

    14. Service call message Field Service Ver. 1.0 May 2006 14.3 Solution 14.3.1 0001: Main Motor Turning at abnormal timing Relevant Electrical Parts Main Motor (M1) Mechanical Control Board (PWB-M) DC Power Supply (PU1) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) M1 operation check...

  • Page 230: Color Developing Motor's Failure To Turn

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.4 001A: Color Developing Motor’s failure to turn Relevant Electrical Parts Color Developing Motor (M3) DC Power Supply (PU1) Mechanical Control Board (PWB-M) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the connector of motor for proper —...

  • Page 231: 0043: Cooling Fan Motor/1'S Failure To Turn

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.7 0043: Cooling Fan Motor/1’s failure to turn Relevant Electrical Parts Cooling Fan Motor/1 (M12) Mechanical Control Board (PWB-M) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the connector of motor for proper —...

  • Page 232: Ozone Ventilation Fan Motor's Failure To Turn

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.10 004C: Ozone Ventilation Fan Motor’s failure to turn Relevant Electrical Parts Ozone Ventilation Fan Motor (M14) Mechanical Control Board (PWB-M) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the connector of motor for proper —...

  • Page 233: 0094: 2Nd Image Transfer Roller Separation

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.13 0094: 2nd Image Transfer Roller Separation Relevant Electrical Parts Mechanical Control Board (PWB-M) Right Door Assy WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the connector of motor for proper —...

  • Page 234: 0301: Polygon Motor/C Failure To Turn

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.15 0301: Polygon Motor/C failure to turn 14.3.16 0302: Polygon Motor/M failure to turn 14.3.17 0303: Polygon Motor/Y failure to turn 14.3.18 0304: Polygon Motor/K failure to turn Relevant Electrical Parts PH Unit PH Interface Board (PWB-D) Mechanical Control Board (PWB-M)

  • Page 235: 0500: Heating Roller Warm-Up Failure

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.23 0500: Heating Roller warm-up failure 14.3.24 0501: Fusing Pressure Roller warm-up failure 14.3.25 0510: Abnormally low Heating Roller temperature 14.3.26 0511: Abnormally low Fusing Pressure Roller temperature 14.3.27 0520: Abnormally high Heating Roller temperature 14.3.28 0521: Abnormally high Fusing Pressure Roller temperature Relevant Electrical Parts...

  • Page 236: 0960: Manual Tray Rise Descent Error

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.32 0960: Manual Tray Rise Descent Error Relevant Electrical Parts Tray 1 Lift-Up Sensor (PC14) Control Board (PWB-Z) Vertical Transport Motor (M2) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the M2 connector for proper connec- —...

  • Page 237: 0F31: Abnormally High Toner Density Detected Cyan Tcr Sensor

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.36 0F31: Abnormally high toner density detected Cyan TCR Sensor 14.3.37 0F33: Abnormally high toner density detected Magenta TCR Sensor 14.3.38 0F35: Abnormally high toner density detected Yellow TCR Sensor Relevant Electrical Parts Imaging Unit /C Mechanical Control Board (PWB-M)

  • Page 238: 0F37: Abnormally High Toner Density Detected Black Tcr Sensor

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.40 0F37: Abnormally high toner density detected Black TCR Sensor Relevant Electrical Parts Imaging Unit /K Mechanical Control Board (PWB-M) Controller Board (PWB-P) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Correct the TCR connection on the —...

  • Page 239: 0F3D: Black Tcr Sensor Adjustment Failure

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.44 0F3D: Black TCR Sensor adjustment failure Relevant Electrical Parts Imaging Unit /K Mechanical Control Board (PWB-M) Toner Supply Motor C/K (M7) Controller Board (PWB-P) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Clean or correct each contact of the...

  • Page 240: 13Ca: Fusing Unit New Article Release

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.47 13CA: Fusing Unit New Article Release Relevant Electrical Parts Fusing Unit Mechanical Control Board (PWB-M) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the Fusing Unit for correct installa- —...

  • Page 241: 13D9: Cyan Toner Cartridge Eeprom Access Error

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.52 13D9: Cyan Toner Cartridge EEPROM access error 14.3.53 13DA: Yellow Toner Cartridge EEPROM access error 14.3.54 13DB: Magenta Toner Cartridge EEPROM access error 14.3.55 13DC: Black Toner Cartridge EEPROM access error Relevant Electrical Parts Toner Cartridge /C Mechanical Control Board (PWB-M)

  • Page 242: 3000: Main Motor's Failure To Turn

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.57 3000: Main Motor's failure to turn Relevant Electrical Parts Main Motor (M1) Mechanical Control Board (PWB-M) DC Power Supply (PU1) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Check the M1 connector for proper connec- —...

  • Page 243: C013: Mac Address Error

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.60 C013: MAC address error 14.3.61 C015: BOOT ROM error 14.3.62 C022: NVRAM error Relevant Electrical Parts Controller Board (PWB-P) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Turn OFF the Power Switch of the printer —...

  • Page 244: C050: Hard Disk Access Error

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.64 C050: Hard disk access error Relevant Electrical Parts Controller Board (PWB-P) Hard Disk Kit (HDD) WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Turn OFF the Power Switch of the printer —...

  • Page 245: C051: Compact Flash Full Error

    14. Service call message Field Service Ver. 1.0 May 2006 14.3.67 C051: Compact Flash full error Relevant Electrical Parts Controller Board (PWB-P) Compact Flash WIRING DIAGRAM Step Action Location (Electri- Control Signal cal Component) Turn OFF the Power Switch of the printer —...

  • Page 246: C061: Hold Job Error/No Duplex Unit

    Field Service Ver. 1.0 May 2006 14. Service call message 14.3.70 C061: Hold job error/No Duplex unit 14.3.71 C062: Hold job error/No Tray 3 14.3.72 C063: Hold job error/No Tray 4 14.3.73 C064: Hold job error/No Memory 14.3.74 C065: Hold job error/No Tray5 Relevant Electrical Parts Controller Board (PWB-P) Mechanical Control Board (PWB-M)

  • Page 247: 15. Power Supply Trouble

    15. Power supply trouble Field Service Ver. 1.0 May 2006 15. Power supply trouble 15.1 Machine is not Energized at All (PU1 Operation Check) Relevant Electrical Parts Main Power Switch (S1) DC Power Supply (PU1) Mechanical Control Board (PWB-M) WIRING Step Check Item DIAGRAM...

  • Page 248: 15.2 Control Panel Indicators Do Not Light

    Field Service Ver. 1.0 May 2006 15. Power supply trouble 15.2 Control panel indicators do not light. Relevant Electrical Parts Controller Board (PWB-P) DC Power Supply (PU1) Control Panel (PWB-OP) WIRING Step Check Item DIAGRAM Result Action (Location) Is a power voltage being applied across Check the WIRING from CN1PU1-1 and 2 on PU1 ? S to T-2...

  • Page 249: 15.4 Power Is Not Supplied To Option

    15. Power supply trouble Field Service Ver. 1.0 May 2006 15.4 Power is not Supplied to Option 15.4.1 Optional Lower Feeder Unit WIRING Step Check Item DIAGRAM Result Action (Location) Is DC24 V being applied to hookup connec- Malfunction in Lower O-21 tor CN44-2 ? Feeder Unit...

  • Page 250: 16. Image Quality Problem

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16. Image quality problem 16.1 How to read Element date • Utilize the Element data which is output by selecting [DIAGNOSIS MENU] → [PRINT MENU] → [ELEMENT PAGE] on the SERVICE MENU to specify the cause for the trou- ble.

  • Page 251: 16.2 How To Identify Problematic Part

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.2 How to identify problematic part • This chapter is divided into two parts: “Initial Check Items” and “Troubleshooting Proce- dure by a Particular Image Quality Problem.” • When an image quality problem occurs, first go through the “Initial Check Items” and, if the cause is yet to be identified, go to “Troubleshooting Procedure by a Particular Image Quality Problem.”...

  • Page 252: 16.3 Solution

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3 Solution 16.3.1 Monocolor: white lines in Sub Scan Direction, white bands in Sub Scan Direction, colored lines colored bands in Sub Scan Direction A. Typical Faulty Images White lines in Sub White bands in Sub Colored lines in Sub Colored bands in Sub...

  • Page 253: Monocolor: White Lines In Main Scan Direction, White Bands In Main Scan Direction, Colored Lines In Main Scan Direction, Colored Bands In Main Scan Direction

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.2 Monocolor: white lines in Main Scan Direction, white bands in Main Scan Direction, colored lines in Main Scan Direction, colored bands in Main Scan Direction A. Typical Faulty Images Colored bands in Main White bands in Main Colored lines in Main...

  • Page 254: Monocolor: Uneven Density In Sub Scan Direction

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.3 Monocolor: uneven density in sub scan direction A. Typical Faulty Images 4036fs4043c0 4036fs4044c0 4036fs4045c0 B. Troubleshooting Procedure Step Section Check Item Result Action High image Uneven density in Sub Scan Direc- YES Feed 10 to 20 blank sheets of density original tion occurs at a pitch of 40 mm to...

  • Page 255: Monocolor: Uneven Density In Main Scan Direction

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.4 Monocolor: uneven density in main scan direction A. Typical Faulty Images 4036fs4046c0 4036fs4047c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit The surface of the PC Drum is YES Change Imaging Unit.

  • Page 256: Monocolor: Low Image Density

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.5 Monocolor: low image density A. Typical Faulty Images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting Procedure Step Section Check Item Result Action [SERVICE MENU] Check data for Vg and Vdc. Go to next step.
  • Page 257 16. Image quality problem Field Service Ver. 1.0 May 2006 Step Section Check Item Result Action [SERVICE MENU] The problem has been eliminated Go to next step. →[ALIGNMENT] through the adjust of MAXIMUM → [MAXIMUM DENSITY. DENSITY] The problem has been eliminated Change Imaging Unit.

  • Page 258: Monocolor: Gradation Reproduction Failure

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.6 Monocolor: gradation reproduction failure A. Typical Faulty Images 4036fs4048c0 4036fs4049c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Dirty on the outside. YES Clean. PH Unit The surface of the PH Window is YES Clean with cleaning jig.

  • Page 259: Monocolor: Foggy Background

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.7 Monocolor: foggy background A. Typical Faulty Images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting Procedure Step Section Check Item Result Action [SERVICE Check data for Vg and Vb. Go to next step.

  • Page 260: Monocolor: Void Areas, White Spots

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.8 Monocolor: void areas, white spots A. Typical Faulty Images Void areas White spots 4036fs4051c0 4036fs4050c0 B. Troubleshooting Procedure Step Section Check Item Result Action Image Check There are void areas at the front P.219 side or high density section.

  • Page 261: Monocolor: Colored Spots

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.9 Monocolor: colored spots A. Typical Faulty Images Colored spots 4036fs4052c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit Developing bias contact terminal Clean contact terminal and makes good connection.

  • Page 262: Monocolor: Blurred Image

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.10 Monocolor: blurred image A. Typical Faulty Images Blurred image 4036fs4031c0 B. Troubleshooting Procedure Step Section Check Item Result Action PH Unit The surface of the PH Window is YES Clean with cleaning jig. dirty.

  • Page 263: Monocolor: Blank Print, Black Print

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.11 Monocolor: blank print, black print A. Typical Faulty Images Blank print Black print 4036fs4038c0 4036fs4039c0 B. Troubleshooting Procedure Step Section Check Item Result Action Image Check A blank print occurs. YES Check PH Unit connector for proper connection.

  • Page 264: Monocolor: Uneven Image

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.12 Monocolor: uneven image A. Typical Faulty Images 4138fs4507c0 B. Troubleshooting Procedure Step Section Check Item Result Action Toner Cartridge The Toner Cartridge of every Re-install it. color is surely installed. PH Unit The PH Unit is surely installed.

  • Page 265: 4-Color: White Lines In Sub Scan Direction, White Bands In Sub Scan Direction, Colored Lines In Sub Scan Direction, And Colored Bands In Sub Scan Direction

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.13 4-Color: white lines in sub scan direction, white bands in sub scan direc- tion, colored lines in sub scan direction, and colored bands in sub scan direction A. Typical Faulty Images White lines in Sub White bands in Sub Colored lines in Sub...

  • Page 266: 4-Color: White Lines In Main Scan Direction, White Bands In Main Scan Direc- Tion, Colored Lines In Main Scan Direction, And Colored Bands In Main Scan Direction

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.14 4-Color: white lines in main scan direction, white bands in main scan direc- tion, colored lines in main scan direction, and colored bands in main scan direction A. Typical Faulty Images White lines in Main White bands in Colored lines in Main...

  • Page 267: 4-Color: Uneven Density In Sub Scan Direction

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.15 4-Color: uneven density in sub scan direction A. Typical Faulty Images 4036fs4043c0 4036fs4044c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Belt Fingerprints, oil, or other foreign YES Clean with specified solvent.

  • Page 268: 4-Color: Uneven Density In Main Scan Direction

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.16 4-Color: uneven density in main scan direction A. Typical Faulty Images 4036fs4046c0 4036fs4047c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Belt Fingerprints, oil, or other foreign YES Clean with specified solvent.

  • Page 269: 4-Color: Low Image Density

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.17 4-Color: low image density A. Typical Faulty Images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.

  • Page 270: 4-Color: Poor Color Reproduction

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.18 4-Color: poor color reproduction A. Typical Faulty Images 4036fs4058c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package. Install Paper Dehumidifying Heater.

  • Page 271: 4-Color: Incorrect Color Image Registration

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.19 4-Color: incorrect color image registration A. Typical Faulty Images 4036fs4032c0 B. Troubleshooting Procedure Step Section Check Item Result Action Machine Vibration is given to the machine YES Turn off the Main Power Switch condition after main power switch has been and turn it on again more than 10...

  • Page 272: 4-Color: Void Areas, White Spots

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.20 4-Color: void areas, white spots A. Typical Faulty Images Void areas White spots 4036fs4051c0 4036fs4050c0 B. Troubleshooting Procedure Step Section Check Item Result Action Image Check There are void areas at the front P.233 side or high density section.

  • Page 273: 4-Color: Colored Spots

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.21 4-Color: colored spots A. Typical Faulty Images 4036fs4052c0 B. Troubleshooting Procedure Step Section Check Item Result Action Imaging Unit The surface of the PC Drum is YES Change Imaging Unit. scratched.

  • Page 274: 4-Color: Poor Fusing Performance, Offset

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.22 4-Color: poor fusing performance, offset A. Typical Faulty Images Poor fusing performance Offset 4036fs4059c0 4036fs4060c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Paper type does not match. YES Change the setting.

  • Page 275: 4-Color: Brush Effect, Blurred Image

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.23 4-Color: brush effect, blurred image A. Typical Faulty Images Brush effect Blurred image 4036fs4061c0 4036fs4031c0 B. Troubleshooting Procedure Step Section Check Item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.

  • Page 276: 4-Color: Back Marking

    Field Service Ver. 1.0 May 2006 16. Image quality problem 16.3.24 4-Color: back marking A. Typical Faulty Images 4036fs4062c0 4036fs4063c0 B. Troubleshooting Procedure Step Section Check Item Result Action Transfer Roller Image Transfer Roller is scratched YES Change Transfer Roller. or dirty.

  • Page 277: 4-Color: Uneven Image

    16. Image quality problem Field Service Ver. 1.0 May 2006 16.3.25 4-Color: uneven image A. Typical Faulty Images 4138fs4507c0 B. Troubleshooting Procedure Step Section Check Item Result Action Toner Cartridge The Toner Cartridge of every Re-install it. color is surely installed. PH Unit The PH Unit is surely installed.

  • Page 278: Appendix

    Field Service Ver. 1.0 May 2006 17. Parts layout drawing Appendix 17. Parts layout drawing 17.1 Main unit 17.1.1 Engine section [10] 4039F5C501DA IDC/Registration Sensor/2 (SE2) Controller Board (PWB-P) IDC/Registration Sensor/1 (SE1) DIMM/0 (WORK0) Control Panel (PWB-OP RTC Board (PWB-RTC) PH Interface Board (PWB-D) Mechanical Control Board (PWB-M) DC Power Supply (PU1)
  • Page 279 17. Parts layout drawing Field Service Ver. 1.0 May 2006 [12] [11] [10] 4039F5C502DA Fusing Drive Motor (M4) Cooling Fan Motor/1 (M12) Main Motor (M1) Toner Supply Motor Y/M (M6) Fusing Cooling Fan Motor/2 (M11) Cooling Fan Motor/2 (M22) Power Supply Cooling Fan Motor/1 (M8) [10] Toner Supply Motor C/K (M7) Ozone Ventilation Fan Motor (M14) [11] Color PC Drum Motor (M2)
  • Page 280 Field Service Ver. 1.0 May 2006 17. Parts layout drawing [10] 4039F5C503DA Right Door Switch (S5) Front Door Switch/2 (S4) Primary Interlock Switch (S2) Main Erase Lamp/Y (LA4) PH Unit Main Erase Lamp/M (LA3) Main Power Switch (S1) Main Erase Lamp/C (LA2) Front Door Switch/1 (S3) [10] Main Erase Lamp/K (LA1)
  • Page 281 17. Parts layout drawing Field Service Ver. 1.0 May 2006 [14] [13] [12] [11] [10] 4039F5C504DA Developing Clutch/K (CL4) Waste Toner Full Sensor (PC8) Exit Sensor (PC2) Color PC Drive Main Sensor (PC17) Temperature/Humidity Sensor (SE3) [10] Color PC Drive Sub Sensor (PC18) Registration Roller Sensor (PC1) [11] Black PC Drive Main Sensor (PC15) OHP Sensor (PC4)

  • Page 282: Tray 1 / Tray 2

    Field Service Ver. 1.0 May 2006 17. Parts layout drawing 17.1.2 Tray 1 / Tray 2 [11] [10] 4039F5C505DA Tray 2 Paper Feed Clutch (CL2) Tray 2 Paper Empty Sensor (PC10) Tray 1 Lift-Up Sensor (PC14) Tray 2 CD Paper Size Sensor (PC9) Tray 1 Paper Feed Clutch (CL5) Tray 2 Paper Size Board (PWB-I) Tray 1 Pick-Up Solenoid (SL2)

  • Page 283: Lower Feeder Unit (Option)

    17. Parts layout drawing Field Service Ver. 1.0 May 2006 17.2 Lower Feeder Unit (Option) [14] [13] [12] [11] [10] 4039F5C506DA Vertical Transport Motor (M2) Control Board (PWB-Z) Door Set Sensor (PC5) CD Paper Size Sensor/1 (PC4) Vertical Transport Sensor (PC8) [10] Set Sensor (PC2) Paper Take-Up Sensor (PC9) [11] CD Paper Size Sensor/2 (PC3)

  • Page 284: Duplex Option (Option)

    Field Service Ver. 1.0 May 2006 17. Parts layout drawing 17.3 Duplex Option (Option) 4038F5C512DA Duplex Unit Transport Sensor 2 Duplex Unit Switchback Motor (M1) (in PWB-A) (PC2) Duplex Unit Door Set Sensor (PCI) Duplex Control Board (PWB-A) Duplex Unit Transport Sensor 1 Duplex Unit Transport Motor (M2) (in PWB-A) (PC1)

  • Page 285: 18. Connector Layout Drawing

    18. Connector layout drawing Field Service Ver. 1.0 May 2006 18. Connector layout drawing Description ➀ Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [13] [14] [12] [11] [10] 4039F5C507DA Location in the Location in the CN No.
  • Page 286 Field Service Ver. 1.0 May 2006 18. Connector layout drawing [17] [16] [15] [14] [13] [12] [11] [10] 4039F5C508DA Location in the Location in the CN No. CN No. Wiring Diagram Wiring Diagram CN14 [10] CN18 E-12 [11] CN17 E-20 E-4 to 5 [12] CN39...

  • Page 287: 19. Timing Chart

    19. Timing chart Field Service Ver. 1.0 May 2006 19. Timing chart 19.1 Main unit Print request received Polygon Motor Main Motor (M1) Color PC Drum Motor (M2) Developing Bias DC (Y/M/C/K) Color Developing Motor (M3) Drum Charge Corona Bias (Y/M/C/K) 1st Image Transfer pressure/retraction...

  • Page 288: Lower Feeder Unit

    SERVICE MANUAL FIELD SERVICE Lower Feeder Unit 2006.05 Ver. 1.0...
  • Page 289 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 290 Field Service Ver. 1.0 May 2006 CONTENTS Lower Feeder Unit General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Replacing the Separation Roller ..............3 2.1.2 Replacing the Feed Roller................5 2.1.3 Replacing the Pick-up Roller.................
  • Page 291 Field Service Ver. 1.0 May 2006 Misfeed display ....................31 6.1.1 Misfeed display resetting procedure ............31 Sensor layout...................... 32 Solution ......................33 6.3.1 Initial check items ..................33 6.3.2 Misfeed at Tray 3 to 5 feed, Tray 3 to 5 vertical transport section ....34 Trouble code ......................

  • Page 292: General

    Field Service Ver. 1.0 May 2006 1. Product specifications General Product specifications A. Type Name Paper Take-Up Cabinet Type Front loading type 1 way paper take-up device Installation Desk type Document Alignment Center B. Paper type Type Plain paper 60 to 90 g/m (16 to 24 lb) Recycled paper 60 to 90 g/m...
  • Page 293 1. Product specifications Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 294: Maintenance

    Field Service Ver. 1.0 May 2006 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Separation Roller 1. Slide out the Tray. 2. Open the Vertical transport door. 3. Remove two Claws [1], and remove the Vertical transport door [2].
  • Page 295 2. Periodical check Field Service Ver. 1.0 May 2006 5. Remove two Screws [5] and the Sep- aration Roller installation plate Assy [6]. 4038F2C013DA 6. Remove two C-rings [7] and the Shaft [8], and remove the Separation Roller fixing plate Assy [9]. NOTE •...

  • Page 296: Replacing The Feed Roller

    Field Service Ver. 1.0 May 2006 2. Periodical check 2.1.2 Replacing the Feed Roller 1. Remove the Separation Roller instal- lation plate Assy. • See the procedures 1 to 5 in “Separa- tion Roller Assy.” See P.3 2. Remove two Screws [1] and remove the Right Rear Cover [2].
  • Page 297 2. Periodical check Field Service Ver. 1.0 May 2006 5. Remove four Screws [6] and remove the Feed Roller Assy [7]. 4067F2C502DA 6. Remove two Screws [8] and the Installation flame [9] of the Separa- tion Roller installation plate Assy. 4067F2C503DA 7.
  • Page 298 Field Service Ver. 1.0 May 2006 2. Periodical check 8. Remove the C-ring [12] and Bushing [13]. [13] [12] 4067F2C505DA 9. Remove the C-ring [15] and Gear [16] while sliding out the Shaft Assy [14] in the direction indicated in left [14] figure.
  • Page 299 2. Periodical check Field Service Ver. 1.0 May 2006 11. Remove two E-rings [20] and Bush- ing [21], and remove the Pick-up [22] Roller fixing plate Assy [22]. [20] [20] [21] 4067F2C508DA 12. Remove the C-ring [23] and Feed [23] Roller [24].
  • Page 300 Field Service Ver. 1.0 May 2006 2. Periodical check 2.1.3 Replacing the Pick-up Roller 1. Remove the Separation Roller instal- lation plate Assy. • See the procedures 1 to 5 in “Separa- tion Roller Assy.” 2. Remove two Screws [1] and remove the Right Rear Cover [2].
  • Page 301 2. Periodical check Field Service Ver. 1.0 May 2006 5. Remove four Screws [6] and remove the Feed Roller Assy [7]. 4067F2C502DA 6. Remove two Screws [8], and remove the Separation Roller installation plate Assy [9] together with Frame. 4067F2C503DA 7.
  • Page 302 Field Service Ver. 1.0 May 2006 2. Periodical check 9. Snap off the C-ring [15], and remove [15] the Pick-up Roller [16]. [16] 4067F2C511DA...

  • Page 303: Other

    3. Other Field Service Ver. 1.0 May 2006 Other Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...

  • Page 304: Disassembly/Assembly/Cleaning List (Other Parts)

    Field Service Ver. 1.0 May 2006 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Rear Right Cover P.14 Exterior parts Rear Left Cover P.14 Right Rear Cover P.14 Control Board P.15 Board and etc. Paper Size Board P.16 Lift-Up Motor...

  • Page 305: Disassembly/Assembly Procedure

    3. Other Field Service Ver. 1.0 May 2006 Disassembly/Assembly procedure 3.3.1 Rear Right Cover/Rear Left Cover 1. Remove four Screws [1], and remove the Rear Right Cover [2]. 4039F2C052DA 2. Remove three Screws [3], and remove the Rear Left Cover [4]. 4039F2C053DA 3.3.2 Right Rear Cover...

  • Page 306: Control Board (Pwb-Z)

    Field Service Ver. 1.0 May 2006 3. Other 3.3.3 Control Board (PWB-Z) 1. Remove the Screw [1], and remove the Metal blanking plate [2]. 4039F2C054DA 2. Remove the Harness [4] from two Wire saddles [3]. 4039F2C055DA 3. Remove all the Connectors on the Control Board.

  • Page 307: Paper Size Board (Pwb-I)

    3. Other Field Service Ver. 1.0 May 2006 4. Remove four Screws [5], and remove the Control Board [6]. 4039F2C057DA 3.3.4 Paper Size Board (PWB-I) 1. Remove the Screw [1], and remove the Metal blanking plate [2]. 4039F2C054DA 2. Remove the Harness [4] from the Edge cover [3].
  • Page 308 Field Service Ver. 1.0 May 2006 3. Other 3. Remove three Screws [5], and remove the Control Board Assy [6]. 4067F2C512DA 4. Remove two Claws [7] and the Con- nector [8], and remove the Paper Size Board Assy [9]. 4067F2C513DA 5.

  • Page 309: Lift-Up Motor (M3)

    3. Other Field Service Ver. 1.0 May 2006 3.3.5 Lift-Up Motor (M3) 1. Pull out the Tray. 2. Remove the Rear Right Cover. See P.14 3. If the optional paper feed cabinet is mounted, remove it. 4. Remove two Screws [1], and remove the Reinforcement plate [2].
  • Page 310 Field Service Ver. 1.0 May 2006 3. Other 4. Remove the Harness of the Motor Assy [4] from five Wire Saddles [3]. 5. Disconnect two Connectors [5]. 4038F2C167DA 6. Remove two Screws [6], and remove the Motor Assy [7]. 4038F2C168DA 7.

  • Page 311: Vertical Transport Motor (M2)

    3. Other Field Service Ver. 1.0 May 2006 3.3.7 Vertical Transport Motor (M2) 1. Pull out the Tray. 2. Remove the Rear Right Cover and the Rear Left Cover. See P.14 3. Remove two Screws [1], and remove the Reinforcement plate [2]. 4038F2C165DA 4.
  • Page 312 Field Service Ver. 1.0 May 2006 3. Other 7. Remove two Screws [8], and remove the Vertical Transport Motor [9]. 4038F2C520DA...

  • Page 313: Cleaning Procedure

    3. Other Field Service Ver. 1.0 May 2006 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Feed Roller/Pick-up Roller 1. Slide out the Tray. 2. Open the Vertical transport door. 3. Remove two Claws [1], and remove the Vertical transport door [2].
  • Page 314 Field Service Ver. 1.0 May 2006 3. Other 5. Remove two Screws [5] and the Sep- aration Roller installation plate Assy [6]. 4038F2C013DA 6. Using a soft cloth dampened with alcohol, wipe the Feed Roller [7] and the Pick-up Roller [8]. 4038F2C179DB...

  • Page 315: Separation Roller

    3. Other Field Service Ver. 1.0 May 2006 3.4.2 Separation Roller 1. Slide out the Tray. 2. Open the Vertical transport door. 3. Remove two Claws [1], and remove the Vertical transport door [2]. 4039F2C048DA 4. Remove two Screws [3], and remove the Jam processing cover [4].

  • Page 316: Transport Roller

    Field Service Ver. 1.0 May 2006 3. Other 6. Using a soft cloth dampened with alcohol, wipe the Separation Roller [7]. 4038F2C523DA 3.4.3 Transport Roller 1. Open the Vertical Transport Door. 2. Using a soft cloth dampened with alcohol, wipe the Transport Roller [1].
  • Page 317 3. Other Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 318: Adjustment/Setting

    Field Service Ver. 1.0 May 2006 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.Check to see if:...

  • Page 319: Sensor Check

    5. Sensor check Field Service Ver. 1.0 May 2006 Sensor check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).
  • Page 320 Field Service Ver. 1.0 May 2006 5. Sensor check (SENSOR INFORMATION 2) Operation Characteristics Part Name Tray 5 Vertical Transport Sensor Paper present Paper not present Tray 1 Paper Empty Sensor Paper not present Paper present Registration Roller Sensor Paper present Paper not present Exit Sensor Paper present...
  • Page 321 5. Sensor check Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 322: Troubleshooting

    Field Service Ver. 1.0 May 2006 6. Jam Display Troubleshooting Jam Display Misfeed display • When a media misfeed occurs a message is displayed on the Control Panel. PAPER JAM TRAY 3 for help 4039F4E513DA Display Misfeed processing Misfeed Location Action location LCD 1...

  • Page 323: Sensor Layout

    6. Jam Display Field Service Ver. 1.0 May 2006 Sensor layout 4039F4C502DA Registration Roller Sensor Paper Take-Up Sensor (Tray 4) Vertical Transport Sensor (Tray 3) PC8 Vertical Transport Sensor (Tray 5) PC8 Paper Take-Up Sensor (Tray 3) Paper Take-Up Sensor (Tray 5) Vertical Transport Sensor (Tray 4) PC8...

  • Page 324: Solution

    Field Service Ver. 1.0 May 2006 6. Jam Display Solution 6.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.

  • Page 325: Misfeed At Tray 3 To 5 Feed, Tray 3 To 5 Vertical Transport Section

    6. Jam Display Field Service Ver. 1.0 May 2006 6.3.2 Misfeed at Tray 3 to 5 feed, Tray 3 to 5 vertical transport section A. Detection Timing Type Description Detection of The leading edge of the paper does not block the Vertical Transport Sensor (PC8) misfeed at Tray 3 to even after the lapse of a given period of time after the Paper Feed Motor (M1) has 5 feed section...

  • Page 326: Trouble Code

    Field Service Ver. 1.0 May 2006 7. Trouble code Trouble code Trouble code display • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and service call message on the Control Panel. SERVICE CALL 0910 TRAY3 LIFT 4039F4E514DA...

  • Page 327: Solution

    7. Trouble code Field Service Ver. 1.0 May 2006 Solution 7.3.1 0900: Tray 4 Elevator failure 7.3.2 0910: Tray 3 Elevator failure 7.3.3 0950: Tray 5 Elevator failure Relevant Electrical Parts Lift-Up Sensor (PC7) Control Board (PWB-Z) Lift-Up Motor (M3) WIRING DIAGRAM Location Step...

  • Page 328: Duplex Option

    SERVICE MANUAL FIELD SERVICE Duplex Option 2006.05 Ver. 1.0...
  • Page 329 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 330 Field Service Ver. 1.0 May 2006 CONTENTS Duplex Option General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Cleaning Transport Roller / Roll 1, 2 ............. 3 2.1.2 Cleaning Transport Roller / Roll 3 ..............3 2.1.3 Cleaning Ventilation Section .................
  • Page 331 Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 332: General

    Field Service Ver. 1.0 May 2006 1. Product specifications General Product specifications A. Type Name Duplex Unit Type Switchback and Circulating Duplex Unit Installation Mounted on the right side door of main unit Document Alignment Center B. Paper type Type Plain paper 64 to 256 g/m (17 to 68 lb)
  • Page 333 1. Product specifications Field Service Ver. 1.0 May 2006 Blank Page...

  • Page 334: Maintenance

    Field Service Ver. 1.0 May 2006 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 2.1.1 Cleaning Transport Roller / Roll 1, 2 1.

  • Page 335: Cleaning Ventilation Section

    2. Periodical check Field Service Ver. 1.0 May 2006 2.1.3 Cleaning Ventilation Section 1. Using a soft cloth dampened with alcohol, wipe the outside of the Ventilation Section [1] clean of dirt. 4039F2C046DA 2. Open the Duplex Unit Door [2]. 3.

  • Page 336: Other

    Field Service Ver. 1.0 May 2006 3. Other Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.

  • Page 337: Disassembly/Assembly List (Other Parts)

    3. Other Field Service Ver. 1.0 May 2006 Disassembly/Assembly list (Other parts) Section Part name Ref. page Unit Duplex Unit Disassembly/Assembly procedure 3.3.1 Duplex Unit 1. Release the tab [1], and remove the Connector Cover [2]. 4066F2C507DA 2. Disconnect the Connector [3]. 4066F2C508DA 3.

  • Page 338: Adjustment/Setting

    Field Service Ver. 1.0 May 2006 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance Checks Before attempting to solve the customer problem, the following advance checks must be made.Check to see if:...

  • Page 339: Sensor Check

    5. Sensor check Field Service Ver. 1.0 May 2006 Sensor check Check procedure • To allow sensors to be checked for operation easily and safely, data applied to the IC on the board can be checked on the panel with the main unit in the standby state (including a misfeed, malfunction, and closure failure condition).

  • Page 340: Troubleshooting

    Field Service Ver. 1.0 May 2006 6. Jam Display Troubleshooting Jam Display Misfeed display • When a media misfeed occurs a message is displayed on the Control Panel. PAPER JAM DUPLEX1 for help 4039F4E512DA Display Misfeed processing Misfeed Location Action location LCD 1 LCD 2...

  • Page 341: Sensor Layout

    6. Jam Display Field Service Ver. 1.0 May 2006 Sensor layout 4066F4C501DA [1] Duplex Unit Transport Sensor 1 [3] Registration Roller Sensor [2] Duplex Unit Transport Sensor 2...

  • Page 342: Solution

    Field Service Ver. 1.0 May 2006 6. Jam Display Solution 6.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.

  • Page 343: Duplex Unit Pre-Registration Section Misfeed

    6. Jam Display Field Service Ver. 1.0 May 2006 6.3.2 Duplex Unit pre-registration section misfeed A. Detection timing Type Description Detection of The Registration Roller Sensor (PC1) is not blocked even after the lapse of a misfeed at Duplex given period of time after the Duplex Paper Take-up sequence started. pre-registration section Duplex Unit Pre-...

  • Page 344: Duplex Unit Transport Section Misfeed

    Field Service Ver. 1.0 May 2006 6. Jam Display 6.3.3 Duplex Unit transport section misfeed A. Detection timing Type Description The Duplex Unit Transport Sensor 2 (PC2) is not blocked even after the set period of time has elapsed after the Duplex Unit Transport Sensor 1 (PC1) is blocked by the paper.
  • Page 345 6. Jam Display Field Service Ver. 1.0 May 2006 Blank Page...
  • Page 346 © 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DD4039FE2-#### DD4039FE2-#### avoid disclosure of confidential information.

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