Canon Oce PlotWave 300 Administration Manual page 87

Consequences of the IPsec configuration on the client workstation:
The back-channel information (printer status, feed data) is not retrieved from the printer. It is not
displayed in the driver interface.
On the workstation, when the job is sent with Océ WPD:
• The required accounting information is not requested when submitting the job.
• The submitted job is stored in the Smart Inbox. It is not printed since accounting information is
missing.
Open the Inbox in Océ Express WebTools (on an IPsec station) to enter the required accounting
information and print the job.
NOTE
To be able to enter the accounting information and print directly from the workstation, enable
the 'Failsafe mode' on the controller.
Then, the accounting window will be displayed on the client workstation, and the accounting
information can be entered to print the job.
Troubleshooting: emergency procedure to disable IPsec
Introduction
In the following case:
• IPsec is enabled and activated on the printer/scanner controller
and
• The 'Failsafe mode' is disabled
and
• The communication between the controller and the IPsec stations fails
You cannot open remotely Océ Express WebTools to change the settings. The system is
unreachable.
Solution to disable IPsec:
Connect to the printer system through the controller monitor (configuration where a keyboard
and monitor are plugged on the printer controller) to open Océ Express WebTools and disable
IPsec.
Chapter 2 - Security on Océ PlotWave 300/350, PlotWave 750, PlotWave 900 and ColorWave 300
Troubleshooting: emergency procedure to disable IPsec
87