Page 1 BUBBLE JET PRINTER User’s Guide...
Page 2: Table Of Contents
Inside the Printer ... 17 Operation Panel ... 18 Printer Driver Functions (Windows) ...19 Opening the Printer Properties Dialog Box ... 20 Printer Properties Dialog Box Description ... 22 BJ Status Monitor Functions ... 35 Canceling a Print Job ... 38 Uninstalling Printer Drivers ...
Page 3 Using the Printer with a Network ... 60 Uninstalling Printer Drivers ... 64 Routine Maintenance ...65 When to Replace Ink Tank and Maintain Printhead ... 66 Replacing an Ink Tank ... 67 Printing the Nozzle Check Pattern ... 72 Printhead Cleaning ... 76 Printhead Deep Cleaning ...
Page 4 Printer Does Not Start or Stops During Print Jobs ... 137 Paper Does Not Feed Properly or Paper Jams ... 143 The POWER Lamp Flashes Orange ... 147 An Error Message is Displayed on the Screen ... 150 Low Ink Warning Displays Ink Tank with '?' ... 159 Problems Unique to Windows ...
Page 5: Introduction
Introduction Thank you for purchasing the Canon S300 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning ➤...
Page 6: How To Use This Manual
How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen.
Page 7 Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.
Page 8: Safety Precautions
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
Page 9: Cleaning The Printer
Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt that has collected on the plug and power outlet. If the printer is placed in a location exposed to a lot of dust, smoke or high humidity, the dust that has collected on the plug may absorb moisture and cause insulation failure and ﬁre.
Page 10: Maintaining The Printer
Do not place metal objects (paper clips, staples, etc.) or containers of ﬂammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
Page 11: Choosing A Location
To avoid the risk of ﬁre or electric shocks, install the printer in a location with an ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90% (condensation free).
Page 12: Power Supply
Do not use an extension cord. If you do not intend to use the printer for a long period of time, unplug it after turning it off. Never use a power supply voltage other than that supplied in the country of purchase.
Page 13 Safety Precautions Do not shake printheads or ink tanks. Ink may leak out and stain clothing or the surrounding area. Never touch the electrical contacts on a printhead after printing. The metal parts may be very hot and could cause burns.
Page 14: Printer Parts And Their Functions
Printer Parts and Their Functions • Front View • Rear View • Inside the Printer • Operation Panel Printer Parts and Their Functions...
Page 15: Front View
Front cover Open to replace the ink tanks or remove jammed paper. Printer Parts and Their Functions Paper rest Sheet feeder Load paper here. Paper feeds automatically, one sheet at a time.
Page 16: Rear View
Printer Parts and Their Functions Rear View USB port Connects the printer to a computer through a USB port. Rear View...
Page 17: Inside The Printer
Adjusts the gap between the printhead and the surface of the printing paper. Printhead lock lever Locks the printhead into the holder. Once the printhead is installed, do not touch this lever. Printer Parts and Their Functions Printhead holder Install the printhead here. Inside the Printer...
Page 18: Operation Panel
Off: The printer is turned off. Green: The printer is ready to print. Flashing green: The printer is preparing to print, or is currently printing. Flashing orange (two or more between green ﬂashes): An error has occurred and the printer is not ready to print.
Page 19: Printer Driver Functions (Windows)
Printer Driver Functions (Windows) Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Canceling a Print Job • Uninstalling Printer Drivers...
Page 20: Opening The Printer Properties Dialog Box
In your application, select the command to print a document. The Print dialog box can usually be opened by selecting Print from the File menu. Ensure that Canon S300 is selected in the Name ﬁeld, then click Properties. The Printer Properties dialog box will appear.
Page 21 This method is used for maintenance operations such as printhead cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Page 22: Printer Properties Dialog Box Description
Printer Properties Dialog Box Description ➤ Note The screens in this section refer to Windows 98/Windows Me operation. The equivalent screens for Windows 2000 and Windows XP may look slightly different. Printer Driver Functions (Windows) • Main Tab • Page Setup Tab •...
Page 23: Main Tab
Main Tab Media Type Ensure that this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. For a custom print quality, select Custom, then click Set.
Page 24 ➤ Note To see a description of any item in the Printer Properties dialog box, click the ? mark, then click the desired item. To see a description of operating procedures, click Help. If Help does not appear when using Windows 2000 or Windows XP, click Start, then select Programs (or All Programs), then Canon S300, then Guide.
Page 25: Page Setup Tab
Page Setup Tab Page Size Ensure that the correct paper size is selected. Orientation Select landscape or portrait printing and ensure that it is the same orientation used in the application. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 26 The document is automatically resized and printed to ﬁt into a speciﬁed page size. The document is resized when printed. When this is selected, you can specify the Printer Paper Size and Scaling. pages ﬁt on each printed page. This enlarges and splits the print image across several sheets of paper.
Page 27 Select the check box, then choose a stamp. Place stamp over text When selected, the stamp is printed over the print data. Stamp ﬁrst page only When selected, the stamp is printed on the ﬁrst page only. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 28 When Background is checked, this option becomes active. When checked, the background image is printed only on the ﬁrst page. Select Background Click to select a new background, or to display the details of the background you have selected. Preview area Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 29: Effects Tab
Simulate Illustration This function lets you apply graphic effects to a color image without affecting the original document. Select the check box, then adjust the image brightness with the Contrast slider. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 30 However, if the image data has been manipulated using cut-and-paste, rotation or other such operations, group optimization of all images on the page is recommended. In such cases, select the Apply Throughout Page check box. Preview area Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 31 Displays the printing settings currently saved in the Proﬁles tab. The Current Settings proﬁle contains the settings currently speciﬁed in the Main, Page Setup, Stamp/Background and Effects tabs. The Default Settings proﬁle contains the factory default settings. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 32 The Add to Proﬁles dialog box will appear. Retrieve from Proﬁles Click to activate the selected printer proﬁle settings. The contents of the Main, Page Setup, Stamp/Background and Effects tabs are changed when a different proﬁle is selected.
Page 33: Maintenance Tab
Maintenance Tab Cleaning Click to start printhead cleaning. Deep Cleaning Click to start printhead deep cleaning. Use this function only if Cleaning has not improved the print quality. Printer Driver Functions (Windows) (10) Printer Properties Dialog Box Description...
Page 34 Click to turn the printer off. Auto Power Click to enable the printer to turn off automatically when no data is sent to the printer for a certain period of time, and to automatically turn the printer on again when data is sent to the printer.
Page 35: Bj Status Monitor Functions
The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor will appear as an icon on the taskbar. Click the Canon BJ Status Monitor icon on the taskbar. The BJ Status Monitor will appear.
Page 36 Printer Driver Functions (Windows) ➤ Note To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box, then click Start Status Monitor. BJ Status Monitor Functions...
Page 37 The BJ Status Monitor is automatically displayed when an error occurs, such as if the printer runs out of paper or if the paper jams. In such cases, take the appropriate action as described in the Printer Status tab. In Windows 98 and Windows Me, click the Guide tab and follow the instructions on screen.
Page 38: Canceling A Print Job
Canceling a Print Job To cancel the current print job, ﬁrst open the BJ Status Monitor. Click the Canon BJ Status Monitor icon on the taskbar. Click Cancel Printing. ➤ Note If Cancel Printing is grayed out, press the RESUME/CANCEL button on the printer to terminate the print job.
Page 39: Uninstalling Printer Drivers
Use the Uninstaller to delete the printer driver. The Uninstaller will delete all the ﬁles associated with the printer driver. Click Start, then select Programs, Canon S300, Uninstall. For Windows XP, click Start, then All Programs, then Canon S300, then Uninstall. Click Yes when the conﬁrmation message appears.
Page 40: Printer Driver Functions (Macintosh)
Printer Driver Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Canceling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers...
Page 41: Description Of Print Settings
Printer Driver Functions (Macintosh) Description of Print Settings • Page Setup Dialog Box • Print Dialog Box Description of Print Settings • Printer Utility Dialog Box • Detailed Setting Dialog Box • Options Dialog Box • Register Settings Dialog Box...
Page 42: Page Setup Dialog Box
Printer Driver Functions (Macintosh) Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page, such as the size of the print media used and the image printed. To open the Page Setup dialog box, select Page Setup from the File menu in your application program.
Page 43 (1), then click this button to open the Custom dialog box. In the Custom dialog box, specify the length and width of the paper. Utilities Click to open the Printer Utility dialog box for maintenance operations such as printhead cleaning, nozzle check pattern printing and changing the print mode. Save Settings Click to save the settings speciﬁed in the Page Setup dialog box.
Page 44: Printer Utility Dialog Box
Printer Driver Functions (Macintosh) Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click Utilities in the Page Setup dialog box. Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing.
Page 45 Printer Driver Functions (Macintosh) ➡ Printhead Cleaning ➡ Printhead Deep Cleaning ➡ Enabling Low Ink Warning ➤ Note For information about printhead alignment, refer to the printed Quick Start Guide . Description of Print Settings...
Page 46: Print Dialog Box
To open the Print dialog box, click Print from the File menu in your application program. Media Type Ensure that this setting matches the type of media loaded in the printer. Grayscale Printing Click to print a grayscale version of a color document.
Page 47 Printer Driver Functions (Macintosh) Options Specify the output destination, print order and page layout for the document you are printing. Apply Save print settings or implement previously saved print settings. Description of Print Settings...
Page 48: Detailed Setting Dialog Box
Printer Driver Functions (Macintosh) Detailed Setting Dialog Box To open the Detailed Setting dialog box, click Manual Details. Description of Print Settings in the Print dialog box, then click...
Page 49 Printer Driver Functions (Macintosh) ■ Quality Panel Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Print Quality Move the slider to adjust the balance between print quality and speed. Moving the slider to the right enhances print quality, and moving it to the left increases printing speed.
Page 50 Printer Driver Functions (Macintosh) ■ Special Effects Panel To display the Special Effects panel, click the Special effects display icon. Simulate illustration This function lets you apply graphic effects to a color image without affecting the original document. Select the check box, then adjust the brightness of the image with the Contrast slider.
Page 51 Printer Driver Functions (Macintosh) Vivid Photo With this function, you can reproduce breathtaking sceneries in which colors, especially blues and greens, appear even more vibrant. A major feature of this function is its ability to create vivid backgrounds for ﬁelds, trees, oceans, and sky, while maintaining the natural skin tones of people who appear in the images.
Page 52 Color Correction Select a color correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum color correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Proﬁle settings.
Page 53 Printer Driver Functions (Macintosh) Print Type For printing that emphasizes intermediate colors, select Photo. For printing that emphasizes the brightness of primary colors, select Graphics. For documents that contain large amounts of a single color, select Spot Color. Printer Proﬁle Select optimized color characteristics (a proﬁle) for the media type and other factors.
Page 54: Options Dialog Box
Printer Driver Functions (Macintosh) Options Dialog Box To open the Options dialog box, click Options in the Print dialog box. Layout Use this function to print more than one page on a single sheet of paper. Typically, this is set to 1 Page/Sheet Printing. If another option is selected, Page Order and Border can be speciﬁed.
Page 55 Paper Size. This fits the document paper size set in the application to the selected paper size. Destination Select the print output destination. Printer is the usual selection. To check the layout or other image elements before printing, select Preview. To save the document as a PICT ﬁle, select PICT File.
Page 56 Settings Displays a list of registered (saved) print settings. Import Imports a group of saved printer settings. To use the settings, select the desired settings in the Settings list, then click Import. Apply Saves the settings currently speciﬁed in the Print dialog box. After clicking the button, enter the name under which the settings are to be saved.
Page 57: Bj Print Monitor
Printer Driver Functions (Macintosh) BJ Print Monitor The BJ Print Monitor displays the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in Chooser. ■ Opening the BJ Print Monitor Click Chooser from the Apple menu.
Page 58 ... Click to pause printing of the speciﬁed document..Click to resume printing..Click to cancel printing of the speciﬁed document. Displays the printer status. If an error occurs, instructions on what to do are displayed. Displays the printer status and ink status with images.
Page 59: Canceling A Print Job
Printer Driver Functions (Macintosh) Canceling a Print Job When the BJ Print Monitor is running, you can use it to cancel or suspend the current print job. Select BJ Print Monitor in the application menu. Click the name of the print job you wish to cancel, then click The document selected in the Print Monitor is deleted from the print list and the print job is cancelled.
Page 60: Using The Printer With A Network
Install the printer driver on each network computer that will use the printer. For information on installation, refer to the printed Quick Start Guide . ■ Printer Setup To use the printer on a network, ﬁrst set up the print server, then set up each client machine. • Print server setup procedure Select Chooser from the Apple menu.
Page 61 • Client setup procedure Select Chooser from the Apple menu. Select Active in AppleTalk. Select the S300 (Server) icon, then select the printer server in Connected Click the close box to close the Chooser. Using the Printer with a Network...
Page 62 The total number of queued documents is also displayed. The BJ Print Monitor allows you to change the print order of the queued documents. ➡ BJ Print Monitor Functions ➡ BJ Status Monitor Functions Using the Printer with a Network...
Page 63 • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays. Select Print Server from the File menu, then select the desired print server and click OK.
Page 64: Uninstalling Printer Drivers
Printer Driver Functions (Macintosh) Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete all program ﬁles associated with it at the same time. Before proceeding, ensure that you save any unsaved ﬁles in any currently running applications.
Page 65: Routine Maintenance
Routine Maintenance • When to Replace Ink Tank and Maintain Printhead • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Printhead Cleaning • Printhead Deep Cleaning • Enabling Low Ink Warning • Transporting the Printer Routine Maintenance...
Page 66: When To Replace Ink Tank And Maintain Printhead
When to Replace Ink Tank and Maintain Printhead When printing becomes faint or colors are incorrect, check if the printhead nozzles are clogged and clean them ﬁrst. Follow the procedures below and replace an ink tank if necessary. ➡ Printing the Nozzle Check Pattern ➡...
Page 67: Replacing An Ink Tank
BCI-24 Color ➤ Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. Ensure that the printer is on, then open the front cover.
Page 68 Remove the empty ink tank. Pull the tab on the ink tank toward you to release. Lift the ink tank from its slot. Do not touch the lock lever; remove only the ink tank. Important ➤ • To avoid spilling ink, do not touch the bottom of an ink tank once you have removed the protective cap.
Page 69 Routine Maintenance Unpack the new ink tank and remove the orange protective cap. Important ➤ • Do not re-attach the protective cap once you have removed it. • To avoid spilling ink, do not touch the bottom of an ink tank once you have removed the protective cap.
Page 70 Routine Maintenance Insert the ink tank into the empty slot. Replacing an Ink Tank...
Page 71 • To maintain optimal print quality, use an ink tank within six months of ﬁrst use. • Once an ink tank has been used, do not remove it from the printer and leave it in the open. Leaving an ink tank in the open will cause ink to dry, and the printer may not function properly when the ink tank is reinstalled.
Page 72: Printing The Nozzle Check Pattern
■ Printing the Nozzle Check Pattern from the Printer Drivers Windows With the printer on, load a sheet of plain letter-size paper in the printer. Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Maintenance tab, then click the Nozzle Check icon.
Page 73 Macintosh With the printer on, load a sheet of plain letter-size paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu. Click Utilities to open the Printer Utilities dialog box.
Page 74 ■ Printing the Nozzle Check Pattern through the Printer With the printer on, load a sheet of plain letter-size paper in the printer. Press and hold the RESUME/CANCEL button until the POWER lamp ﬂashes twice. ➡ Examining the Nozzle Check Pattern...
Page 75 ■ Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharging properly. Examine the nozzle check pattern output by the printer. Routine Maintenance Lines missing here indicate the printhead requires cleaning. Unevenness in these patterns indicates the printhead requires alignment.
Page 76: Printhead Cleaning
Printhead Cleaning Clean the printhead if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. ➤ Note Cleaning the printhead consumes ink, so perform printhead cleaning only when necessary.
Page 77 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu. Click Utilities to open the Printer Utility dialog box. Select Cleaning from the drop-down menu, then click the Cleaning icon. All nozzles...
Page 78 ■ Cleaning the Printhead from the Printer This operation cleans all nozzles, both black and color. Because this method also resets the printer, any print data stored in the printer is lost. Ensure that the printer is on. Press and hold the RESUME/CANCEL button until the POWER lamp ﬂashes once.
Page 79: Printhead Deep Cleaning
Printhead Deep Cleaning If print quality does not improve by standard printhead cleaning, try deep cleaning, which is a more powerful process. Perform printhead deep cleaning from the printer driver. ➤ Note Printhead deep cleaning consumes ink, so perform this procedure only when necessary.
Page 80 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu. Click Utilities to open the Printer Utility dialog box. Select Cleaning from the drop-down menu, then click the Deep Cleaning icon.
Page 81: Enabling Low Ink Warning
Enabling Low Ink Warning When enabled, the low ink warning notiﬁes you during printing if ink runs low. This feature can be enabled or disabled from the printer driver. ■ How Low Ink Warning Works Enable the low ink warning when installing a new ink tank.
Page 82 ■ Low Ink Warning Display The '!' indicates that the ink is running low. The color ink tank is running low. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) Routine Maintenance The color ink tank is running low. Enabling Low Ink Warning...
Page 83 Macintosh ➤ Note When background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ How to Display Accurate Low Ink Warning • Reset the ink counter every time you install a new ink tank. The ink counter is only accurate when synchronized with the actual ink level.
Page 84 • Enabling Low Ink Warning Windows Ensure that the printer is on, then open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Maintenance tab, then click the Low Ink Warning Setting icon.
Page 85 Note Do not reset the ink counter for an ink tank that is already in use. Windows Ensure that the printer is on and open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Maintenance tab, then click the Ink Counter Reset icon.
Page 86 Click Utilities to open the Printer Utility dialog box. Select Remaining ink level setting from the drop-down menu, then click Ink Counter Reset. Select the ink tank just installed (black or color) and click Execute. Routine Maintenance Enabling Low Ink Warning...
Page 87: Transporting The Printer
Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material and place it inside a sturdy box. Turn the printer off.
Page 88 Remove the paper rest and the paper output tray. Disconnect the printer cable from the computer and from the printer, then disconnect the power cord from the printer. Routine Maintenance Transporting the Printer...
Page 89 Routine Maintenance Secure the printer with adhesive tape as shown, then pack it in a plastic bag. Transporting the Printer...
Page 90 Routine Maintenance Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile" if using a transport company. Transporting the Printer...
Page 91: Printing Media
Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301N/GP-301 • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo Paper Pro PR-101 • Photo Paper Pro PC-101S • Transparencies CF-102 •...
Page 92: Compatible Media Types
• Others: Envelopes (US Com. #10 and European DL) Important ➤ Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper •...
Page 93 ■ Weight 17 to 28 lb. Do not use paper heavier than this as it could jam in the printer. ■ Types The following types of media can be used. For more information about the media and the printing methods, refer to the speciﬁc sections.
Page 94: Envelopes
Envelopes Use US Com. #10 or European DL size envelopes. ■ Preparation for Printing Press down on all four corners and edges of the envelopes to ﬂatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
Page 95 * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely ﬂat and the edges are not aligned. Ensure that no curl or puff exceeds 0.1 in.
Page 96 If the envelopes still do not feed properly even after removing curl, clean the paper feed roller. Ensure that the printer is on, and that no paper is loaded in the printer. Press and hold the RESUME/CANCEL button, then release as the POWER lamp flashes three times.
Page 97: Printer Driver Settings
Press and hold the RESUME/CANCEL button, then release as the POWER lamp flashes three times to feed the sheet. Repeat this three times. If the printer still does not feed the envelopes through even after cleaning, repeat Step 4 again. ■ Printer Driver Settings •...
Page 98: High Resolution Paper Hr-101N
High Resolution Paper HR-101N This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. ■ Loading • Load the paper with the whiter side facing up. •...
Page 99 ■ Printer Driver Settings • Media Type: High Resolution Paper • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output Do not allow more than 50 sheets to stack in the paper output tray. If the output paper is curled, it may prevent the next sheet from being ejected.
Page 100: Glossy Photo Paper Gp-301N/Gp-301
Glossy Photo Paper GP-301N/GP-301 This media is thicker than High Resolution Paper, with a glossy printing surface to produce printouts close to photograph quality. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. •...
Page 101 ■ Printer Driver Settings • Media Type: Glossy Photo Paper • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Do not stack more than 10 sheets in the paper output tray.
Page 102: High Gloss Photo Film Hg-201
High Gloss Photo Film HG-201 This ﬁlm has an extremely glossy surface, ideal for printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the ﬁlm with the cut corner at the upper right. •...
Page 103 ■ Printer Driver Settings • Media Type: High Gloss Photo Film • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed.
Page 104: Glossy Photo Cards Fm-101
Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of FM-101, make the images slightly larger than the area indicated by the perforations.
Page 105 • Media Type: Glossy Photo Cards • Page Size: Canon 4 x 6 in. ■ Handling of Printed Output • Do not allow more than 20 sheets to stack in the paper output tray. • Do not touch the printed surface until the ink dries (approx. two minutes).
Page 106: Photo Paper Pro Pr-101
Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs. ■ Loading • Load only one sheet at a time. • Load the paper with the glossier side facing up. •...
Page 107 ■ Printer Driver Settings • MediaType: Photo Paper Pro • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 30 minutes). Colors in dark images may appear indistinct at ﬁrst, but become clearer after about 30 minutes.
Page 108: Photo Paper Pro Pc-101S
Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of PC-101S, make the images slightly larger than the area indicated by the perforations.
Page 109 ■ Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Select Custom Size and enter 4.67 x 8.5 in. ■ Applications Settings Enter 4.31 x 6.31 in. for Image Size. For details on how to specify the image size, refer to the application’s user manual. You may not be able to specify the size of the image correctly in some applications.
Page 110: Transparencies Cf-102
Transparencies CF-102 This ﬁlm is ideal for printing presentation material for use with overhead projectors. ■ Loading • Place one sheet of plain letter paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. •...
Page 111 • Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. ■ Printer Driver Settings • Media Type: Transparency • Page Size: Ensure that the setting matches the size set in the application.
Page 112: T-Shirt Transfers Tr-201
T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backward (mirror image) when Media Type is set to T-Shirt Transfer in the printer driver. ■ Loading • Load only one sheet at a time.
Page 113 ■ Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.
Page 114: Banner Paper
Banner Paper This is long paper that consists of consecutive sheets of letter-size paper, ideal for printing long posters or banners (up to six sheets long). ■ Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
Page 115 Printing Media Place the printer where the printed banner output can hang over the edge of the table. Ensure that the ink does not stain the table or ﬂoor. Banner Paper...
Page 116 ■ Printer Driver Settings • Media Type: Plain Paper • Page Size: Letter • Printing Type: Banner Printing On a Macintosh, before creating the document, select Banner Printing in the Page Setup dialog box. • Copies: Must be set to 1 to print correctly.
Page 117: Troubleshooting
• Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange •...
Page 118: Cannot Install The Printer Driver
■ Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the printed Quick Start Guide . If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it. ➡...
Page 119 ■ If the Installer for the printer driver does not start automatically when you insert the Setup Software & User’s Guide CD-ROM , open the My Computer window, then double-click the CD-ROM icon. ➤ Note If you choose to install from the Run command, specify the CD-ROM drive letter and the installation file name ("msetup.exe").
Page 120: Print Quality Is Poor Or Contains Errors
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colors are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots •...
Page 121: Cannot Print To End Of Job
First, check the Page Size setting in the application. Next, check the Page Size setting in the Printer Properties dialog box for Windows, or the Page Setup dialog box for Macintosh. ■ Check the amount of the free space on the hard disk.
Page 122: Colors Are Unclear
Colors are Unclear ■ Conﬁrm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab.
Page 123: Meaningless Characters Or Symbols Are Printed
Meaningless Characters or Symbols are Printed ■ If the problem only occurs when printing a speciﬁc document, try editing the document, then printing it. If this does not resolve the problem, there may be a problem with your application program. Troubleshooting Print Quality is Poor or Contains Errors...
Page 124: Printing Is Blurred/Colors Are Wrong
Printing is Blurred/Colors are Wrong ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning If the problem is not resolved after cleaning the printhead several times, replace either of the ink tanks.
Page 125: Straight Lines Are Misaligned
Straight Lines are Misaligned ■ Align the printhead. Windows Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Maintenance tab. Click Printhead Alignment. Follow the instructions on the screen. Troubleshooting Print Quality is Poor or Contains Errors...
Page 126 Macintosh Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu. Click Utilities. Select Test Print from the drop-down menu, then click Printhead Alignment. Follow the instructions on the screen. ➤...
Page 127 ■ In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Main tab, then click High for the Print Quality setting. Macintosh Open the Print dialog box.
Page 128: Printed Paper Curls Or Ink Blots
■ Use high resolution paper or photo paper to print images that require a lot of ink, such as pictures with intense colors, or photographs. ■ Reduce the Intensity setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
Page 129 Macintosh Open the Print dialog box. The Print dialog box can normally be opened by selecting Print from the File menu. For Print Mode, select Manual, then click Details. Click the Color icon, then drag the Intensity slider to set the intensity. Troubleshooting Print Quality is Poor or Contains Errors...
Page 130: Back Of Paper Is Smudged
Back of Paper is Smudged ■ If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or enable Pause Page to pause after each sheet has printed.
Page 131 Select Custom Settings from the drop-down menu. Select Pause between pages, then click Send. ■ You may need to clean some of the printer’s internal parts. To clean the inside of the printer, follow the procedure below. Load several sheets of letter-size plain paper into the printer’s paper feeder.
Page 132: Printed Surface Is Scratched
A message will display saying that the position of the lever is incorrect. Ignore the message and continue printing. ■ Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, especially on plain paper, the paper may absorb too much ink and become wavy.
Page 133 Windows Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Main tab, then select Manual for Color Adjustment, then click Set. Drag the Intensity slider to adjust the intensity. Macintosh Open the Print dialog box.
Page 134 White Streaks ■ Print the nozzle check pattern to check the ink output. If a speciﬁc color does not print in the nozzle check pattern, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning The problem can also be resolved by aligning the printhead. For details on printhead alignment, refer to "Straight Lines are Misaligned".
Page 135: Colors Are Uneven Or Streaked
Colors are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Main tab, then click High for the Print Quality setting.
Page 136 ■ Set the halftoning method to Diffusion in the printer driver settings. Windows Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Main tab, select Custom for the Print Quality setting, then click Set.
Page 137: Printer Does Not Start Or Stops During Print Jobs
Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Printhead Holder Does Not Move Printer Does Not Start or Stops During Print Jobs...
Page 138: Printing Does Not Start
Printing Does Not Start ■ Ensure that the printer is turned on. If the POWER lamp is off, press the POWER button. If the POWER lamp is ﬂashing green, the printer is initializing. Wait until the POWER lamp stops ﬂashing. ➤...
Page 139 ■ Ensure that the correct printer driver is selected. In Windows, ensure that Canon S300 is selected in the Print dialog box. In Macintosh, ensure that S300 is selected in the Chooser. ➤ Note In Windows, you can set the Canon S300 as the default printer.
Page 140: Printing Stops Before It Is Completed
In either case, wait until the processing is complete. ■ Halt the print job and turn the printer off for at least 15 minutes to cool the printhead. The printhead can overheat when continuously printing for a long time. To protect the printhead, the printer will sometimes pause automatically at a line break before resuming.
Page 141: Printer Moves But Does Not Print
If the problem is not resolved by cleaning the printhead several times, replace either of the ink tanks. If print quality still remains poor, the printhead may be worn out. Contact the Customer Care Center. Printer Does Not Start or Stops During Print Jobs Troubleshooting...
Page 142 The printhead holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is ﬂashing green, the printer is initializing. When the POWER lamp stops ﬂashing, open the front cover again.
Page 143: Paper Does Not Feed Properly Or Paper Jams
Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Envelopes or Postcards Do Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams Troubleshooting...
Page 144: Paper Does Not Feed Properly
■ When printing envelopes, refer to "Envelopes" in the envelopes before printing. Once you have prepared the envelopes, load them in the printer in portrait orientation. If the envelopes are placed in landscape orientation, they may not feed properly. ■ When using transparencies, load one sheet of plain paper in the printer ﬁrst, then place the transparencies on top of it.
Page 145 ﬂashes three times. The sheet will feed through. Repeat this three times. If the printer still does not feed the envelopes or the postcards through after the cleaning, repeat these procedures again. Paper Does Not Feed Properly or Paper Jams...
Page 146: Paper Jams
If the paper tears and a piece remains inside the printer, open the front cover and remove it. If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically.
Page 147: The Power Lamp Flashes Orange
If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL button. ■ Three orange ﬂashes: Paper jam If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button. ➡...
Page 148 Customer Care Center to have the waste ink tank replaced. ➤ Note Canon recommends that you call the Customer Care Center for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will be no longer possible. Troubleshooting...
Page 149 An error has occurred that may require you to contact the Customer Care Center. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact the Customer Care Center.
Page 150: An Error Message Is Displayed On The Screen
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault Windows • Other Error Messages Windows • Other Error Messages Macintosh An Error Message is Displayed on the Screen...
Page 151: Error Writing To Usbxxx
Also there could be a problem with the cable(s). Replace the cable(s) and try printing again. ■ If spooling is enabled, disable it to send the print data directly to the printer, then try printing again. Open the Printer Properties dialog box from the Start menu.
Page 152 Right-click My Computer and select Properties. Click the Device Manager tab, double-click Universal Serial Bus Controller, then double-click Canon S300. In Windows 2000 or Windows XP, click Device Manager, click Universal Serial Bus controller on the Hardware tab, then double-click USB Printing Support.
Page 153 Click the Details tab (or Ports tab), then select USBPRNnn (Canon S300) or USBnnn (Canon S300) ("n" represents a number) from the Print to the following port drop-down list. ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it.
Page 154: Application Error Or General Protection Fault
Application Error or General Protection Fault ■ Ensure that the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
Page 155 If this resolves the problem, there may have been a problem in the original document. If the same problem occurs with the edited document, contact the manufacturer of your application. ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. ➡...
Page 156: Other Error Messages
Other Error Messages ■ If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on the screen.
Page 157 Could not spool successfully due to insufﬁcient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Background printing failed (Windows 98/Windows Me only) Restart Windows and try printing again.
Page 158 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Error No.: X300 Ensure that the power is on, and that the printer and the computer are securely connected.
Page 159: Low Ink Warning Displays Ink Tank With
Low Ink Warning Displays Ink Tank with '?' The ink level of an ink tank displayed with a '?' is not synchronized with its ink counter. The color ink level may not be indicated correctly. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) Low Ink Warning Displays Ink Tank with '?' Troubleshooting The color ink level...
Page 160 BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ Reset the ink counter from the printer driver when you replace the ink tank. ➡ Resetting Ink Counter ■ Turn the low ink warning off until you replace the ink tank to stop the warning message.
Page 161 Macintosh Ensure that the printer is on and open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu. Click the Utilities icon to open the Printer Utilities dialog box.
Page 162: Problems Unique To Windows
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 98/Windows Me only) Troubleshooting Windows Problems Unique to Windows...
Page 163: The Bj Status Monitor Is Not Displayed
The BJ Status Monitor is Not Displayed ■ Ensure that "Enable bi-directional support for this printer" is selected. Open the Printer Properties dialog box from the Start menu. ➡ Opening the Printer Properties dialog box directly from the Start menu Click the Details tab, click Spool Settings and select Enable bi- directional support for this printer.
Page 164 ﬁles, or disable background printing. ■ Ensure that background printing is enabled. Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Page Setup tab, then Printer control, then Background Printing. Troubleshooting Problems Unique to Windows...
Page 165: Problems Unique To The Macintosh
Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
Page 166 If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As the S300 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Page 167: Cannot Print In Background
Cannot Print in Background ■ Ensure that background printing is enabled. In the Apple menu, select Chooser. Set Backgrounding to On. ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary ﬁles, or disable background printing.
Page 168: Speciﬁcations
Speciﬁcations Printing method: Bubble Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (vertical) dpi max. Print speed (printing with Canon standard pattern): Black printing Color printing Print direction: Bi-directional Print width: 8.0 in. max. Resident print control mode: Canon extended mode...
Page 169 Receive buffer: 56 KB Interface: USB 1.10-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 6.4 ft. Connectors: USB standard Series B pluggable Acoustic noise level: Approx.
Page 170 Power consumption: Standby: Approx. 2 W Printing: Approx. 30 W Dimensions (without a paper rest and paper output tray): 15.7 (W) × 9.8 (D) × 7.3 (H) in. Weight: Approx. 7.5 lb. Speciﬁcations...
Page 171 ■ Feed method: Continuous feed through auto sheet feeder For plain paper, envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Transparencies, T-shirt Transfers, Banner Paper ■ Sheet feeder capacity: Plain paper (17 lb.) High Resolution Paper Envelopes Glossy Photo Paper...
Page 172 Letter, legal, A4, A5, B5, US Com.#10, European DL Custom size: width: 3.54 to 8.5 in. height: 4.72 to 23.0 in. Weight: 17 to 28 lb. Canon Special media: High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro...
Page 173 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows 98/Windows Me Canon extended mode: Raster image format Canon extended mode: 300, 600, 1200, 2400 dpi 320 nozzles (600 dpi) approx. 300 , approx. 580 approx.
Page 174 ■ Printer driver operating environment: IBM PC/AT-compatible computer running on Windows 98, Windows Me, Windows 2000, Windows XP or Macintosh computers with USB interface running on Mac OS 8.6 - Mac OS 9.X ■ Hard disk space: Approx. 15 MB to install on Windows 98 and Windows Me, 30 MB on Mac OS, or approx.
Page 175 To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
Page 176 A4, B5, A5 Size 0.12 in 0.2 in 0.13 in Printable Area (width × 11.4 in. (203.2 × 9.8 in. (175.2 × 7.9 in. (141.2 1.1 in Recommended printing area Printable area 1.04 in 0.13 in Speciﬁcations height) × 289.0 mm) ×...
Page 177 Letter, legal Size Letter Legal 0.12 in 0.2 in 0.25 in Printable Area (width × 10.7 in. × 13.7 in. 1.1 in Recommended printing area Printable area 1.04 in 0.25 in Speciﬁcations height)
Page 178 Speciﬁcations Glossy Photo Cards Size Printable Area (width height) × Glossy Photo Card 6.3 in. 1.1 in Recommended printing area (Printable area is the same.) 1.02 in 0.2 in 0.16 in...
Page 179 Speciﬁcations Photo Paper Pro (PC-101S) Size Printable Area (width height) × Photo Paper Pro PC-101S 6.3 in. ➤ Note The printing area of Photo Paper Pro PR-101 is identical to that of A4 size paper. For details, refer to "A4, B5, A5".
Page 180 Envelopes Size US Com. #10 European DL 0.13 in 0.13 in 0.12 in Printable Area (width × 3.9 in. × 4.1 in. (190.5 Printable area 1.04 in Speciﬁcations height) × 103.2 mm)
Page 181 Banner Paper Size Banner Paper 1.1 in 0.12 in 0.13 in Min. 2 sheets 0.13 in Recommended printing area Printable area Printable Area (width × Letter: 8.0 65.7 in. Max. 6 sheets Speciﬁcations height) 0.2 in...
Page 182: Index
Index Application Error ............154 Background printing (Macintosh) .
Page 183 Deep Cleaning ............33, 79 Duplex Printing .
Page 184 Nozzle Check Pattern ........... . . 75 Opening the Printer Properties Dialog Box (Windows) ......20 [Page Setup] Dialog Box (Macintosh) .
Page 185 Printer Properties Dialog Box (Windows) ....... . . 20, 22...
Page 186 Uninstalling Printer Drivers (Macintosh) ........

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