Canon Oce PlotWave 300 Administration Manual page 181

Error message attach‐
ed to the red cross
List certificates: Chain
status not trusted
Revocation status :
Server is off line
Invalid PIN
Possible cause(s)
At least one root or intermedi-
ate certificate is missing or in
error (in the system configura-
tion).
The revocation server is re-
quired but cannot be reached.
Invalid PIN
Chapter 4 - Security on Océ PlotWave 345/365 and Océ PlotWave 450/550
Troubleshooting of authentication by smart card
Actions
Create all the necessary (root and in-
termediate) certificate(s) in Océ Ex-
press WebTools. Go to the 'Security' -
'Trusted certificates' page to create
them.
If the intermediate or root certificates
cannot be easily retrieved, you can :
1. Identify all of them with the vali-
dation tool report:
They are identified with lines :
- Certificate [0,1]: XXXXXXXXX
- Type : [Intermediate] or [ROOT]
- Certificate [0,2]: XXXXXXXXX
- Type : [Intermediate] or [ROOT]
- ...
2. Check whether you find those cer-
tificates XXXXXXXXX in your
browser, then export each certifi-
cate in your browser
3. Configure in Océ Express WebT-
ools the trusted certificates you
just exported (see section 'Config-
ure the smart card settings' in top-
ic 'Configure the Smart card au-
thentication').
- Check that the URL of the revocation
server is present on the smart card or
declared in Express WebTools.
- Deactivate the check for certificate
revocation (not recommended if a cer-
tificate revocation is required).
Type in the correct PIN.
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