Initial Actions / System Checks - Xerox 8830 Service Manual

1. Ask the operator to describe the problem.
2. Ask the operator to halt all print jobs and stop controller.
3. Check the log book.
4. Check the Recent Fault Log for trends:
a. With a Controller - Print out the configuration sheet through the Utilities Menu. The last 25 faults are listed on the upper-right side of the sheet.
b. Without a Controller - Enter [0391], The display will scroll through the error codes two at a time.
5. Analyze the frequency of the fault codes and refer to the Status Code Entry Chart to troubleshoot the problem:
a. C or E codes should occur no more frequently than once per 1000 linear feet.
b. All Cutter faults should occur no more frequently than once per 10,000 linear feet.
Note: E4-09, Cx-04, and Cx-05 are out-of-media codes and will occur once per 500 linear feet Also, 001 and 002 codes are power on/off. Question the
operator if the faults are excessive.
6. Record the readings from the media length counter.
7. Attempt to duplicate the problem.

Initial Actions / System Checks

Initial Actions / System Checks
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