Ttp40: Servc Ph Line Appears On The Keypad - Bosch D9412GV2 Troubleshooting Manual

.
A
1. Obtain the user number and passcode from a user who
is not sending opening and closing reports.
2. Using RPS or your D5200 Programmer, select
RADXUSR1 Passcode Worksheet.
3. Locate the user number and verify the passcode.
4. Record the Area Authority numbers (1 to 15) for Areas
1 through 8.
5. Using RPS or your D5200 Programmer, select
GV2MAIN User Interface Authority Levels
Area O/C.
6. In Area O/C, check that each Authority Level number
recorded in Step 4 has a corresponding "E" for
enabled.
Is each Authority Level enabled?
Enter "E" for each Authority Level the customer
intends the user to have.
The output mode of the receiver does not allow showing the
reports by area. Inform the central station of the problem.
If the D6500 or D6600 Receiver is set in the 6500
output mode, area information is not provided with
opening and closing reports. The SIA output mode
does provide area information with opening and closing
reports.
Table 49: Settings for Opening and Closing
(O/C) Reports
Parameters
Area→Area ON
Open/Close→Acct O/C
Open/Close→Area O/C
Open/Close→Restricted
Bosch Security Systems, Inc. | 11/05 | F01U011024B
D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0 Troubleshooting
Type of O/C Report
By Area By Account
Y Y
N Y
Y N
N N
TTP40: SERVC PH LINE Appears on the
Keypad
Initial Actions
Refer to TTP32 Silencing Alarms or Troubles, and Clearing
Keypad Memory on page 70
and to clear keypad memory.
Procedure
Does the system have a D928 Dual Phone Line Switcher
installed?
Measure the TIP and RING voltage:
1. Place the phone in an off-hook condition.
2. Set your digital multimeter to DC volts.
3. Connect the red lead to TIP and the black lead to
RING. Refer to Figure 51
4. Record the measured voltage.
Then measure the phone line current:
1. Disconnect the phone wire connected to Terminal
4 on the RJ31X. Refer to
2. Set your digital multimeter to read current (mA).
3. Connect the red lead to the disconnected phone
wire, and the black lead to Terminal 4 on the
RJ31X.
4. Put the phone in an off-hook condition.
5. Record the measured current.
Refer to Figure 54 on page 93. Do your voltage and
current readings fall within the shaded area of
Figure 54?
Replace the control panel.
The voltage and current provided by the telephone line
does not meet the control panel's specifications.
Contact the telephone company and have them adjust
the telephone line's voltage and current.
Check the connection of the D928 Dual Phone Line
Switcher to the RJ31X and to the control panel. Refer to
Figure 52 and Figure 53 on page 92.
Is the D928 wired to the RJ31X and to the control panel
correctly?
Fix the wiring.
Using RPS or your D5200 Programmer, select
GV2Main Panel Wide Parameters Phone
Parameters Two Phone Lines.
Is the Two Phone Lines parameter set to Yes?
A B
to silence alarms or troubles,
on page 92.
Figure 52 on page 92.
91