Keypad Symptoms; Ttp28: Keypad Sounds Trouble Tone Even Though There Are No Troubles Shown; Ttp29: Keypad Shows Call For Service - Bosch D9412GV2 Troubleshooting Manual

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3.3

Keypad Symptoms

For a listing and description of keypad messages, refer to Section
Table 39: Keypad Symptoms
Symptom
Keypad sounds trouble tone even
though there are no troubles shown.
Keypad shows CALL FOR SERVICE.
Keypad shows SERVICE KEYPAD.
SDI Fail 1 to 8
Silencing Alarms or Troubles, and
Clearing Keypad Memory
Keypad shows SERVICE ZONEX.
TTP28: Keypad Sounds Trouble Tone Even
Though There Are No Troubles
Shown
Procedure
1. At the keypad, press [9][9][ENT].
2. If necessary, enter the passcode and press [ENT].
3. Select View Log?.
4. At the Start Date? prompt, press [ENT]. The last event
appears.
5. Press [PREV] to scroll backwards through the log.
Do any extra points appear in the log?
The trouble tone at the keypad is caused by a point
that has BUZZ ON FAULT enabled in the point index.
1. To determine which point is causing the trouble
tone, view the faulted points by pressing the
[NEXT] and [PREV] keys. For more information,
refer to TTP32 Silencing Alarms or Troubles,
and Clearing Keypad Memory
2. Using either RPS or the D5200 Programmer,
select RADXPNTS → POINT ASSIGNMENTS.
3. For the points that were faulted, record the point
indexes assigned to those points.
4. For the recorded point indexes, set BUZZ ON
FAULT to 0.
Refer to TTP21 Extra Points on the System
Bosch Security Systems, Inc. | 11/05 | F01U011024B
D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0 Troubleshooting
Corrective Action
Refer to TTP28 Keypad Sounds Trouble Tone Even Though There Are No Troubles
Shown on page 67.
Refer to TTP29 Keypad Shows CALL FOR SERVICE (D1255) or RETRIEVING
PANEL INFORMATION (D1260)
Refer to TTP30 Keypad Shows SERVICE KEYPAD
This error message appears at the central station. The keypad at the site shows
SERVICE KEYPAD.
Refer to TTP30 Keypad Shows SERVICE KEYPAD
Refer to TTP32 Silencing Alarms or Troubles, and Clearing Keypad Memory
page 70.
Refer to TTP22 Keypad Shows SERVICE ZONEX

TTP29: Keypad Shows CALL FOR SERVICE

Initial Actions
•
The D1260 keypad shows the CALL FOR
SERVICE message if its tamper switch is not fully
closed. If you are troubleshooting this symptom on
a D1260 keypad, check its tamper switch.
•
The D1255 keypad shows the CALL FOR
SERVICE message if GV2MAIN → COMMAND
CENTERS → COMMAND CENTER
ASSIGNMENTS → ENHANCED COMMAND
on page 70. CENTER is set to YES.
•
The D1260 keypad shows the Retrieving Panel
Information Please Wait... message if GV2MAIN →
COMMAND CENTERS → COMMAND
CENTER ASSIGNMENTS → ENHANCED
COMMAND CENTER is set to NO.
Procedure
on page 60.
Are other keypads on the system working?
A
4.2 Keypad Messages
on page 67.
on page 69.
on page 69.
on page 62.
(D1255) or RETRIEVING PANEL
INFORMATION (D1260)
The keypad generates the CALL FOR
SERVICE message when it does not
receive data from the control panel. This
message can be caused by either a wiring
or control panel programming problem.
If a keypad shows SERVICE KEYPAD, it is a working
keypad.
B
on page 123.
on
67