Ttp30: Keypad Shows Service Keypad - Bosch D9412GV2 Troubleshooting Manual

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Table 41: Scope Settings
Scope Settings Description
Panel Wide A panel-wide keypad can view
information and perform Arming and
Disarming functions for all areas in the
control panel. A panel-wide keypad can
cross account boundaries. This setting
is normally used with a master area.
Account An Account keypad can view
information and perform Arming and
Disarming functions for all areas with
the same A# Acct Number, as
configured in Area Parameters. This
setting is normally used for an
associate area.
Area An Area keypad is restricted to viewing
information and to Arming/Disarming
functions for the area to which it is
assigned.
Custom A Custom keypad is restricted to
viewing information and to
Arming/Disarming functions for the
areas to which it is assigned.
Bosch Security Systems, Inc. | 11/05 | F01U011024B
D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0 Troubleshooting

TTP30: Keypad Shows SERVICE KEYPAD

The control panel generates the SERVICE
KEYPAD message that is shown on the
system's working keypads. This message
does not show on faulty keypads. The
control panel generates this message
when it cannot communicate with a
supervised keypad.
Procedure
Is more than one keypad installed at the site?
There is an extra keypad address programmed into
the control panel with supervision enabled. There is
no keypad installed at the site with this DIP switch
address. Turning the extra keypad address off in
control panel programming fixes this problem. Perform
this procedure to turn off the extra keypad address:
1. Remove the keypad cover.
2. Determine the keypad's address by comparing
the DIP switches to
3.
select GV2MAIN → COMMAND CENTERS →
COMMAND CENTER ASSIGNMENTS.
4. At the Scope prompt for all unused keypad
addresses, ensure that the prompt shows NO
KEYPAD.
Do one or more keypads show CALL FOR SERVICE?
The control panel's command center programming
does not match the addresses of the physically
installed keypads.
Record the DIP switch address of each keypad (refer
to Table 40
D5200 Programmer, select GV2MAIN → COMMAND
CENTERS → COMMAND CENTER ASSIGNMENTS.
Use the Scope prompt to determine which keypad
addresses are enabled.
-
-
The keypads that show CALL FOR SERVICE are not
communicating with the control panel. Refer to
Keypad Shows CALL FOR SERVICE (D1255) or
RETRIEVING PANEL INFORMATION (D1260)
67.
Table 40
Using either RPS or the D5200 Programmer,
on page 68). Using either RPS or the
A disabled keypad has its Scope set to NO
KEYPAD in control panel programming.
If there is an extra keypad programmed into the
control panel with supervision enabled, you must
set the extra keypad's Scope prompt to NO
KEYPAD.
If the keypads' physical DIP switch addresses do
not match the control panel's command center
programming, change the keypads' DIP switches
to match the control panel's programming.
on page 68.
TTP29
on page
69