Document Jam - Brother DCPJ525W Service Manual

4.6.3 Document jam

Document jam in the ADF cover (Error code A2, A3, EA)
User Check
- Check if paper particles such as broken document are jammed around the document slot.
Step
1 Foreign materials around and
inside the ADF cover
2 Document scanning position
sensor harness connection failure
3 Document scanning position
sensor defective
4 ADF motor defective
5 Main PCB defective
Document jam inside the ADF and in document ejection area (Error code A2,
A3, EA)
User Check
- Check whether the document scanned is 148 mm or shorter in length.
Step
1 Foreign materials inside the ADF.
2 Document scanning position
actuator caught on the
surrounding parts
3 Document pressure bar out of
place
4 Document feed roller ASSY
defective
5 ADF drive gears broken
6 Main PCB defective
Cause
Remove foreign materials.
Check the connection and reconnect the harness.
Replace the document scanning position sensor PCB
ASSY.
Replace the ADF motor.
Replace the main PCB ASSY.
Cause
Remove foreign materials.
Check and reposition the document scanning
position actuator.
Set the document pressure bar into place.
Replace the document feed roller ASSY .
Replace the ADF drive unit.
Replace the main PCB ASSY.
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Solution
Solution
Confidential