Ifax Troubleshooting - Ricoh D129 Service Manual

3.2 IFAX TROUBLESHOOTING

Use the following procedures to determine whether the machine or another part of the network is
causing the problem.
Communication
Route
General LAN 1. Connection with
the LAN
2. LAN activity
Between IFAX and 1. Network settings
PC on the PC
2. Check that PC
can connect with the
machine
3. LAN settings in
the machine
SM
Item

Check that the LAN cable is connected
to the machine.

Check that the LEDs on the hub are lit.
Check that other devices connected to the
LAN can communicate through the LAN.

Check the network settings on the PC.
[Is the IP address registered in the TCP/IP
properties in the network setup correct?
Check the IP address with the
administrator of the network.]

Use the "ping" command on the PC to
contact the machine.
[At the MS-DOS prompt, type ping then the
IP address of the machine, then press
Enter.]

Check the LAN parameters

Check if there is an IP address conflict
with other PCs.
[Use the "Network" function in the User
Tools.
If there is an IP address conflict, inform the
administrator.]
41
IFAX Troubleshooting
Action [Remarks]
D629