Creating A New Call Decline Reason; Managing Call Decline Reasons - Avaya 1230 Software User's Manual

Creating a new Call Decline Reason

When you receive a call, you can create an new Call Decline Reason that will be sent to the
caller and saved for future use.
To create a New Decline Reason during an incoming call:

Managing Call Decline Reasons

You can add Call Decline Reasons that you can access when you want to decline an incoming
call. Also, you can edit and delete Call Decline Reasons from the list of Call Decline Reasons
you create.
Avaya 1230 IP Deskphone with SIP Software User Guide
Decline
New
abc
Send
Back
1. Press the Decline context-sensitive soft key to
decline an incoming call.
2. Press the New context-sensitive soft key to create
a new custom decline reason.
3. Press the abc/123 context-sensitive soft key to
toggle between alphabetic and numeric characters.
4. Use the Dialpad to enter a new Call Decline
Reason.
5. Choose one of the following:
• Press the Send context-sensitive soft key to send
the new custom decline reason to the caller.
Note:
The IP Deskphone adds the new reason to the
list of Decline Call Reasons for future use.
• Press the Back context-sensitive soft key to return
to the initial Decline Call screen.
Managing Call Decline Reasons
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