Using 3-Way Calling - Avaya 1230 Software User's Manual

While on an active call
To release a call on hold:
You must make a held call the active call before you can release it.

Using 3-way calling

When you have more than one call and you want to join the incoming calls into one call, you
can use 3-way calling or create a conference call.
Note:
Your system administrator or service provider must enable 3-way calling and conference
calls for your IP Deskphone. Contact your service provider or system administrator to
determine if this feature is available.
The 3-way Call feature joins two calls on your IP Deskphone into one 3-way call. You and the
other two callers can speak together. When you join more than two calls into one call, you must
use the conference call feature. Your IP Deskphone manages the 3-way call, and the server
manages a conference call. For more information, see
page 133.
To activate the 3-way Call feature:
132 Avaya 1230 IP Deskphone with SIP Software User Guide
1. Press the Up/Down navigation key to highlight a call
on hold.
2. Press the Actvat soft key to make the highlighted call
on hold the active call. This removes the call from on
hold and automatically places the previous call on
hold.
3. Press the RlsCall soft key to release or hang up the
highlighted call.
Join Press the Join context-sensitive soft key with either
call, and then select 3-way Call from the menu.
The IP Deskphone joins the two calls and creates a new
call that appears on the LCD screen as
Call]
Comments? infodev@avaya.com
Configuring a conference call
. The following figure is an example of the IP
on
[3-way
November 2013