Chapter 13: While On An Active Call; Making A New Call; Initiating A Call Using The Active Call Context-Sensitive Soft Key Menu - Avaya 1230 Software User's Manual

Chapter 13: While on an active call

You can use the following features during an active call:
•

Making a new call

• Placing a call on Hold
• Using 3-way calling
• Transferring a call
• Using Park Call on page 140
You can use the Action context-sensitive soft key to perform the following actions with an active call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP address.
4. Park Call—to park a call on the call server or to a specific user. You can access the call from
any IP Deskphone and to keep your phone line clear. (Not available for all service providers.)
Making a new call
You can initiate a new call during a current call. If you do not place the current call on hold first,
the IP Deskphone automatically places the current call on hold when you initiate a new call.
You can initiate a new call by using any of the following methods:
•

Initiating a call using the active call context-sensitive soft key menu

• Initiating a call from the Address Book
• Initiating a call from the Call Inbox
Initiating a call using the active call context-sensitive soft key menu
You can initiate a call using the active call context-sensitive soft key menu.
To initiate a call using the active call context-sensitive soft key menu:
Avaya 1230 IP Deskphone with SIP Software User Guide
on page 125
on page 126
on page 132
on page 137
Conf 1. Choose one of the following:
on page 92.
on page 109.
on page 125.
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