Auto-Retrieve Flag - Avaya 1230 Software User's Manual

Advanced features
Figure 50: Speed Dial List screen
The Speed Dial List screen displays all the Speed Dial List entries provisioned. The displayed
Speed Dial List items are based on the provisioned list as well as the current Idle/Mid-call state
of the IP Deskphone. After you invoke the Speed Dial List while the IP Deskphone is idle, only
Speed Dial List entries that are configured to IDLE are displayed. Similarly, only items marked
as MID CALL are displayed if the Speed Dial List is invoked while the IP Deskphone is in a
call.
The following are the soft key options available for the Speed Dial List screen:
• Dial — invokes the selected speed dial.
• Exit — screen dismisses without invoking a Speed Dial List entry.

Auto-Retrieve flag

If you enable the Auto-Retrieve behavior on a Speed Dial key or Speed Dial list entry that is
invoked, and place a call on hold to invoke the current key/entry, the IP Deskphone attempts
to un-hold the call after the key or entry call completes.
For example:
• A is talking to B when A invokes their Speed Dial List and selects an entry.
• Selection/invocation of a Speed Dial List entry places the A-B call on hold and places an
outgoing call to the URI specified in the Speed Dial List entry; for example, C.
• When the A-C call completes, and the Auto-Retrieve flag is enabled for the Speed Dial,
then the IP Deskphone attempts to take call A-B off hold. This may not always happen if
the IP Deskphone receives another call during the A-C call, or if the A-B call state is
changed while A-C is active.
The Auto-Retrieve behavior is added to regular speed dial keys instead of speed dial list
entries. To make sure that this flag is configured for programmed speed dial keys, the Enable
220 Avaya 1230 IP Deskphone with SIP Software User Guide
Comments? infodev@avaya.com
November 2013