Instant Messages; Menu Features - Avaya 1230 Software User's Manual

Joining calls into a specific conference always uses the conference server of the primary
account. Accounts which cannot access the server cannot join the conference.
After you create an ad-hoc conference, you can join additional calls into the same conference.
You cannot create more than one ad-hoc conference at a time.
Three-way calls can join any two calls, regardless of the account. The service package of the
account to which a call is associated determines which operations (for example, Call Park) are
available on that call. After you have established a 3-way call, the Join functionality becomes
unavailable until the 3-way call is terminated.
The following figure shows two examples of the 1230 IP Deskphone — with one call and
multiple calls.
Figure 38: 1230 IP Deskphone with one and multiple calls

Instant Messages

Only the primary account can send or receive instant messages. Incoming messages for
secondary accounts are rejected; they are not displayed on screen, and are not added to the
instant message logs.

Menu features

The IP Deskphone menu displays are customized to match the service package of the active
account that is accessing the menu. In most cases, menus are accessed from the Idle screen
and the primary account is active. For example, you can only use the Retrve context-sensitive
Avaya 1230 IP Deskphone with SIP Software User Guide
Instant Messages
November 2013 187