Answering A New Call - Avaya 1408 Manual

Answering Calls
Call Type
Direct Call
A call that has been routed directly to you.
Forwarded Call
A call that has been forwarded from
another user's to you.
Group Call
A call to a group of which you are a
member.
Transferred Call
A call to another user which they are now
transferring to you.
Returning Call
A call that you answered and then left
parked or on hold for too long.
Related links
Answering Calls on page 39

Answering a New Call

A slow flashing red lamp on an appearance button indicates an alerting call. This may also be
accompanied by ringing and by the message lamp flashing.
• Note: This guide assumes that auto hold is enabled (the default). The system administrator
can disable auto hold for the system, in which case calls are automatically disconnected
rather than held.
Procedure
1. If you are not already on a call, you can answer the alerting call in the following ways:
• To answer the call using the handset, lift the handset.
• To answer the call handsfree, press the
• To answer the call on a headset, press the
• Just pressing the alerting appearance key answers the call either on the speaker or
headset depending on the phone's default audio path setting. See
Audio Path
2. Once you have answered the call, you can switch between different talk modes:
• To switch to using the handset, lift the handset.
March 2023
Phone Display
Caller
For example: 0123456789 or Example.
Caller>Original Target
For example: 0123456789>Extn201 or Example>Extn201.
Caller>Group Name
For example: 0123456789>Main or Example>Main.
Caller[Transferer]
For example: 0123456789[Extn201] or Example[Extn201].
<Caller
For example: <0123456789 or <Example.
on page 146.
Using 1408/1416 Phones on IP Office
Comments on this document? infodev@avaya.com
SPEAKER key.
HEADSET key.
Default Handsfree
40