You Cannot Configure The Wireless Access Point From A Browser - NETGEAR WAC720 Reference Manual

ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
• Make sure that the SSID, network authentication, and data encryption settings of the
computer with the wireless adapter are the same as those of the wireless access point.
• Ping the IP address of the wireless access point to verify that a wireless connection exists
between the computer with the wireless adapter and the wireless access point. If the ping
fails, check the network configuration (for the wireless access point, see
IPv4 Settings on page 18).
• Ping the default gateway to verify that a path exists from the computer with the wireless
adapter to the default gateway. If the ping fails, check the network configuration or call the
Internet service provider (ISP).
You Cannot Configure the Wireless Access Point from a
Browser
Check these items:
• The wireless access point is correctly installed, it is powered on, and LAN connections
are okay. Check to see that the Active LED and LAN LED are on to verify that the
Ethernet connection is okay.
• If your computer uses a fixed (static) IP address, ensure that it is using an IP address in
the range of the wireless access point. The wireless access point's default IP address is
192.168.0.100, and its subnet mask is 255.255.255.0, with DHCP disabled. Make sure
that your network configuration settings are correct.
• If you are using the NetBIOS name of the wireless access point to connect, ensure that
your computer and the wireless access point are on the same network segment or that
your network includes a WINS server.
• If your computer is set to obtain an IP address automatically (DHCP client), restart it.
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser, clearing the cache, deleting the cookies, and launching the
browser again.
• Make sure that you are using the correct login information. The factory default login name
is admin, and the password is password. Make sure that Caps Lock is off when entering
this information.
If the wireless access point does not save changes that you made in the web management
interface, check the following:
• When entering configuration settings, be sure to click the Apply button before moving to
another page or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might occur, but the
web browser might be caching the old configuration.
Troubleshooting
98
Configure the