The Active Led Or The Lan Led Is Not Lit; The Wlan Led Does Not Light; You Cannot Access The Internet Or The Lan From A Wireless-Capable Computer - NETGEAR WAC720 Reference Manual

ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
• If you use a power cord to provide power to the wireless access point, check these items:
- Make sure that the power cord is connected to the wireless access point.
- Make sure that the power adapter is connected to a functioning power outlet. If it is in
a power strip, make sure that the power strip is turned on. If it is plugged directly into
the wall, verify that it is not a switched outlet.
- Make sure that you are using the correct NETGEAR power adapter that is supplied
with your wireless access point.

The Active LED or the LAN LED Is Not Lit

A hardware connection problem occurs. Check these items:
• Make sure that the cable connectors are securely plugged in at the wireless access point
and the network device—hub, (PoE) switches, or router.
• Make sure that the connected device is turned on.
• Make sure that the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device has Auto Uplink (MDI/MDIX) ports, you can use either a
crossover cable or a normal patch cable.

The WLAN LED Does Not Light

The wireless access point's antenna is not working. Check these items:
• If the WLAN LED remains off, either disconnect the cables to the PoE switches and then
reconnect them again, or disconnect the adapter from its power source and then plug it in
again.
• Make sure that optional external antennas are tightly connected to the wireless access
point.
Contact NETGEAR technical support if the WLAN LED remains off.
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer
A configuration problem occurred. Check these items:
• Maybe you did not restart the computer with the wireless adapter to allow TCP/IP
changes take effect. If so, restart the computer.
• The computer with the wireless adapter might not include the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
correctly for that network. In Windows, the usual setting for Network Properties is to
obtain an IP address automatically.
• The wireless access point's default values might not work with your network. Check the
wireless access point's default configuration against the configuration of other devices in
your network.
Troubleshooting
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