ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Problems With Date and Time
The Time Settings page that is accessible through the Configuration > System > Basic >
Time menu choices displays the current date and time of day. The wireless access point
uses the Network Time Protocol (NTP) to obtain the current time from a network time server
on the Internet that you specify in the Time Settings page (see
System Settings and Time Settings
with the date and time of day. Problems with the date and time function can include the
following:
•
Date and time shown is Fri Dec 31 00:00:00 1999 or a similar incorrect date and time.
Cause: The wireless access point did not yet successfully reach the network time server.
Check to see that your Internet access settings are configured correctly. If you just
completed configuring the wireless access point, wait at least 5 minutes and check the
date and time again.
•
The day is correct or one day ahead or behind, and the hours are ahead or behind.
Cause: You selected an incorrect time zone for your area. Specify the correct time zone
on the basic General system settings page (see
Settings and Time Settings
Use the Packet Capture Tool
You can capture wireless packets to analyze traffic patterns with a network traffic analyzer
tool. The captured packet flow can show if traffic is flowing correctly to its destinations or if
packets are dropped. The size of the packet flow that you can capture in a file is limited.
To capture packets:
1.
Select Monitoring > Packet Capture.
2.
Click the Start button to start capturing wireless packets leaving or entering the wireless
access point on the active operating channel.
Packets on the 2.4 GHz interface and 5 GHz interface are captured. Normal functioning
of the wireless access point is not affected during the packet capture process.
If any previously captured packets exist, you are prompted to delete them, and only then
can you capture new packets.
3.
Click the Stop button to stop capturing packets.
4.
Click the Save as button to save the pacture.pcap file on your computer or to a disk drive.
on page 16). Each entry on the Logs page is stamped
Configure Basic General System
on page 16).
Troubleshooting
101
Configure Basic General