Table Of Contents - Avaya 9500 Series User Manual

Contents
1. Introduction
1.1 9504 Telephones ..................................................................... 10
1.2 9508 Telephones ..................................................................... 11
1.3 Dialing Codes ..................................................................... 12
1.4 Feature Codes ..................................................................... 13
1.5 Status Letters ..................................................................... 14
2. Call Handling
2.1 Making Calls ..................................................................... 16
2.1.1 Making Internal Calls ............................................................................ 16
2.1.2 Setting a Callback ............................................................................ 16
2.1.3 Making External Calls ............................................................................ 17
2.1.4 Making Page or Direct Calls ............................................................................ 18
2.1.5 Redial ............................................................................ 18
2.2 Answering Calls ..................................................................... 19
2.2.1 Answer a Page Call ............................................................................ 19
2.2.2 Call Pickup ............................................................................ 20
2.3 Speed Dialing ..................................................................... 21
2.3.1 System Speed Dials ............................................................................ 21
2.3.2 Personal Speed Dials ............................................................................ 22
2.3.3 Auto Dialing ............................................................................ 23
2.4 Adjusting the Volume ..................................................................... 24
2.5 Mute ..................................................................... 24
2.6 Holding Calls ..................................................................... 25
2.7 Parking Calls ..................................................................... 25
2.8 Transferring Calls ..................................................................... 26
2.8.1 Voice Mailbox Transfer ............................................................................ 26
2.9 Conferencing Calls ..................................................................... 27
2.10 Using Handsfree ..................................................................... 28
2.11 Using a Headset ..................................................................... 29
2.12 Joining Calls ..................................................................... 29
3. Other Features
3.1 Absent Text Messages ..................................................................... 32
3.2 Forwarding Calls ..................................................................... 33
3.3 Call Coverage ..................................................................... 34
3.4 Locking Your Extension ..................................................................... 36
3.5 Account Codes ..................................................................... 37
3.6 Do Not Disturb ..................................................................... 38
3.6.1 Do Not Disturb Exceptions ............................................................................ 39
4. Using Voicemail
4.1 Voicemail Coverage On/Off ..................................................................... 43
5. Contacts
5.1 Viewing Contacts Details ..................................................................... 46
5.2 Make a Call from the Directory ..................................................................... 47
5.3 Editing a Contact ..................................................................... 47
5.4 Adding a New Contact ..................................................................... 48
5.4.1 Add a Contact from the Call Log ............................................................................ 48
5.5 Deleting a Contact ..................................................................... 48
6. Call Log
6.1 Using the Call Log ..................................................................... 50
6.2 Making a Call from the Call Log ..................................................................... 50
6.3 Viewing Call Details ..................................................................... 51
IP Office Basic Edition 9500 Series Phone User Guide
IP Office Basic Edition
6.4 Deleting a Record ..................................................................... 52
6.5 Deleting All Records ..................................................................... 52
6.6 Adding a Record to Your Contacts ..................................................................... 52
7. Button Programming
7.1 Programming a Button ..................................................................... 54
7.2 Changing a Button Label ..................................................................... 55
7.3 Button Functions ..................................................................... 56
8. Phone Settings
8.1 Naming Your Extension ..................................................................... 60
8.2 Visual Alerting ..................................................................... 61
8.3 Audible Alerting ..................................................................... 61
8.4 Ringer Sound ..................................................................... 63
8.5 Ringer Volume ..................................................................... 63
8.6 Display Brightness ..................................................................... 64
8.7 Display Contrast ..................................................................... 64
8.8 Display Language ..................................................................... 66
8.9 Error Tones ..................................................................... 68
8.10 Button Clicks ..................................................................... 68
8.11 Default Handsfree Audio Path ..................................................................... 70
8.12 The Admin Menu ..................................................................... 71
8.13 The A MENU ..................................................................... 72
8.14 Reset the Menu Settings ..................................................................... 73
8.15 Reset the Language ..................................................................... 73
8.16 Phone Self Test ..................................................................... 73
8.17 A-Menu Auto Exit ..................................................................... 73
9. Document History
Index ...............................................................................77
Contents
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- Issue 7a (30 January 2014)