Page 1 GL-1020 Operator’s Guide (Basic) Ve r s i o n 1 . 0 . 7 Your guide to using the TOSHIBA e-STUDIO550-810 Electronic Document Processing System...
Page 2 MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT. GRANT OF LICENSE: This is a legal agreement between you, the end-user (“You”), and TOSHIBA TEC Corporation (“TTEC”) and its suppliers. This software, fonts (including their typefaces) and related documentation (“Software”) is licensed for use with the system CPU on which it was installed (“System”) in accordance with the terms contained in this...
Page 3 PRIOR AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. TOSHIBA TEC Corporation, 2-4-1, Shibakoen, Minato-ku, Tokyo, 105-8524, Japan. TRADEMARKS: The official name of Windows 98 is Microsoft Windows 98 Operating System.
Page 4: Table Of Contents
Electronic Document Processing System ..12 Contents of the e-STUDIO GL-1020 Client CD-ROM ... . . 12 Intended Audience ......... . 13 Who Should Read This Guide? .
Page 5 Software Components........23 Printer Drivers .
Page 6 Considerations and Limitations ......70 Copy the TOSHIBA PPD file to the Client Workstation ... . 70 Enabling Macintosh LPR Printing .
Page 7 Creating and Using Department Codes ......111 Enabling Department Codes ....... 111 Creating the Master Department Code .
Page 8 Document Appearance ........153 Using Watermarks .
Page 9 Device Status Window ........181 Menu Bar Options .
Page 10 BASIC TROUBLESHOOTING ....... . . 212 GL-DocMon Error Conditions ....... . . 213 GL-DocMon Status: “The GL-1020 is not responding”...
Page 11: Preface
This GL-1020 Operator’s Guide (Basic) provides detailed instructions for installing the GL-1020 printer drivers and using them to print to TOSHIBA’s e-STUDIO550-810 Electronic Document Processing System. It also describes how to use the job monitoring utility, GL-DocMon, and the web-based application, TopAccess to monitor and manage print jobs.
Page 12: Introduction
Enhance document appearance with image overlays, watermarks, and advanced graphics quality settings. Contents of the e-STUDIO GL-1020 Client CD-ROM PCL6 and PSL3 printer drivers Macintosh PPD file, GL-1020 TOSHIBA .sit...
Page 13: Intended Audience
This guide is not intended for digital copier service technicians or operators. For information on using and maintaining the TOSHIBA e-STUDIO550/650/810 digital copier, refer to the TOSHIBA Operator’s Manual for Copying Functions or contact your Toshiba authorized dealer for support. Scope This guide assumes that you are familiar with the software applications you use to create documents for printing.
Page 14: Using This Guide
Bold, sans serif Properties font, initial caps tab, and menu options (items). Services From the Start menu, choose Programs > TOSHIBA > GL-Client Software GL-DocMon Screen messages and text you Type the following command: Courier type in a field or at the setup.exe...
Page 15: Manual Organization
Manual Organization Chapter 1, Overview page 21 summarizes the functionality afforded by the feature-rich, intuitively configured GL-1020 printer drivers and job monitoring utilities, GL-DocMon and TopAccess. Chapter 2, Installing Client Software page 32 provides detailed procedures for adding printers, configuring printer ports, and downloading drivers from the controller or a network location.
Page 16: Terms And Concepts
In order for non NDPS-aware printers, such as the GL-1020, to operate within the NDPS model, a proprietary “gateway” must be installed and configured on the network. The TOSHIBA NDPS Gateway is distributed on the e-STUDIO GL-1020 Admin’s Client CD-ROM.
Page 17 Key Terms and Concepts Defined EFINITION Printer driver Software installed on a client workstation, enabling application programs to interact with the printer without having to concern themselves with specific printer requirements. The GL-1020 printer drivers provide extended document print, layout and assembly functions that few applications supply.
Page 18 Key Terms and Concepts Defined EFINITION TopAccessComposer A document editor and organizer that enables you to store, edit and manage post print and scanned documents using a web interface. Walk-up functions Those operations performed from the control panel of the digital copier.
Page 19: Supplemental References
In addition to the information in this guide, the following reference materials are available to assist you in using and optimizing your GL-1020 controller: TOSHIBA Operator’s Manual for Copying Functions This manual describes the digital copier functions: how to make copies, maintain the copier and troubleshoot mechanical and copying problems.
Page 20 from the Help menu. For web-based help in TopAccess, click the help link. GL-1020 Operator’s Guide (Basic)
Page 21: Overview
OVERVIEW The TOSHIBA e-STUDIO550-810 Electronic Document Processing System was designed for users who want network printing capability that provides maximum flexibility but requires minimum setting up and monitoring. This chapter summarizes the functionality afforded by the GL-1020 printer drivers and the job monitoring utilities, GL-DocMon and TopAccess.
Page 22: Features And Functions
You can map the GL-1020 controller to print to a Network, IPP, or LPR port. Multiple Job Types Job Types refer to the way the TOSHIBA e-STUDIO550/650/810 digital copier handles a print job. Normal mode requires no special handling and is the most frequently used printing mode.
Page 23: Watermark And Image Overlay Support
and back covers, inserting sheets at predefined positions within the document, or interleaving pages so that every other page is inserted blank or printed on a different type of media. Watermark and Image Overlay Support Watermarks are a great way to subtly convey useful information about your printed documents.
Page 24: System Requirements
SYSTEM REQUIREMENTS Before installing the software, make sure your network and client workstations meet the following minimum requirements: Operating System and Networking Requirements ® Windows Novell Client v3.1 and Client Service Pack 1 are required to run IPX-based SNMP access and Novell printing. The Microsoft Client for NetWare may be used instead of the Novell Client except for NDPS printers.
Page 25: Email Requirement
Macintosh Operating System version 8.0, 8.5, 8.6, 9.0 or Mac OS X LaserWriter 8 printer driver Unix SPARC platform running Solaris v 2.5x, 2.6 or 7.0. PA-RISC platform running HP-UX RS6000 platform running IBM AIX 4.3.x Linux platforms Email Requirement Email software must be installed to use the Send to Email functionality.
Page 26: Using Online Help
USING ONLINE HELP Online help is a fast and simple way to find the answers to questions you may have about using an application. This section explains how to access and search the online help for the e-STUDIO550-810 Electronic Document Processing System ®...
Page 27: How To Find A Help Topic
How to Find a Help Topic In Help, click one of the following tabs: To browse through topics by category, click the tab. Contents Topics are organized into books. Double-click the book or click the plus sign to the left of the book to expand the list of related help topics.
Page 28: Frequently Asked Questions
If you have previously exited the application, you must restart it from the Start menu: select > > Programs Toshiba GL-Client Software GL-DocMon. How Do I Enable/DisableGL-DocMon? Right-click the GL-DocMon taskbar icon. Choose Enable from the shortcut menu, as applicable.
Page 29 The main Print opens. menu Sample Print menu screen on copier control panel Press REBOOT A confirmation message appears. Sample Reboot Check screen on copier control panel Press to proceed. The controller goes offline while rebooting and the LCD touch screen displays first Shut-down in progress then When the...
Page 30: How Do I Shut Down The Gl-1020
Rebooting procedure if all else fails If you can’t reboot the preferred way, do the following: Press holding down the button for at least PRINTER/NETWORK, 10 seconds Press START The controller reboots. Warning! Do NOT reboot the controller unless absolutely necessary.
Page 31 Press SHUTDOWN The software asks you to confirm that you want to shut down the controller. Sample shutdown confirmation Press to proceed. To restart the controller, press the START key at the copier panel. GL-1020 Operator’s Guide (Basic)
Page 32: Installing Client Software
INSTALLING CLIENT SOFTWARE ® For client workstations with the Windows operating system, this chapter provides detailed instructions for installing the GL-1020 software from CD-ROM, and for adding printers, configuring printer ports, and downloading drivers from the controller or a network location. For Macintosh client workstations, this chapter explains how to install and configure the Macintosh PPD file to enable both AppleTalk and LPR printing.
Page 33: Installing Windows Software
® INSTALLING WINDOWS SOFTWARE The basic GL-1020 client software includes the GL-DocMon print job monitoring utility, printer drivers for PCL and PostScript (PS), the GL-TWAIN driver, and the AGFA Font Manager. Considerations and Limitations The GL-DocMon utility monitors only GL-1020, GL-1010, and SC-2 devices.
Page 34: Client Setup
® Close all Windows applications before installing the new software. If an old version of TOSHIBA client software is installed, right-click the document monitoring application icon in the system tray, then choose from the short-cut menu. Exit Client Setup Insert the TOSHIBA e-STUDIO GL-1020 Client CD-ROM into the workstation’s CD-ROM drive.
Page 35: Uninstalling Client Software
Uninstalling Client Software If open, close the GL-DocMon application. Insert the TOSHIBA e-STUDIO GL-1020 Client CD-ROM into the CD-ROM drive. If Auto-Run is enabled, the InstallShield Setup Wizard starts automatically. Otherwise, choose from the Start Menu and then locate the Setup.exe file on the CD-ROM.
Page 36: Installing Gl-1020 Windows Printer Drivers
Install Drivers from Disk or Network Location. Use the Add Printer Wizard to install driver software by locating the driver’s setup.inf file either on the TOSHIBA e-STUDIO GL-1020 Client CD-ROM or in a primed network. This is the method you must use if printing to a Novell, IPP, or LPD queue.
Page 37: Enabling Ipp Printing
To use LPR/LPD printing, also enable LPD printing from TopAccess. Prerequisites If the TOSHIBA PPD file is not in compressed format, go to step 4. Otherwise, continue with step 2. Drag the PPD Stuffit file, TOSHIBA_GL-1020.sit from the TOSHIBA e-STUDIO GL-1020 Client CD-ROM to the client workstation’s desktop.
Page 38 Select and drag the TOSHIBA GL-1020.PPD file to the Printer Descriptions folder. Enable Macintosh LPR printing or Macintosh Appletalk printing. Both methods are described in detail in the GL-1020 Operator’s Guide (Basic). GL-1020 Operator’s Guide (Basic)
Page 39: Installing From The Cd-Rom
To do so, right-click its icon in the system tray and choose Exit from the short-cut menu. If you have a previous version of the TOSHIBA software installed on the workstation, the setup program will detect it Alternatively, you can use the Add/Remove Programs option, ®...
Page 40: Installation Options
TOSHIBA e-STUDIO550-810 GL TWAIN Driver AGFA Font Manager and Font collection Select the port In this step you connect the TOSHIBA GL-1020 to your local printer port. The port names to connect to are: \\<device name>\DSSC for printers that require either Printer Control Language (PCL) 6 or PostScript \\<device name>\GL_PCL6 for printers that require...
Page 41: Finishing The Installation
If the GL-1020 has been setup as a Novell printer, you must specify the Netware queue, that is: \\server\queue name or browse the Netware network to locate the print queue. A separate icon represents each driver. For example: Sample Browse for Printer window in Network Neighborhood ®...
Page 42: Removing Client Software
Removing Client Software If the program you wish to remove is open, close it. Insert the CD you used when you installed the software. If AutoRun is enabled, the setup program, InstallShield Wizard, begins automatically. If AutoRun is not enabled, select from the Start menu and enter (where...
Page 43: Installing Gl-1020 Printer Drivers
Install drivers from disc or a network location. The Add Printer Wizard installs driver software by locating the driver’s setup.inf file either on the TOSHIBA e-STUDIO GL-1020 Client CD-ROM or in a network directory setup by your network administrator. Use this method if printing to a Novell, IPP, or LPD queue.
Page 44: Download Drivers From The Gl-1020 Controller
Download drivers from the GL-1020 Controller The following procedure is the preferred method for downloading drivers from the GL-1020 Controller. The method is known as “Point-And-Print.” Browse the network for the controller device. Once you have found the device on the network, click on it. Three printer icons will appear named as follows: dssc, gl_pc16 and gl_ps.
Page 45 Depending on the operating system, select the following option: ® For the Windows 98/Me/2000/XP operating systems, click Network Printer ® For the Windows NT operating system, click Network Printer Server Click Next The operating system displays the Add Printer Wizard dialog box.
Page 46: Install Drivers From Disk Or A Network Location
Locate the appropriate driver and click Note: If the Add Printer Wizard detects previously installed driver software, it prompts you to either keep or replace the existing driver. If the controller software has been recently updated, replace the driver. Otherwise, keep the existing driver.
Page 47 Adding a Microsoft shared printer > From the Start menu, choose Settings Printers Printer settings window Right-click the printer for which you want to add or reconfigure port settings. Choose from the short-cut menu. Properties The Properties dialog box appears. PCL6 Properties window (Windows 2000) ®...
Page 48 ® ® For the Windows NT , Windows 2000, and XP operating systems, click the tab. Ports ® Sample Details Property Page (Windows 2000 operating system) Click Add Port... ® Sample Add Port dialog box (Windows 2000 operating system) Depending on the operating system, select the following option: ®...
Page 49 For the ® ® Windows NT , Windows 2000 and XP operating systems, select the port and click Next If an appropriate port is not configured, add a port. For instructions, refer to Configuring Microsoft Printer Ports page 53. Click Have Disk 10 Enter the drive containing the printer setup information file (*.inf) or click...
Page 50 15 Click Next Sample Add Printer Wizard—Printer Name 16 Enter a printer name or accept the default. 17 Click Next ® For the Windows 98 and Me operating systems, con- tinue with step 18. ® For the Windows NT and 2000 operating systems, when prompted to choose whether the printer is to be shared, select and click...
Page 51: Install Drivers From Topaccess
When prompted to add the drivers, click to launch the Add Printer Wizard. Sample Add Printer Wizard—Have Disk Click Have Disk Select the drive containing the printer setup information file (*.inf) or click to find the file on the network. Browse If previous versions of the driver software are detected, the installation program prompts you to keep the existing driver...
Page 52 In TopAccess, click the link at the bottom of Install Software the screen. Sample TopAccess Install Software window Click the link for the type of software you want to install. You can select Print Drivers, Unix Filters, Macintosh PPD Files or Scan Driver. Check the boxes for the software components to install.
Page 53: Configuring Microsoft Printer Ports
Configuring Microsoft Printer Ports ® If your workstation uses the Windows 98 or Me operating systems, you must configure the port settings after installing the printer. ® ® With the Windows NT , Windows 2000, and XP operating systems, you can specify the network path to the printer as part of the Add Printer process.
Page 54 The Properties dialog box appears. PCL6 Properties window (Windows 2000) ® For the Windows 98 and Me operating systems, click the tab. Details GL-1020 Operator’s Guide (Basic)
Page 55 ® ® For the Windows NT , Windows 2000, and XP operating systems, click the tab. Ports ® Sample Details Property Page (Windows 2000 operating system) Click Add Port... ® Sample Add Port dialog box (Windows 2000 operating system) ® For the Windows 98, Me, 2000, and XP operating systems, select...
Page 56 Enter the port name or click to locate the printer on Browse the network. For example, \\ , where “ ” is the GL_Mktg GL_PCL6 GL_Mktg device name and “ ” is the printer name. GL_PCL6 Depending on driver type, the GL-1020 port names are: \\<device name>\GL_PCL6 \\<device name>\GL_PS Click...
Page 57: Enabling Lpr/Lpd Printing
ENABLING LPR/LPD PRINTING To support LPR printing, the workstation must have Microsoft TCP/IP Printing Services software installed. Otherwise, you will not be able to add an LPR port. Adding an LPR Port To set up an LPR port and map it to the GL-1020 controller, use the Add Port procedure: >...
Page 58 The Properties dialog box appears. PCL6 Properties window (Windows 2000) ® For the Windows 98 and Me operating systems, click the tab. Details GL-1020 Operator’s Guide (Basic)
Page 59 ® ® For the Windows NT , Windows 2000, and XP operating systems, click the tab. Ports ® Sample Details Property Page (Windows 2000 operating system) Click Add Port... ® Sample Add Port dialog box (Windows 2000 operating system) Click and select the option and click Other...
Page 60: Operating Systems
Enter the IP Address of the LPR-compatible print server. Add LPR compatible printer dialog box Enter the name of the printer on that server. Click Click The port name you entered now appears in the port list and is selected. 10 Print a test page or document using the printer you just configured.
Page 61 The Properties dialog box appears. PCL6 Properties window (Windows 2000) ® For the Windows 98 and Me operating systems, click the tab. Details GL-1020 Operator’s Guide (Basic)
Page 62 ® ® For the Windows NT , Windows 2000, and XP operating systems, click the tab. Ports ® Sample Details Property Page (Windows 2000 operating system) Click Add Port... ® Sample Add Port dialog box (Windows 2000 operating system) Click New Port Click and follow the wizard’s instructions.
Page 63 Assigning the Queue Name When prompted to provide additional port information, select and then click the button. Custom Settings... Additional port information In the Port Settings dialog box, under Protocol, click Customizing port settings GL-1020 Operator’s Guide (Basic)
Page 64 If you are setting up an LPR port, enter for the Queue dssc Name under LPR Settings and check LPR Byte Counting Enabled If you are setting up a Raw port, ensure that the Port Number under Raw Settings is 9100. Click then click SNMP Status Enabled...
Page 65 Click to save your changes and then to exit the Apply Close Properties window. Ports tab Print a test page or document using the printer you just configured. GL-1020 Operator’s Guide (Basic)
Page 66 GL-1020 Operator’s Guide (Basic)
Page 67: Enabling Ipp Printing
ENABLING IPP PRINTING Internet Printing Protocol (IPP) allows you to print to the controller over the Internet. To establish IPP printing services, you must install one of the GL-1020 printer drivers and set it up to print to an IPP port. ®...
Page 68 When asked to select between a local and network printer, select and click Network printer Next Type of printer dialog box When asked to locate your printer, click Connect to a printer on the Internet or on your intranet Locate Your Printer dialog box Enter the URL of the printer as either: http://<controller name>:631 http://<controller IP Address>:631...
Page 69 where <controller name> is the name of the driver, such as GL_PCL6 GL_PS Click Next The wizard displays: Connect to Printer message Click to choose the printer driver. The Add Printer Wizard displays the manufacturer and model list. Select manufacturer and model dialog box If you already installed a GL-1020 driver, select it and click Otherwise, click Have Disk and browse the e-STUDIO GL-1020 Client CD-ROM for the printer driver of your...
Page 70: Installing Macintosh Ppd Files
Screen or by using TopAccess. If you will be using LPR/LPD printing, you must enable LPD printing from TopAccess as well. Copy the TOSHIBA PPD file to the Client Workstation Insert the e-STUDIO GL-1020 Client CD-ROM into the drive. Double-click the boot drive icon.
Page 71: Enabling Macintosh Lpr Printing
Enabling Macintosh LPR Printing Start the Desktop Printer Utility, located in the Boot Disk:Apple Extras:Apple Laser Writer Software: Desktop Utility folder. From the File menu, select The New Internet Printer dialog box opens. Sample Macintosh New Internet Printer dialog box Select to add the controller as a LPR Printer.
Page 72 The Macintosh Internet Printer dialog box opens. Sample Macintosh Internet Printer dialog box Enter the IP Address of the controller. Enter the queue name, for example, DSSC Click to check you entered the correct IP address and Verify the Macintosh can communicate with the controller. If you receive a message saying the printer cannot be located, enter the IP Address correctly.
Page 73: Enabling Macintosh Appletalk Printing
Select the LaserWriter 8 printer icon, then select the appropriate printer from the list. Click Create Sample Macintosh Select PPD dialog box From the PPD list, select the TOSHIBA GL-1020 file. Click Select The printer icon appears on the desktop. GL-1020 Operator’s Guide (Basic)
Page 74 In the Chooser dialog box, select the LaserWriter 8 printer icon, then the GL-1020 PostScript printer. Click Setup If the system doesn’t auto select the PPD file, select TOSHIBA from the file list and click .PPD Open You will return to the previous screen.
Page 75: Completing Printer Setup For Mac Os X
Completing Printer Setup for MAC OS X If you have not created the English.lproj folder in your system during OS X update, manually add the needed folders to complete the English.lproj path structure. The English.lproj folder is located in the Library folder where OS X is installed.
Page 76 Place the TOSHIBA GL-1020 PPD file (used in OS 9.1) into the English.lproj folder. Sample English.lproj folder with TOSHIBA GL-1020 PPD file Use the Printer List in the OS X Print Center to complete the printer setup. The GL-1020 attaches either using AppleTalk or using LPD printing.
Page 77 AppleTalk Printing Select AppleTalk Select the Zone where the GL-1020 is located. Sample Printer List with AppleTalk option and zone selected Select the GL-1020 device. Click Once you add the controller, it will be available for use in OS Sample Printer List with GL-1020 device added LPD Printing Select LPR Printers using IP.
Page 78 Printer List of Print Center. Sample Printer List with TOSHIBA GL-1020 Printer Model selected Once the LPR setup is complete, the dssc (TOSHIBA) device will be available for use. Sample Printer List indicating the GL-1020 (dssc) device is available...
Page 79: Installing Fonts
Windows operating system directory. When installing TOSHIBA GL-1020 tools, you have the option of installing the AGFA Font Manager and all of the fonts, selected fonts, or none of the fonts included on the Client CD- ROM.
Page 80 The driver launches the AGFA Font Manager. For more information on using the additional font management features this application provides, refer to the AGFA Font Manager online Help. GL-1020 Operator’s Guide (Basic)
Page 81: Configuring And Retrieving Printer Options
CONFIGURING AND RETRIEVING PRINTER OPTIONS Setting options at the printer level enables you to use print properties that your application does not support. Any options selected at the printer level are overridden by those set at the application or document level. You can set specific options manually, or have the printer driver automatically determine which options are available.
Page 82 The screen you see depends on the driver you’re using. Sample PostScript (PSL3) device properties dialog box Sample Printer Control Language (PCL6) device properties GL-1020 Operator’s Guide (Basic)
Page 83: Controls
Each tab on the tabs opens a property dialog Options Device box containing settings that control the device. The following sections summarize the tab contents. Controls Each dialog box provides the same controls at the bottom of the window. —closes the dialog box and saves the current settings. —closes the dialog box without saving the current settings.
Page 84 Click to retrieve current copier information. Update Now Update is grayed out when Dynamic Update is enabled and/or when Use Bidirectional Communication is disabled. The software updates current settings when you access the Options dialog box. Options Section This section identifies the optional features connected to the copier.
Page 85: Device Tab
If the Dynamic Update option is disabled (not checked), clicking retrieves current copier configuration information. Update Now This may take a few seconds to complete. If Dynamic Update is enabled (checked), is not Update Now available. Instead, the software updates the configuration information every time you access the tab.
Page 86: Postscript Font Properties
Postscript Font Properties The Fonts property page allows you to set various font options that can make printing your documents faster and more efficient. It also provides access to the AGFA Font Manager application. PostScript Font Properties page —is the type of font to be sent to the printer. Send to Printer as: —is the type of unit in which the threshold size is Threshold Units:...
Page 87 —sets the default system font to device font Default Substitution correspondence. —is enabled if printer fonts Use Printer Fonts for all True Type Fonts are to be used instead of True Type fonts when the threshold size is met or exceeded. This option is disabled if Use Substitution Table is enabled.
Page 88: Printing
PRINTING ® The GL-1020 controller supports printing from Windows Macintosh, and Unix applications. The GL-1020’s PCL6 and PostScript Level 3-compatible print drivers allow you to define document properties from the orientation and print quality of your pages, to complex finishing options such as booklet layout and multi-position stapling.
Page 89 This chapter describes how to set up print jobs and use the printer’s basic and advanced document production and assembly options. Where applicable, it gives instructions for printing from ® workstations using the Windows , Macintosh and Unix operating systems. However, not all features are supported on all platforms. GL-1020 Operator’s Guide (Basic)
Page 90: Introducing Print Properties
INTRODUCING PRINT PROPERTIES Print properties are the attributes you set to define the way a print job is processed. For example, the private print and proof print properties determine how the copier manages your print job. The printer drivers properties are located on property pages. To reset properties, see Restoring Default Property Settings page 91.
Page 91: About Print Profiles
About Print Profiles Print profiles can simplify setting print properties when you print the same type of document over and over again. Defining a print profile, and then selecting it, automatically configures the driver to produce the output you expect. For example, you might create a print profile that defines the required settings for printing an 8 ½-x-11-inch signature booklet, saddle stitched, with a printed cover and a watermark that reads...
Page 92: How To Print
Printing from a Macintosh Application To enable printing to the GL-1020 controller from a Macintosh application, you must install the TOSHIBA PPD (PostScript Printer Description) file on your workstation. The PPD file extends the standard LaserWriter8 driver functionality to include printing to the GL-1020.
Page 93: Printing From Unix Applications
For more information about installing the PPD file and configuring the printer, please refer to Installing Macintosh PPD Files on page 37. To access the Macintosh Print window: Choose from the File menu. Print The Print window opens. Printer list. Category drop-down list Property group box Sample Macintosh Print window...
Page 94: Basic Printing Options
Since most people don’t need to set the more advanced properties, this topic provides procedures for basic printing tasks. Note: TOSHIBA recommends you set document properties only if the function is not available through your application settings. Application-level settings always override driver-level settings.
Page 95: Printing In Standard Mode
—prints the entire number of copies for each Grouping copies page printed. This option is also knows as “uncollated” mode. Note: This control is disabled if Stapling is enabled. —prints all pages of a job and sorts them into Sorting copies the number of sets specified in the Number of Copies field.
Page 96 Select the Long Edge duplex option to produce a document printed along the vertical binding edge. When the document is assembled, the pages turn left to right (also known as Booklet Mode). Select the Short Edge duplex option to produce a document printed along the horizontal binding edge.
Page 97 Check the box to enable duplex printing. Print on Both Sides Choose the way you want to bind the document: in Booklet Mode or Tablet Mode. Click to continue setting print options or click Save Settings to begin printing. Print Printing double-sided documents in Unix To duplex print along the short edge, enter the following command:...
Page 98: Controlling Gl-1020 Operation
CONTROLLING GL-1020 OPERATION You can perform the following functions from the copier’s LCD touch screen to control GL-1020 operation: Turn the controller offline Print test pages Reboot the controller Shut down the controller Taking the Controller Offline The controller must be online to perform network printing functions.
Page 99: Printing Test Pages
Printing Test Pages There are three types of test page you can print to discover the controller’s current settings. Configuration page lists the controller and network settings PCL font list shows all PCL printer fonts installed on the controller PS3 font list shows all PostScript (level 3-compatible) fonts installed on the controller You can select only one test page to print at a time.
Page 100: Rebooting The Controller
Rebooting the Controller It is sometimes necessary to reboot the controller before new settings can take effect. At other times, you may need to reboot the controller to synchronize communication with the copier again. If possible, avoid rebooting the controller by physically resetting it.
Page 101 A confirmation message appears. Sample Reboot Check screen on copier control panel Press to proceed. The controller goes offline while rebooting and the LCD touch screen displays first Shut-down in progress then When the Starting Controller. Please wait. controller comes back online, you can resume network and printing functions.
Page 102: Shutting Down The Controller
Shutting Down the Controller Gracefully powering down the TOSHIBA Network Document Processing System begins with shutting down the controller from the copier’s control panel. After you have shut down the controller, you can safely power off the copier. Caution! Do NOT power off the controller by pressing the controller’s power switch for three seconds or more since this...
Page 103: Monitoring The Print Queue
MONITORING THE PRINT QUEUE From the copier’s LCD touch screen, you can manage scheduled jobs, private print jobs, proof print jobs and TopAccessComposer jobs. About Print Queues The information in this section applies to all types of print jobs. Accessing a Print Queue To select a print queue, perform these three initial steps: Press PRINTER/NETWORK...
Page 104: Managing Scheduled Jobs
Managing Scheduled Jobs You can view the list of scheduled jobs, delete jobs from the list, or release a job from the queue and print it immediately. Viewing the Scheduled Jobs Queue To display the list of pending print jobs and their status: In the Special Print Jobs screen, press SCHEDULED PRINT JOBS Sample Scheduled Print Jobs screen on copier control panel...
Page 105: Managing Private Print Jobs
In the Scheduled Print Jobs screen, scroll to the job you want to print. Press RELEASE Press to return to the main Print menu BACK Managing Private Print Jobs You can view the list of private print jobs, delete jobs from the list, or release a job for printing.
Page 106 Releasing a Private Print Job In the Private Print Jobs screen, scroll to the job you want to release for printing. Press RELEASE The Enter Document Password screen opens. Sample Enter Document Password screen on copier control panel Use the control panel’s numeric keypad to type the four-digit document identification number and press If the number you entered is correct, the job is released to the current jobs print queue.
Page 107: Managing Proof Print Jobs
Managing Proof Print Jobs You can view the list of proof print jobs, delete jobs from the list, or release a job from the queue and print the remaining copies. Viewing the Proof Print Jobs Queue To display the list of pending proof print jobs and their status: In the Special Print Jobs screen, press PROOF PRINT JOBS Sample Proof Print Jobs screen with print job selected...
Page 108: Managing Topaccesscomposer Jobs
Releasing a Proof Print Job To print the remaining copies of a proof print job: In the Proof Print Jobs screen, scroll to the job you want to print. Press RELEASE The Edit Proof Print Job screen opens. Sample Edit Proof Print Job screen on copier control panel The original number of copies selected to print, minus the proof print copy, appears in .
Page 109 Releasing TopAccessComposer Jobs In the Special Print Jobs screen, press TA C OMPOSER display the TopAccessComposer Login screen. Sample TopAccessComposer Login screen on copier control panel To access the Department or Private folder, type your user name and password and press To access the Public folder only, press without entering a user name or password.
Page 110 The folder contents screen opens. Sample TopAccessComposer screen with print job selected Scroll to the job you want to print. To change the print properties, press PROPERTY The TopAccessComposer Print Properties screen opens. Sample TopAccessComposer Print Properties screen on control panel Modify the print settings and press PRINT Press...
Page 111: Creating And Using Department Codes
CREATING AND USING DEPARTMENT CODES The e-STUDIO550-810 Electronic Document Processing System uses counters to keep track of the number of pages printed, copied, and scanned. It displays these statistics as totals or by department. Each department has a name and a corresponding five-digit code. With the department code feature enabled, if you enter a department code when using the printer drivers, the controller adds the number of printed pages to the counter for that...
Page 112: Creating Additional Department Codes
Creating Additional Department Codes In TopAccess, click the tab. Counters Click the Copy/Print submenu. In the “Enter a department code to access department counters field,” enter the master department code. Click Enter Click The Add new department code window appears. Enter the new department code and the new department name.
Page 113: Only The Department Code Feature Is Enabled
Only the Department Code Feature is Enabled If the department code feature is enabled but enforcement is disabled: In the printer drivers, the controller enables the Department Code label and Edit fields. If you enter a department code, the controller reports the code to the copier and includes it in the print job, but does not check the code’s validity.
Page 114 In TopAccess, the administrator may disable department code enforcement. Valid Department Codes The system handles these in the same way as when enforcement is disabled. See Valid Department Codes on page 113 for details. Holding Jobs with Invalid Department Codes If the department code is invalid, the controller puts the job on hold in the Invalid Department Code (IDC) queue.
Page 115: Document Properties In The Windows® Operating System
® DOCUMENT PROPERTIES IN THE WINDOWS OPERATING SYSTEM Each tab on the print properties dialog box opens a property page containing settings that control how your document is processed. The following topics summarize the contents of each property page, which for the most part are the same for both PostScript and PCL drivers.
Page 116 also provides access to collation and finishing options, and allows you to define print profiles. Job Type Page Orientation Duplex Copies Finishing Print Profile Destination Sample Document Setup Properties page Job Types Job Type selects the way the controller handles a print job. You can also press Alt + J to access job types.
Page 117 —requires that you enter a five-digit Document Private print Identification Number (DIN) at the copier front panel to release and print the job. When you select Private Print, the Setup page includes a box for you to define the DIN. You must enter leading zeros for number smaller than 10,000.
Page 118 When you select the Department or Private folders, the driver prompts you for the username/Login ID and password. After you click , the driver verifies your username and password with the TopAccessComposer system. —sends the job to TopAccessComposer TopAccessComposer Print storage as well as to the copier for printing.
Page 119 —selects the number of copies to print. You can Number of copies also press Alt + N. Sort icon Fragment of the Setup page showing the sort icon —shows the type of sort. This option is disabled if Sort icon stapling is on.
Page 120: Document Paper Properties
—opens an existing print profile. You can also press Alt + P. Open —saves the current setup settings in a print profile. You can Save also press Alt + V. —provides a field for entering the five-digit Department Code department code. You can also press Alt + C. —selects the copier tray to which you want to output Destination the print job.
Page 121 —provides a list of available paper sizes. Paper sources are: Size Paper size Measurements Letter 8½ x 11 in 210 x 297 mm Legal 8½ x 14 in Statement 5½ x 8½ in Ledger 11 x 17 in Folio 210 x 330 mm 297 x 420 mm 148 x 210 mm 257 x 364 mm...
Page 122 Short-edge feed works for Letter, A4, B5 and 16K. On the copier these paper size are identified as Letter-R, A4-R, B5-R and 16K- R respectively. Because the feed orientation of the paper affects the stapling and hole punch positions, you select the paper size and the controller automatically selects the source cassette with the correct feed orientation.
Page 123: Layout Properties
—allows you to handle exceptional conditions. Secondary Paper You can select up to two paper sources. Your primary source is generally the paper on which most of the document will be printed. The secondary source provides paper for covers, inserted sheets, and interleaved sheets.
Page 124 —Select how you want to layout the pages of the Document Layout document: standard, book format, or multiple pages per sheet. Note: Selecting Letter Tab or A4 Tab for paper size, disables the book format. Document preview icon Fragment of the Layout page showing the document preview icon —depicts how the page will look when Document preview icon printed.
Page 125: Pcl6 Quality Page
PCL6 Quality page Sample PCL Quality page Sample PSL Quality page GL-1020 Operator’s Guide (Basic)
Page 126: Pcl6 Quality Properties
PCL6 Quality Properties The print quality options differ depending on whether you are using the PCL6 or PSL3 driver. As a general rule, don’t change these settings unless the images in your documents are not printing properly. Print text black Gray Scale TrueType ®...
Page 127: Postscript Quality Properties
PostScript Quality Properties PostScript ® Sample Quality Properties page (PSL3 driver in the Windows operating system) Click from the PSL3 Quality Properties page Postscript Settings... to access the PostScript dialog box. This allows you to set image quality options for PostScript printing. Sample PostScript Settings dialog box GL-1020 Operator’s Guide (Basic)
Page 128 Note: Print quality settings allow you to adjust the printed output to enhance or customize the appearance of the printed page. These settings primarily affect output when printing graphic-intensive documents. Some applications, such as Adobe applications, override the settings. It is recommended you set the driver’s print quality settings only if they are not provided by the application.
Page 129: Using Extended Print Functionality
USING EXTENDED PRINT FUNCTIONALITY The printer drivers provide these ways to handle a print job: normal, scheduled print, private print, proof print, overlay image file, TopAccessComposer, and TopAccessComposer print. For a summary explanation of each of these options, see Setup Properties on page 115.
Page 130: Scheduling Print Jobs On The Macintosh
Scheduling Print Jobs on the Macintosh Choose from the File menu. Print Choose the properties category. Background Printing Sample Macintosh Background Printing Properties window From the Print Time group, check the option. Print at: Enter the time and day you want to print the job, or use the spinner controls to browse to the desired time and day.
Page 131: Printing Confidential Documents (Private Print) On The Macintosh
Using the private print feature involves two steps: Enter a document password for the job and send it to the GL-1020. This step is platform-specific. From the control panel of the TOSHIBA e-STUDIO550/650/ 810, release the job for printing. This step is the same for all platforms.
Page 132: Printing Confidential Documents (Private Print Jobs) In Unix
-0 private=din filename where din is a five-digit (numeric) value. The document is spooled to the GL-1020 for printing. From the control panel of the TOSHIBA e-STUDIO550/650/ 810, release the job for printing. See Releasing Print Jobs page 164.
Page 133: Printing A Proof Copy On The Macintosh
Click to accept the settings and continue making Apply selections from other tabs or click to close the Properties window. Click to begin spooling the print job to the printer. Review the proof and decide whether to cancel, edit or print the remaining job.
Page 134: Using Image Overlays
Using Image Overlays Using image overlays ensures that widely used images are readily available and consistently reproduced. Image overlays are independent documents that are merged into another document during printing and can increase the time for the print job. To superimpose text on your document, it may be faster to use watermarks.
Page 135: Printing To A File On The Controller
The Load Page Overlay File window opens. Sample Load Page Overlay File window Select the preferred overlay file. Click to close the Load Page Overlay File window. Open Click to close the Print Properties window and print the document. You will be asked to confirm that you want to download the selected overlay.
Page 136 The Print Properties window appears. Sample Print Properties window In the tab: Setup To store your document, select from TopAccessComposer the Job Type drop-down list. Sample Job Type drop-down list with TopAccessComposer selected GL-1020 Operator’s Guide (Basic)
Page 137: Layout And Finishing Options
To store your document and print a hard copy, select from the Job Type drop-down TopAccessComposer Print list. Sample drop-down list with TopAccessComposer Print selected From the Folder drop-down list, select the folder where you want to store your file. By default, the system stores the file in the Public folder.
Page 138: Manipulating Images On The Macintosh
Manipulating Images on the Macintosh Choose from the File menu. Print Choose the properties category. Page Attributes Sample Macintosh Page Attributes window Enter the percentage by which you want to scale the image. Enter a value greater than 100 to enlarge the image or less than 100 to reduce the image size.
Page 139: Inserting Sheets On A Pc
—prints on one side of the interleaved sheets. Simplex —prints on both sides of the interleaved sheets. Duplex Select the type for the interleaved sheets. Paper Click to accept the settings and continue making Apply selections from other tabs or click to close the Properties window.
Page 140: Stapling And Hole Punching Without Printing
Select the paper source for the inserted sheets. In the input field, enter the page number(s) before which to insert the sheet. For multiple insertions, separate the page numbers with commas. 10 Click to accept the settings and continue making Apply selections from other tabs or click to close the Properties...
Page 141: Using Tabbed Paper
Select the paper source for all other pages from the Remaining From drop-down list. Click to continue setting print options or click Save Settings to begin printing. Print Using Tabbed Paper Using the paper types Letter Tab or A4 Tab, you can print text on precut tabbed paper or card stock.
Page 142 The printer driver displays the Primary Tab dialog box. Sample Primary Tab dialog box Select the name of the manufacturer of the tabbed paper. You’ll find this name on the packaging. If you desire, adjust the amount of the image shift. The image shift can vary between 0 and approximately 1.2 inches, or 0 and 30 millimeters.
Page 143 On the Paper properties tab, click the check Tab Print Pages box toward the bottom left of the dialog box. The driver opens the Tab Printing dialog box. Sample Tab Printing dialog box —shows visually how many sets of tabs you are Tab Banks using.
Page 144: Printing Multiple Pages Per Sheet On A Pc
Select the Paper Cassette. Tabbed paper is only available from the lower drawer or the bypass feeder. If you desire, adjust the amount of the image shift. The image shift can vary between 0 and approximately 1.2 inches, or 0 and 30 millimeters.
Page 145 Check the option. Multiple Pages Per Sheet Sample Layout Properties—Multiple Pages Per Sheet Select the number of pages you want to print on a single sheet of paper. Check the option to draw a line around each Draw Borders page. Click to accept the settings and continue making Apply...
Page 146: Printing Multiple Pages Per Sheet On The Macintosh
Printing Multiple Pages Per Sheet on the Macintosh Choose from the File menu. Print Choose the properties category. Layout Sample Macintosh Layout Properties window Select the number of Pages per Sheet from the drop-down list. Click an orientation icon to indicate the Layout direction Select a style from the drop-down list.
Page 147 A4 Booklet on A3 B4 Booklet on B5 Choose from the File menu. Print Click Properties Click the properties tab. Layout In the Document Layout group, select the option. Book Format The Book Properties group box is displayed, allowing you to specify additional booklet settings.
Page 148: Printing Covers On A Pc
Check to fold and staple the Use Saddle-Stitch Binding finished booklet down the center. If you don’t have the saddle-stitch finishing unit installed, this option is not available. Click to accept the settings and continue making Apply selections from other tabs or click to close the Properties window.
Page 149: Printing Covers On The Macintosh
cover will be printed: neither ( ), outside or inside only blank ), or outside and inside ( simplex duplex Cover Options Front—Simplex The first page of the document is printed on the outside of the front cover. Front—Duplex The first page of the document is printed on the outside of the front cover and the second page of the document is printed on the inside of...
Page 150: Options For Finishing The Print Job In Applications For Windows® Operating Systems
Choose from the File menu. Print Choose the properties category. Cover Page Sample Macintosh Cover Page window In the Cover Page window: Choose to print the cover page first. Any Before Document stapling options you select will be disregarded. Choose to append the banner page to the After Document back of the document.
Page 151: Setting Finishing Options On The Macintosh
Stapling documents Click the tab. Setup From the Staple drop-down box, select the stapling position you want: Upper Left Upper Right Left (Double) Top (Double) The finishing option icon indicates where the staple will be placed. Note: These options are disabled if the Staple Finisher unit is not installed on the copier.
Page 152 Choose from the File menu. Print Choose the properties category. Finishing Options Sample Macintosh Finishing Option Properties window To enable stapling, select the appropriate stapling positions from the Stapling drop-down list. Sample Macintosh Stapling Positions list When the finishing unit is not installed, the stapling values are dimmed (grayed-out).
Page 153: Document Appearance
DOCUMENT APPEARANCE Document appearance options include using watermarks, adjusting the print quality, and managing fonts. Using Watermarks Watermarks overprint your document with useful information, such as “Confidential,” “Draft,” or “Original.” You can choose from several predefined watermarks, or you can create and save your own custom watermarks.
Page 154: Adjusting The Print Quality
Enter the text you want to print as a watermark in the Text field. Notice that the preview icon displays the watermark as it will print. Adjust the text size, font, quality, and placement of the watermark. If you need help or do not understand how to use these features, right-click any field or control to see context- sensitive help or click to open the online help system.
Page 155: Managing Fonts On The Pc
The quality options differ slightly between the PCL6 and ® PSL3 drivers, and between the different Windows operating systems. Select an option as described in the following topics. Click to continue setting print options or click Save Settings to begin printing. Print Setting Contrast defines the difference in tone between the dark and the...
Page 156 AGFA Font Manager, you can add, delete, and manage your font collection from within that application. Accessing Font Properties You access font options by selecting the Quality properties page in the print properties window. If you are using the PostScript driver, right-click the printer in the Printers folder and then select .
Page 157: Managing Fonts On The Macintosh
Managing Fonts on the Macintosh Choose from the File menu. Print Choose the properties category. Font Settings Sample Macintosh Font Properties window Select the font format and font downloading options you prefer. Click to continue setting print options or click Save Settings to begin printing.
Page 158: Applying Print Profiles
The Export Profiles window opens. Sample Export Profiles window Type a name for the print profile. Give the profile a descriptive name so you can easily select it for future jobs. Click Applying Print Profiles Click the tab. Setup Navigate to the Print Profile group box and then click Open The Open Profile window appears.
Page 159: Postscript Printing From Applications For The Windows® Operating
OPERATING SYSTEMS ® In most applications for Windows operating systems, you can print an open document to the network-connected TOSHIBA e-STUDIO550/650/810 copier. The following sections cover procedures for postscript printing. MANAGING FONTS Access the font options by doing the following: Right-click the printer in the Printers folder.
Page 160: Printing An Eps File
In the print properties window, click the tab. Quality Follow the appropriate instructions in the succeeding sections. TOSHIBA recommends you set the following driver properties only if the functions are not available through your application settings. Zooming images Printing mirror images...
Page 161: Adjusting Brightness
ADJUSTING BRIGHTNESS Drag the Brightness slide bar to the right to lighten the printed image up to 50%; slide the bar to the left to darken the image as much as -50%. Brightness is a measure of how much white an image contains.
Page 162: Using Postscript Pass-Through
USING POSTSCRIPT PASS-THROUGH Click PostScript Settings Check Use PostScript Pass-through to bypass the driver’s PostScript engine and use the application’s instead. Click to return to the properties tab. Click to return to the print window. USING ADSC Click PostScript Settings Check Use Adobe Document Structuring Convention to print each page of a print job as a self-contained job.
Page 163: Manipulating Images On A Pc
Manipulating Images on a PC Using the GL-PSL3 Printer Driver, you can adjust the way images or a page is printed. This driver supports mirror image, negative image, image rotation and scaling. Select the from the Print window. GL-PSL3 Printer Driver Click Properties Click the...
Page 164: Releasing Print Jobs
To release a private print, Proof Print or TopAccessComposer print job you use the control panel on the top front of the TOSHIBA digital copier. This control panel, sometimes called the copier , includes both hard keys and an LCD touch front panel screen.
Page 165: Releasing Topaccesscomposer Jobs
For more information on using the control panel, press the HELP hard key on the copier. Releasing TopAccessComposer Jobs To release TopAccessComposer print jobs, you must access the TopAccessComposer login screen, find the desired print job and, if necessary, set or change the print properties. Accessing the TopAccessComposer Login Screen Press the key.
Page 166 The TopAccessComposer folder screen appears. Sample TopAccessComposer folder screen Select the folder containing the print queue (job) you want to view. Press The folder contents screen appears. Sample TopAccessComposer folder contents screen Press the up and down arrow soft keys to scroll through the jobs until you have found the desired print job.
Page 167 Press RINT Changing Print Properties To change the print properties, select the desired print job and press PROPERTY The Property screen appears. Sample TopAccessComposer Print Properties screen Modify the print settings and press PRINT Press to return to the TopAccessComposer login LOGOUT screen.
Page 168: Monitoring Jobs
TopAccess web-based job and device management utility. Note: Only documents printed using GL-1020, GL-1010 or SC-2 printer drivers can be monitored. This chapter explains how to access and use GL-DocMon to monitor the TOSHIBA e-STUDIO550-810 Electronic Document Processing System. GL-1020 Operator’s Guide (Basic)
Page 169: Features And Functions
Printers folder. Note: GL-DocMon monitors only documents printed to the SC-2, GL-1010 and GL-1020 TOSHIBA controllers (using a TOSHIBA printer driver). Also, the program must be running for monitoring to occur. GL-1020 Operator’s Guide (Basic)
Page 170: Customizing Document Monitoring
CUSTOMIZING DOCUMENT MONITORING The configuration dialog box allows you to set startup options, select notification events and method, view or modify refresh rates, and manually update device discovery settings. For details, click to access online Help. Help The Configuration window appears when you choose the Configure option from the Document Monitor menu.
Page 171: Startup Tab
STARTUP TAB ® Run the document monitor when starting the Windows operating system—starts GL-DocMon automatically each time you start the ® Windows operating system. NOTIFICATION TAB Sample GL-DocMon Event Notification dialog box The following options are available on the Notification tab: Document has printed successfully—means the controller is finished printing the document.
Page 172: Refresh Rates Tab
Cassette is out of paper—means one of the copier drawers is out of paper. This drawer may not be the drawer the printer is using for your job. Printer door is open—means the cover on the copier is open. Printer requires attention—means the copier requires immediate attention.
Page 173: Document Notification
Document Notification When you click , the Document Monitor displays the Change Rate Document Notification dialog box. Sample GL-DocMon Refresh Rates Document Notification dialog box Use the slider to set the rate. The limits are: Document Monitoring: from 0 seconds (none) to 1 minute. The default is 30 seconds.
Page 174 —is the port on your computer to which the driver is Port connected. —is a 10-digit number that identifies the IP/IPX Address controller. —prompts you to locate the device and driver now. Update If the Document Monitor cannot determine the address, it displays “...
Page 175: Setting The Startup Option
SETTING THE STARTUP OPTION From the GL-DocMon main menu, click Configure... If it’s not currently displaying, click the tab. Startup GL-DocMon Configuration dialog box with Startup tab selected Click the check box on the Startup dialog box. Click to set the startup option and exit the Configuration window.
Page 176: Setting The Refresh Rate
Click the box next to the event to select. This causes GL- DocMon to notify you when the selected event occurs. Or click a checked box to deselect the event. This tells GL- DocMon not to notify you when the event occurs. Under , click the check box next to the alert method to Method...
Page 177: Finding The Printer's Address
In the Rates dialog box, click and drag the slider along the scale to set the rate from zero (0) seconds (left end) to the maximum rate (right end). The rate appears in the box below as you slide the slider. If you set the rate to zero, GL-DocMon will not update the screen.
Page 178: Running The Document Monitor
RUNNING THE DOCUMENT MONITOR There are two ways to access the Device Status window: Select the device name from the GL-DocMon Document Monitor menu and click DocMon. Use the shell extender. Starting GL-DocMon The first step is to load GL-DocMon so its icon appears on the ®...
Page 179: Access Using The Printers Menu
Settings Printers Right-click the TOSHIBA e-STUDIO550-810 GL-PCL6 Printer Driver icon. GL Printer item added to the Printers menu The pop-up menu includes the item TOSHIBA GL Printer Status Select this item. GL-DocMon opens the Device Status window. Enabling and Disabling Document Monitoring...
Page 180: Document Monitor Menu
DOCUMENT MONITOR MENU GL-DocMon menu —turns the Document Monitor on and off. Disable/Enable —displays the Configuration window from which Configure you can, set startup options, set refresh rates, set up event notifications, view printer addresses and update settings. —removes the GL-DocMon icon from the taskbar. Exit Name of the connected device—selects the device to monitor.
Page 181: Device Status Window
DEVICE STATUS WINDOW is the first tab in the GL-DocMon window. Here you Device Status can view the status of the printer (or printers, if tandem printing is available). Sample Device Status window This window consists of: A menu bar containing the options Printer Document View...
Page 182: Document Monitoring Tabs
queue—this item Document > Release Proof For the Proof Print displays the Proof Print dialog box where the number of copies to be printed can be changed and the job released for printing (added to the current jobs print queue). You can only release jobs that you originally submitted.
Page 183: Printer Information
tab—Displays details of documents TopAccessComposer stored in TopAccessComposer. tab—Lists jobs with invalid department codes (if Invalid Department Code Enforcement is enabled). Printer Information The printer information includes: —A visual representation of the printer, showing Printer Image warnings as yellow and errors as red. —Name of the printer.
Page 184 —shows the condition of the copier/con- Device Status tab troller. —shows the number of documents in the print Queue tab queue. —shows the number of private print jobs. Private Print tab —shows the number of proof print jobs. Proof Print tab —shows the order of scheduled print jobs Scheduled Print for the selected device.
Page 185: Queue Reference
QUEUE REFERENCE Each of the GL-DocMon job status tabs Device Status Print Queue , and Private Print Proof Print Scheduled Print TopAccessComposer display essentially the same information. Invalid Sample Print Queue Status window Menus > —closes the dialog box. Printer Close >...
Page 186: Job Status Information
Job status information —is the name of the document that is printing. Document Name —is the state or condition of the job. Status —for Scheduled Print jobs, this item Scheduled to Print displays the date and time the job is scheduled to print in localized form.
Page 187: Checking Device Status
CHECKING DEVICE STATUS Click the tab. Device Status Check the Printer Information. Check the status bar along the bottom of the tab. For more information about this bar, see Device Status Bar page 183. To update this information, click > or click View Refresh...
Page 188: Checking Job Status
CHECKING JOB STATUS If the GL-DocMon program is not running, click > Start > Programs GL-DocMon. Right-click the GL-DocMon icon in the taskbar, select the device name, click DocMon. Click the tab for the queue you want to monitor, such as the queues.
Page 189: Releasing Proof Print Documents
RELEASING PROOF PRINT DOCUMENTS In the GL-DocMon list box for the Proof Print queue, click the job to be released. You can only release jobs that you originally submitted. In the menu bar, click Document In the drop-down menu, click Release Proof The Release Proof dialog box displays.
Page 190: Event Notification
EVENT NOTIFICATION When an event occurs that has been assigned alert status (selected for notification), a popup notification dialog box appears. This popup message contains the following information about the event: Note: If you did not select Popup Message as the notification method, you will not see a popup notification dialog box.
Page 191: Interpreting Device Messages, Warnings, And Errors
INTERPRETING DEVICE MESSAGES, WARNINGS, AND ERRORS Following is a list of printer and controller-related messages, warnings, and errors that may occur during print processing. Document has printed successfully. Private print document is being held—go to the printer and release your print job using the control panel. Document has been cancelled—you cancelled your document manually, the desired paper size is not available or the job timed out.
Page 192: Locating A Device
LOCATING A DEVICE GL-DocMon is configured by default to interrogate the controller at regular intervals. The frequency with which it polls the controller is called the refresh or polling rate. Note: GL-DocMon cannot locate or interrogate the controller if it has been set up as a NetWare NDPS printer or NPRINTER.
Page 193: Troubleshooting A Connection
Note: Another way to interrogate the device is to click Update Now on the Device Status tab of the GL-DocMon window. TROUBLESHOOTING A CONNECTION When you activate the Document Monitor, if the printer driver you select is not connected correctly to the controller, a message displays: GL-DocMon message Discovering the Device...
Page 194 When the process completes, the dialog box prompts: Select the GL for this printer. Consult with your administrator for more information Locate the name and address of the device to which you are attempting to connect. Select the device and click the link in the lower-left corner of the window to launch TopAccess for the device.
Page 195: Searching For Specific Devices
Searching for Specific Devices Discovery Settings dialog box In the section, select the TOSHIBA device you’re looking Devices for. Searching by Protocol In the section select a protocol. All protocol options are Network grayed out if you do not have the protocol installed.
Page 196: Topaccess (End User Mode)
TopAccess is a web-based job and device management tool that allows you to access GL-1020 device information over the Internet. This chapter explains how to access and use TopAccessComposer to monitor the TOSHIBA e-STUDIO550-810 Electronic Document Processing System. GL-1020 Operator’s Guide (Basic)
Page 197: Topaccess Overview
View and modify job queues View and modify copier attributes View cassette/accessory configuration View and clear the log files for jobs, messages and counters Locate other TOSHIBA devices on the network Upload client software to the network Install client software Initiate a scan...
Page 198: Opening Topaccess
The TopAccess web page opens. Using the GL-DocMon Link Right-click the GL-DocMon icon. Select the printer driver that is connected to the TOSHIBA controller. Select TopAccess. TopAccess Home Page The TopAccess Home Page or Main page is the general information page and appears upon launching the application.
Page 199 From here, you can initiate most device monitoring and management functions. TopAccess Home Page The basic TopAccess page contains a header area, body area and a footer area. The header area includes: TopAccess logo Device and communications status (Ready/Alert and Online Offline) Short-cut access to TopAccessComposer Short-cut access to device search...
Page 200 The footer area contains navigation to the top of the current page, the help information and the Install Software feature. Status Function Submenu Detail TopAccess User Interface The Status line shows the current state of the device. Click a tab to select a desired function. Each tab may have additional tabs and menus enabling you to find the detailed information you need.
Page 201: Checking Device Status
CHECKING DEVICE STATUS TopAccess opens with the end-user Device tab, which includes a picture of the device. TopAccess Device Status This tab shows the following information about the controller: Device status, which can be “Ready” or a number that identifies an alert condition. Errors are in red and warnings are in yellow.
Page 202 Click the link. Device Search Sample Device Search Check the boxes to select the devices and network protocol. Click Search TopAccess displays the results of your device search. Find the GL-1020 device you want to connect to in the Device Search Results list and click the corresponding link. A browser window containing the TopAccess screen for the selected device opens.
Page 203: Managing Print Jobs
MANAGING PRINT JOBS Using TopAccess, you can view, delete and release print jobs. End users can manage their own jobs while administrators can manage all jobs. Viewing Print Jobs To view the jobs in the various queues: Click the tab. Print Scan Jobs All Jobs is the default page.
Page 204 All Jobs Sample Scan Jobs page The Scan Jobs page displays links to the various scan logs: Current Scan Jobs, which lists all scan jobs currently queued for processing Scan Jobs Log, which lists completed scan jobs Scan Message Log, which lists system messages related to the scan function.
Page 205: Deleting Jobs From The Queue
Deleting Jobs from the Queue You can delete your pending print or scan job from the queue if it is listed on one of the Jobs pages. Click the tab. Print Scan TopAccess opens the Print or Scan Jobs page. For print jobs, click the sub tab for the type of job you want to delete.
Page 206: Releasing Proof And Scheduled Jobs
Releasing Proof and Scheduled Jobs Click the tab. Print Jobs Select the Proof or Scheduled jobs. For Scheduled jobs, TopAccess displays the date the job is scheduled to print in the Status column. Scroll down the list to locate the job. Check the box next to the job you want to print.
Page 207: Managing Scan Jobs
MANAGING SCAN JOBS To determine the status of a scan job, you can view the various scan logs: Current Jobs, which lists all scan jobs currently queued for processing Scan Jobs Log, which lists completed scan jobs Scan Message Log, which lists system messages related to the scan function.
Page 208: Viewing The Scan Jobs Log
Viewing the Scan Jobs Log To view the list of completed scan jobs: On the Scan Jobs page, click Job Log To sort the log in a particular order, click the appropriate table heading. Scroll down the list to see details of the job. Click the icon in the right corner to update the Refresh...
Page 209: Managing Counters
MANAGING COUNTERS The controller keeps track of the number of pages printed, copied and scanned and maintains a set of counters. These statistics can be displayed in totals or broken down by department. This topic describes how to view the statistics and manage department counters.
Page 210: Resetting Department And Job Counters
To view the count for a department: Click the tab. Counters The Enter the Department Code page opens. Type the code of the department for which you want to view the count or enter the master department code to display counters for all the departments.
Page 211: Resetting Scan Counters
Click Export Select the delimiter from the drop-down menu and check the box to include field names in the exported file. Click Click the link to download. File Name Note: If you experience any problems, you can use the filename hyperlink to download the exported file. Right-click the filename hyperlink and select “Save Target As...”...
Page 212: Basic Troubleshooting
BASIC TROUBLESHOOTING This chapter provides information on some of the operational errors that can occur when printing to the GL-1020 controller, explains the status and error messages logged in GL-DocMon and TopAccess, and provides the answers to some frequently asked questions. If you cannot resolve a printing problem after reviewing the information in this chapter, please consult your network administrator.
Page 213: Gl-Docmon Error Conditions
GL-DOCMON ERROR CONDITIONS GL-DocMon Status: “The GL-1020 is not responding” Problem Description The status bar reads, “The GL-1020 is not responding” and the broken connection icon is displayed in the taskbar. Corrective Action Wait for a couple of minutes. Most of the time, the connection is reestablished automatically.
Page 214 The main Print opens. menu Sample Print menu screen on copier control panel Press REBOOT A confirmation message appears. Sample Reboot Check screen on copier control panel Press to proceed. The controller goes offline while rebooting and the LCD touch screen displays first Shut-down in progress then When the...
Page 215: Cannot View Job In Gl-Docmon Print Queue
Rebooting procedure if all else fails If you can’t reboot the preferred way, do the following: Press holding down the button for at least PRINTER/NETWORK, 10 seconds Press START The controller reboots. Warning! Do NOT reboot the controller unless absolutely necessary.
Page 216: Cannot Interpret Gl-Docmon Messages/Warnings/Errors
“unserviceable” if the controller does not support the features selected for the job. This most often occurs when you use a non- TOSHIBA driver to submit a job to a GL-1020 printer. For example, you may select an HP LaserJet driver in the ®...
Page 217: Printer Is Offline
An error has occurred on the copier. Go to the copier’s control panel to see what type of error has occurred. For more details on resolving the error, refer to the Toshiba Operator’s Manual for Copying Functions or consult your network administrator.
Page 218: Glossary Of Terms
GLOSSARY OF TERMS Definition of Common Terms Term Definition Automatic Cassette Switching. A feature where a copier recognizes a request to print a specific page to a specific type of paper (in a different cassette) and prints the output accordingly. Auto-Duplexing Device.
Page 219 Definition of Common Terms Term Definition An output tray of a finishing unit or other paper output peripheral such as a mailbox sorter. Booklet mode A feature where each page of a document is printed on a half sheet of paper, which can then be folded and/or stapled to produce a smaller booklet/magazine.
Page 220 Automatic Duplex Unit (ADU) installed. See also Simplex. Electronic Document This system consists of the TOSHIBA e-STUDIO550/650/810 Processing System digital copier connected to the GL-1020 controller. It provides the convenience of walk-up copying, scanning, and network printing from the same device.
Page 221 The IP address of the router that the GL-1020 controller uses to access devices on other subnets. GL-1020 The TOSHIBA controller used to connect digital copiers to a network. Also referred to as the device or printer. Group sort Sorting multi-page, multi-copy output into sets or groups. For...
Page 222 Jobs Log to list only the details for specific types of jobs. Job Preset A feature of TOSHIBA stand-alone copiers that allows a walk-up user to set up for the next copy job while the copier is printing the current copy job.
Page 223 In order for non NDPS-aware printers, such as the GL-1020, to operate within the NDPS model, a proprietary “gateway” must be installed and configured on the network. The TOSHIBA NDPS Gateway is distributed on the e-STUDIO GL-1020 Admin’s Client CD-ROM. NetWare Directory Service. NDS maintains a hierarchical...
Page 224 ® Windows operating system to the GL-1020 controller, with the output produced on the connected TOSHIBA digital copier. Network File System. A Unix networking protocol that allows files and printers to be shared across the network. Network Interface Card. A printed circuit board that is installed in both client (personal computers or workstations) and server machines to control the exchange of data between them.
Page 225 PostScript files as electronic input. Printer Driver Software installed on the client workstation that enables printing to a device. The TOSHIBA printer drivers are on the e-STUDIO GL-1020 Client CD-ROM. They permit printing to the GL-1020 controller. Printing mode...
Page 226 Definition of Common Terms Term Definition Raw Print Job A print job that is sent to the controller by means other than the GL-1020 printer driver. For example, using DOS commands to print directly to the local port, or using a different type of driver, such as a HP driver, to print to a GL-1020 controller.
Page 227 Definition of Common Terms Term Definition Subnet Mask A number that identifies a subnetwork so that an IP address can be shared by the local network. TCP/IP Transmission Control Protocol/Internet Protocol. The TCP part of TCP/IP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
Page 228: Index
INDEX accessing cassette information 84 device status window 181 Document Monitor menu 180 contents 12 Add Printer 36, 44, 67 confidential printing 130 Add Printer Wizard 43 Config page launching 51 printing 99 address Configuration physical address of controller 183 dialog box 192, 193, 194, 195 printer’s 177 configuration...
Page 229 controlling GL-1020 operation 98 Discovery dialog box counters printers list/addresses 177 changing 205 Document Monitor exporting 210 accessing configuration settings 180 managing 209 menu resetting for print jobs 210 accessing 180 resetting for scan jobs 211 menu options cover options enabling and disabling 180 Windows®...
Page 230 GL DocMon overview 23 administration 206 GL-1020 counters 209 controlling operation 98 counters, resetting 210 features 22 deleting 188 installing scheduling 182 print drivers 43 statistics 209 job status layout options 22 checking 188 GL-DocMon 213 job types 116 features and functions 169 jobs GL-DocMon link 198 deleting 208...
Page 231 managing jobs postscript printing 159 Proof Print 107 adjusting brightness TopAccessComposer 108 Windows® version 161 manipulating images adjusting contrast Macintosh 138 Windows® version 161 Windows® version 163 choosing output protocol Media type 23 Windows® version 162 messages, interpreting 191 compressing bitmaps Microsoft Windows®...
Page 232 43 proof jobs installing drivers from TopAccess 43 releasing 206 printers folder Proof Print 22, 132 adding the TOSHIBA printer 179 deleting job 107 printing 159 editing copy count 108 basics 94 job status 183...
Page 233 135 collating options 94 TopAccessComposer jobs finishing options managing 108 Windows® version 150 TOSHIBA digital copier control panel (illus.) 164 page orientation 94 troubleshooting print properties 90 a connection 193 setting up paper size, type and source 137...
Page 234 Windows® version 153 Web Help 26 window sample print 115 Windows NT® 4.0 requirements 24, 33 Windows printer folder adding the TOSHIBA printer 179 Windows® 2000 requirements 24, 34 Windows® 98 requirements 24, 33 Windows® ME requirements 24, 33 Windows® XP requirements 24, 34 GL-1020 Operator’s Guide (Basic)

Toshiba e-STUDIO GL-1020 Operator's Manual

Preface

Overview

Installing Client Software

Printing

Creating and Using Department Codes

Document Properties in the Windows® Operating System

Using Extended Print Functionality

Layout and Finishing Options

Monitoring Jobs

Topaccess (End User Mode)

Basic Troubleshooting

Glossary of Terms

Index

Quick Links

Troubleshooting

Related Manuals for Toshiba e-STUDIO GL-1020

Summary of Contents for Toshiba e-STUDIO GL-1020