Paper Jam Service Check - Lexmark C734 Service Manual

Step Questions / actions
4 Carefully lift the printer off the option, and lay
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
5 Is tray 4 a high-capacity input option (2,000-
sheet feeder)?
6 Replace the complete tray 4 option.
Does the error clear?
7 Replace the high-capacity input tray (2,000-
sheet feeder)?
244.10—Paper Jam service check
Step Questions / actions
1 1. Bring the printer up in Diagnostics Menu
(turn off the printer, press and hold
. and turn on the printer).
2. Select PRINT TESTS, and press
Select (
3. Select a tray below tray 4, and press
Select (
4. Select Single, and press Select (
Did the page feed correctly?
).
).
).
Yes
Replace the option cable.
See "Option cable
removal" on page
Go to step 7.
Problem resolved.
Problem resolved.
Yes
Problem resolved
and
No
Go to step 5.
4-111.
Go to step 6.
Replace the system board.
See "System board
removal" on page
Replace the system board.
See "System board
removal" on page
No
Replace the complete
tray 4 option.
Diagnostic information
5026
4-139.
4-139.
2-83