Lexmark C734 Service Manual page 58

5026
Error code
242.05
242.10
242.11
242.17
242.26
242.27
2-24
Service Manual
Description
Tray 2 picked, but page failed to reach
the option sensor in time.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Loading card stock from the
special media tray above the fill
line.
Tray 2 page exits pass thru made
early.
Possible causes:
• Defective pass thru sensor
• Faulty cable in the connector
JOPT1 on system board.
Tray 2 sensor never broke.
Possible causes:
• Incorrect tray 2 media setting
• Incorrect Tray 2 paper loading
• Incorrect media restraint setting
• Paper tray 2 failure
• Aligner failure
• Transport belt module failure
• Loading card stock from the
special media tray above the fill
line.
• High humidity (replace paper)
Tray 2 detected a jam from idle.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
While feeding from tray 2, the pass
thru sensor is not made.
Possible causes:
• Incorrect paper loading for lower
tray
• Incorrect media restraint setting
for lower tray
• Paper tray 2 assembly failure
• Lower tray 3 assembly failure
While feeding from a lower tray, pass
thru sensor did not break.
Possible causes:
• Paper tray 2 assembly failure
(feed through roller)
• Aligner failure
• Transport belt motor failure
Action
1. Ensure proper media is set for the type of paper
used in tray 2.
2. Fan media, and stack flat in tray 2.
3. Properly set the media restraints in tray 2.
4. Check the pick arm rolls (tires) in tray 2 and
replace if worn.
If the previous actions do not fix the problem, go to
"242.05—Paper Jam service check" on
page 2-70.
• Ensure the proper media is set for the type of
paper used in tray 2.
• Check for anything in the paper path that might
cause the paper to jam.
• The exits pass thru sensor may not be
functioning properly. Go to
Jam service check" on page
1. Ensure the proper media is set for the type of
paper used in tray 2.
2. Fan media, and then stack flat in tray 2.
3. Properly set the media restraints in tray 2.
Go to "242.03, 242.11—Paper Jam service
check" on page 2-69.
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
"242.17—Paper Jam service check" on
page 2-72.
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Ensure the proper media is set for the type of
paper used in the lower tray.
3. Fan the media, and then stack flat in the lower
tray.
4. Properly set the media restraints in the lower
tray.
5. Check the pick arm rolls (tires) in the lower tray,
and then replace if worn.
If the problem persists, go to
service check" on page 2-73.
• Clear away anything in the paper path that might
cause the paper to jam.
• Reseat option tray 2.
• Go to "242.27—Paper Jam service check" on
page 2-73.
"242.10—Paper
2-71.
"242.26—Paper Jam