Paper Jam Service Check - Lexmark C734 Service Manual

Step Questions / actions
4 Carefully lift the printer off the option, and lay
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
5 Is tray 2 a high-capacity input tray (2,000-
sheet feeder)?
6 Replace the tray 2 option.
Does the error clear?
7 Replace the HCIT top plate. See
assembly removal" on page
242.10—Paper Jam service check
Step Questions / actions
1 1. Bring the printer up in Diagnostics Menu
((turn off the printer, press and hold
and . and turn on the printer).
2. Select PRINT TESTS, and press
Select (
3. Select a tray below tray 2, and press
Select (
4. Select Single, and press Select (
Did the page print correctly?
"Top plate
4-177.
).
).
).
Yes
Replace the option cable.
See "Option cable
removal" on page 4-111.
Go to step 7.
Problem resolved.
Problem resolved.
Yes
Problem resolved.
5026
No
Go to step 5.
Go to step 6.
Replace the system board.
See "System board
removal" on page 4-139.
Replace the system board.
See "System board
removal" on page 4-139.
No
Replace the complete
tray 2 option.
2-71
Diagnostic information