Proximus Forum 500 User Manual page 36

Telephoning
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forwarding
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forwarding
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configuration, the system administrator defines an interval in seconds for
call forwarding. You can replace this default with your own indi-
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vidual value when programming
forwarding mode has been activated,
Call forwarding to a voicebox
If Forum Voicemail, the integrated voicemail system of the Forum 500 /
Forum 5000, is installed, you can also forward your calls to a voicebox
configured for you.
Call forwarding instances set up by the system administrator
● Selective Call Forwarding: The system administrator can programme call
forwarding where the call number of the caller is analysed ("SCF: Selective
Call Forwarding").
● Call filter: The system administrator can use call filters to establish call
forwarding settings that apply to callers with specific call numbers or
callers with suppressed numbers.
Potentially this could be the reason why specific calls do not reach you. If you
have any questions concerning this functionality, please consult your system
administrator.
Least Cost Routing
Least Cost Routing (LCR) can be evaluated with call forwarding to external
numbers, provided your system administrator has configured LCR and its
application in the Forum 500 / Forum 5000 correspondingly. Ask your
administrator for the configuration applicable to you.
Hunt group call numbers
During system configuration, the system administrator can configure call
forwarding destinations for hunt group call numbers. These destinations are
called when all users of a hunt group are busy and/or when a call is not
accepted by any member of the hunt group within a certain time interval. You
cannot view or change this call forwarding on your device.
In addition, the system administrator can determine whether you can forward
incoming calls to the hunt group call number or not. If the system adminis-
trator does not permit call forwarding for your hunt group call number, any
34
or ). You can, for example, configure call
Busy
for external calls to one call number, and call
for internal calls to a different call number. During
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Immediately
General Information
call forwarding. If more than one
is given priority.