Using The Authorisation Number - Westpac EFTPOS 1i User Manual

Using the Authorisation number

Terminal Screen Next Step
Start by initiating the transaction via the POS interface, including
READY
entry of the ROC which is to be completed�
14:35 29/10/13
Enter the ROC number for completion into the POS� Enter six zero's
(000000) to force ROC entry via the terminal on the following
PRE-AUTH
screen�
Enter ROC NO.
On POS
This screen is shown if an unknown (or blank) ROC number was
PRE-AUTH
supplied by the POS�
If NO is selected, the next step will be to present a card�
If YES is selected, the entered Authorisation number will be
Enter AUTH NO.
accepted and the following step will be chosen�
On POS
If the lookup is successful then the pre-authorised details will
PRE-AUTH
be shown (last four card number digits, amount, authorisation
number)�
Confirm via the POS whether the authorisation details shown are
Verify Checkout
correct�
Correct?
If NO is selected, the terminal will prompt for ROC re-entry (if the
ROC was entered into the terminal) or return to the idle screen (if
the ROC was supplied by the POS)
If YES is selected, the completion will continue as expected�
If prompted, physically present the card to the terminal by swiping
CHECK OUT $X�XX
or inserting�
Swipe or
Insert Card
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BANK OF MELBOURNE EFTPOS 1i TERMINAL USER GUIDE
Terminal Screen Next Step
Press ENTER on the terminal to proceed�
CHECK OUT $X�XX
Press ENTER
If signature is required, check that the customer signature is
correct and confirm via the POS�
CHECK OUT $X�XX
VERIFY SIGNATURE
CORRECT?*
Take note of the response message� A successful response will
display "Approved", while an unsuccessful response will display
"Declined Signature Error"�
CHECK OUT Approved
*Note: Signature will still be required for some cards (for example signature-only cards, payment
cards that do not have a chip and some international cards)� Your terminal will be able to process
these cards as normal�
BANK OF MELBOURNE EFTPOS 1i TERMINAL USER GUIDE
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