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4.7
How to Process a Pre-Authorisation
This function is used to reserve funds for a sale to be processed at a later time� Car rentals and
hotels/motels most commonly use this function�
Note:
• Pre-authorisation transactions can only be performed on credit cards and charge cards and
only where you have been authorised to do so� Be sure to retain the receipt as it might be
required to process the completion transaction�
• The terminal retains pre-authorisations for seven calender days only�
• The length of time funds are help on a customer's card varies depending on the rules set by
the cardholder's card issuer�
• Once obtained, a pre-authorisation cannot be cancelled except by the card issuer, or until the
authorisation expires�
Terminal Screen
Next Step
Start by initiating the transaction via the POS interface�
READY
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29/10/13
Physically present the card to the terminal by swiping or inserting�
Manual entry of card number via the terminal is also allowed�
Swipe or
Insert Card
If prompted, press ENTER on the terminal to proceed�
PRE-AUTH
$X�XX
MASTERCARD
CR
Press ENTER
To Confirm
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BANK OF MELBOURNE EFTPOS 1i TERMINAL USER GUIDE
Terminal Screen
Next Step
Wait for the POS "Processing" message to complete�
PRE-AUTH
$X�XX
Processing
Please Wait
If prompted, remove the customer's card from the terminal�
REMOVE
CARD
If signature is required, check that the customer signature is
PRE-AUTH
$X�XX
correct and confirm via the POS�
VERIFY SIGNATURE
CORRECT?*
Take note of the response message� A successful response will
PRE-AUTH
$X�XX
display "APPROVED", while an unsuccessful response will display
"DECLINED SIGNATURE ERROR"�
APPROVED
*Note: Signature will still be required for some cards (for example signature-only cards, payment
cards that do not have a chip and some international cards)� Your terminal will be able to process
these cards as normal�
BANK OF MELBOURNE EFTPOS 1i TERMINAL USER GUIDE
23
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