Out-Of-Box Failures - NCR 7455 Hardware User's Manual

Chapter 2: Hardware Installation 2-23

Out-of-Box Failures

The RSG-Atlanta Customer Satisfaction Hotline will replace out-of-box
failed hard disks with identical, preloaded drives. Once a system is
successfully installed, all disk contents are the responsibility of the
customer. The customer is responsible for restoring operating system
software and/or customer-specific data onto replacement disks sent to
repair a failed or damaged disk in the field. NCR provides recovery
tools for the operating system and platform software.