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NCR RealPOS 7458 Hardware Service

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NCR RealPOS 7458
Release 1.0
Hardware Service
B005-0000-1442
Issue A

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Summary of Contents for NCR RealPOS 7458

  • Page 1 NCR RealPOS 7458 Release 1.0 Hardware Service B005-0000-1442 Issue A...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Warnings Servicing Caution: This product does not contain user serviceable parts.
  • Page 4 This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation. Caution: DO NOT connect or disconnect a printer, keyboard, or any other terminal-powered peripheral while the terminal is powered on.
  • Page 5 Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  • Page 6 • NCR 5952 Wedge DynaKey User’s Guide (BD20-1370-A) • NCR 5964 12.1-Inch Touch LCD User’s Guide (B005-0000-1324) • NCR 5972 2 x 20 Customer Display User’s Guide (B005-0000-1372) • NCR 5973 International VFD Customer Display User’s Guide (B005-0000-1162) • NCR 5982 5-Inch LCD Operator Display User’s Guide (BD20-1443-A) •...

  • Page 7: Table Of Contents

    Table of Contents Chapter 1: Product Overview Introduction ................... 1-1 Cabinet ..................... 1-2 Label Locations..................1-4 Chapter 2: POST Diagnostics Power-On Self-Test (POST) Errors ............. 2-1 Recoverable POST Errors .............. 2-2 Error and Beep Codes ..............2-2 Terminal POST Errors..............2-6 Test Points and Beep Codes ............
  • Page 8 Replacing the Front Panel Control Board......3-16 Replacing the CD-ROM Drive..........3-17 Removing the Hard Disk............. 3-19 Removing the Hard Disk Assembly........3-20 Replacing the Hard Disk Assembly ........3-20 Removing the Compact Flash............. 3-21 Replacing the Compact Flash ..........3-22 Removing the Secondary Hard Disk .........
  • Page 9 Latch Assembly Wiring and Adjustments........ 3-47 Power Supply ..................3-48 AC Input ..................3-48 DC Outputs ................... 3-48 Maximum Rated Output Power..........3-49 UPS ....................3-49 Battery Performance ..............3-50 Power Supply Cable Pin-Outs ............ 3-51 Clearing the Password ............... 3-52 Connector Pin-Out Identification .............
  • Page 10 viii CPU Fan (CN10)............... 3-61 LCD Interface (CN4)..............3-62 Parallel (CN3) ................3-63 IDE-1/IDE-2 (CN17, CN14) ............3-64 Flexible Diskette (CN18).............. 3-65 PCI Riser Card (PCI1) ..............3-66 PCI Riser Card ................3-69 Chapter 4: Cable Routing Guide Primary IDE Cable ................4-1 Secondary IDE Cable ................
  • Page 11 Revision Record Issue Date Remarks Feb 2003 First issue...
  • Page 12 NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.
  • Page 13 Voluntary Control Council for Interference (VCCI) International Radio Frequency Interference Statement Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

  • Page 14: Declaration Of Conformity

    Model Number 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz Electrical Ratings (Input) NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive...

  • Page 15: Chapter 1: Product Overview

    Product Overview Chapter 1: Introduction The NCR RealPOS 80 (also referred to as NCR 7458) is a powerful, retail-hardened point-of-sale terminal targeted for general merchandise, food and convenience store environments. It provides exceptional scalability utilizing Intel Celeron and Pentium III processors to address a range of price/performance levels and operating system environments.

  • Page 16: Cabinet

    Outstanding flexibility has been designed into the optional integration tray for use with unified configurations. This integration tray supports a variety of NCR’s most popular peripheral options. Internally, the following features are supported: •...
  • Page 17 Chapter 1: Product Overview The following table highlights the standard features and options available with the RealPOS 80 base Models: Major Model 7458-1110 Intel 850MHz Celeron, 128MB Memory, Flex Disk, 4 RS-232, 4 Powered USB, Audio/Mic. and US Power Cord. (G11) 7458-1111 Intel 850MHz Celeron, 128MB Memory, Flex Disk, 4 RS-232, 4 Powered USB, Audio/Mic.

  • Page 18: Label Locations

    Note: The serial number is repeated on the inside of the Front Security Door. Class:7458-2201 S/N:36309845 Date:21 November 2002 NCR Corporation Atlanta, GA 30096 Made in Singapore Class 7458 100-240 Vac 6.0 A 50-60 Hz This device complies with Part 15 of the FCC rules.

  • Page 19: Chapter 2: Post Diagnostics

    POST Diagnostics Chapter 2: Power-On Self-Test (POST) Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. If a system boot is incomplete (for example, the system is turned off while it is going through the POST), then the next time the system is powered on you may get a message stating that the previous boot was incomplete.

  • Page 20: Recoverable Post Errors

    Chapter 2: POST Diagnostics Recoverable POST Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. If the Beep Error Codes option is set to ON in BIOS Setup, a series of 2 beeps is issued followed four (4) groups of 1 to 4 tones.
  • Page 21 Chapter 2: POST Diagnostics Beeps Error Message Corrective Action Video Errors 1-3-1-1 0220: Monitor type does not Should not happen, match CMOS - Run SETUP unless CMOS is corrupted. Default Parameters in Setup. Memory Errors 1-4-1-1 0230: System RAM Failed at Replace Memory offset: module...
  • Page 22 Chapter 2: POST Diagnostics Beeps Error Message Corrective Action 2-4-1-2 0271: Check date and time Set Time and Date settings Configuration Errors 3-1-1-1 0280: Previous boot incomplete - Default configuration used 3-1-1-2 0281: Memory Size found by Possible Hardware POST differed from EISA problem with CMOS Motherboard or...
  • Page 23 Chapter 2: POST Diagnostics Beeps Error Message Corrective Action 4-4-3-1 02F8: CPU over temperature Check/replace Fan, error Check air vents, etc 4-4-3-2 02FA: Cannot read CPU Check/replace Fan, temperature Check air vents, etc. 4-4-3-3 02FA: Cannot read CPU Replace Motherboard temperature 4-4-3-4 02FB: Cannot read System...

  • Page 24: Terminal Post Errors

    Chapter 2: POST Diagnostics Terminal POST Errors There are several POST routines that issue a POST Terminal Error and shut down the system if they fail. Before shutting down the system, the terminal-error handler issues a beep code signifying the test point error, then writes the error to port 80h and attempts to initialize the video.

  • Page 25: Chapter 3: Hardware Service

    Hardware Service Chapter 3: Introduction This chapter discusses procedures for disassembling the 7458 hardware for servicing. Topics include: • Safety requirements • Back Panel Cable connectors • Disassembly procedures • Board strapping information Safety Requirements Caution: This product does not contain user serviceable parts. Servicing should only be performed by a qualified service technician.
  • Page 26 This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation. Caution: DO NOT connect or disconnect a printer, keyboard, or any other terminal-powered peripheral while the terminal is powered on.

  • Page 27: Back Panel Cable Connectors

    Chapter 3: Hardware Service Back Panel Cable Connectors The following illustrations identify the Back Panel connectors. The optional USB Daughter Card has three 12V USB+ connectors, one 24V USB+ connector, and Audio connectors. AC Input Accessory AC Audio Out 12V USB 24V USB Audio * RS232/C...

  • Page 28: Electronics Box Disassembly Procedures

    Chapter 3: Hardware Service Electronics Box Disassembly Procedures This section explains how to disassemble the 7458 for service purposes. Warning: Disconnect the AC power cord before disassembling the Terminal. Removing the Electronics Tray 1. Disconnect all cables from the back of the Electronics Box. 2.

  • Page 29: Replacing The Electronics Tray

    Chapter 3: Hardware Service 3. Open the Security Door. 4. Pull the Release Latch forward to release the Electronics Tray. Release Latch 20346 5. Slide the Electronics Tray out of the cabinet. About half way out there is a Tray Stop on the side of the tray. Press in on the stop to remove the Electronics Tray from the cabinet.

  • Page 30: Removing The Motherboard

    Chapter 3: Hardware Service Removing the Motherboard 1. Release the Motherboard Tray Slide Latch and slide the tray toward the front of the terminal. Motherboard Tray Slide Latch 20321...
  • Page 31 Chapter 3: Hardware Service 2. Remove the USB Daughter Card. a. Disconnect the USB Power Cable (P6) and the CD-ROM Audio Cable (CN11, if present) from the USB Daughter Card. b. Disconnect the USB Control Cable from the Motherboard. USB Power Cable (P6) CD-ROM Audio Cable (CN11)
  • Page 32 Chapter 3: Hardware Service c. Remove the USB Daughter Card by lifting up on it and then pivoting it out as shown below. USB Daughter Card USB Control Cable Cable Clamp 20349 Replacing the USB Daughter Card Note: The USB Daughter Card service assembly includes the bracket.
  • Page 33 Chapter 3: Hardware Service 3. Use the illustration below for reference (Sheet Metal Tray not shown). Disconnect the following cables from the Motherboard. • Front Panel Switch Cable (CN16) • Hard Disk Interface Cable (CN17) • Flexible Diskette Interface Cable (CN18) •...

  • Page 34: Replacing The Motherboard

    3-10 Chapter 3: Hardware Service Replacing the Motherboard Note: The Motherboard service assembly includes the sheet metal tray and the PCI Tree Card. 1. Verify the board’s jumper settings. (See the Processor Board section) 2. Remove the CPU, Lithium Battery, and memory modules from the old Motherboard assembly and install them on the new board.

  • Page 35: Removing A Pci Adapter Card

    Chapter 3: Hardware Service 3-11 Removing a PCI Adapter Card Adapter cards are connected to the PCI Riser Card inside the Electronics Box. 1. Remove the Electronics Tray. 2. Release the Motherboard Tray Slide Latch and slide the Motherboard Tray slightly toward the front of the terminal. 3.

  • Page 36: Removing The Power Supply

    3-12 Chapter 3: Hardware Service Removing the Power Supply 1. Disconnect all power cables. • Hard Disk Power • Hard Disk #2 Power • Flexible Diskette Power • CD-ROM Power • UPS Battery Power Note: This is simplified by first removing the hard drive assembly, if present.

  • Page 37: Replacing The Power Supply

    Chapter 3: Hardware Service 3-13 Replacing the Power Supply The Power Supply has two hooks on the bottom that are used to hold it in place. 1. Position the Power Supply in the terminal chassis so that the hooks align with the slots in the chassis. 2.

  • Page 38: Replacing The Flexible Disk Drive

    3-14 Chapter 3: Hardware Service Replacing the Flexible Disk Drive 1. Place the Flex Drive in the Flex Bracket, aligning the screw holes in the Flex Drive with the two pins on the bracket. Flex Drive Flex Drive Bracket CD-ROM Drive Flex Drive Slide Latch 20340 2.
  • Page 39 Chapter 3: Hardware Service 3-15 2. Press in on the latches on the sides of the disk drive assembly. At the same time slide the drive assembly toward the back of the terminal using your thumbs. Note: Press on the top set of latches. The bottom latches are for the Hard Drive Drawer.

  • Page 40: Replacing The Front Panel Control Board

    3-16 Chapter 3: Hardware Service 4. Turn the assembly upside down and remove the CD-ROM Drive from the bracket. − Disconnect the standoff by pulling up on the CD-ROM Drive − Remove the drive from the slots in the bracket CD-ROM Drive Standoff Slots...

  • Page 41: Replacing The Cd-Rom Drive

    Chapter 3: Hardware Service 3-17 Replacing the CD-ROM Drive 1. Insert the two extensions of the CD-ROM Drive Bracket into the slots in the bracket. CD-ROM Drive Bracket Standoff Slots 20336a 2. Snap the standoff into the hole in the bracket.
  • Page 42 3-18 Chapter 3: Hardware Service 3. Install the Flexible Disk Drive/CD-ROM Assembly in the terminal. There are two hooks on the bottom of the assembly that should align with hooks on the Hard Disk Bracket. Slide the Flexible Disk Drive/CD-ROM Assembly toward the front of the terminal until it latches into position.

  • Page 43: Removing The Hard Disk

    Chapter 3: Hardware Service 3-19 Slave Drive (Gray) Motherboard (Blue) Master Drive (Black) 20546 Removing the Hard Disk Note: The Hard Disk can be removed without having to open the cabinet. 1. Unlock and open the Security Door. Hard Disk Security Lock Hard Disk Latch Security Door...

  • Page 44: Removing The Hard Disk Assembly

    3-20 Chapter 3: Hardware Service Removing the Hard Disk Assembly If necessary, the entire Hard Disk Assembly can be removed. 1. Disconnect the cables from the Hard Disk. 2. Press in on the latches on the sides of the Disk Drive Assembly. At the same time slide the assembly toward the front of the terminal.

  • Page 45: Removing The Compact Flash

    Chapter 3: Hardware Service 3-21 Removing the Compact Flash The terminal configuration determines where the Compact Flash is mounted. It can be on the Secondary Hard Disk Bracket, the UPS Battery Bracket, or on the chassis. All three locations contain the same hole/slot pattern for the mounting the bracket.

  • Page 46: Replacing The Compact Flash

    3-22 Chapter 3: Hardware Service Replacing the Compact Flash 1. Hook the bottom of the Compact Flash Bracket onto the slot on the Hard Disk Bracket (or UPS Bracket or the Chassis as applicable). 2. Snap the standoff into the hole on the bracket. 3.

  • Page 47: Removing The Secondary Hard Disk

    Chapter 3: Hardware Service 3-23 Removing the Secondary Hard Disk 1. Lift the Hard Disk Release Latch on the Hard Disk Bracket and slide the drive assembly to the side as shown below to disengage it from the chassis. Hard Disk Release Latch 20330 2.
  • Page 48 3-24 Chapter 3: Hardware Service 2. Position the Hard Disk assembly over the hooks in the chassis base and slide it into its latched position. Hard Disk 20418 3. Connect the Power Cable (HDD3) to the Hard Disk. 4. Connect the Hard Disk Interface Cable to the Hard Disk and to IDE-2 on the Motherboard.

  • Page 49: Removing The Ups Battery Assembly

    Chapter 3: Hardware Service 3-25 Removing the UPS Battery Assembly 1. Remove the Secondary Hard Disk (if present). 2. Remove the Outside UPS Battery Bracket. a. Release the latch on the by pressing the green tab toward the back of the terminal as shown below. b.

  • Page 50: Replacing The Ups Batteries

    3-26 Chapter 3: Hardware Service Replacing the UPS Batteries 1. Connect the UPS Battery Cable to the Power Supply. 2. Insert the batteries in the bracket. This is a tight fit so be careful to not cut the battery cables. Note the battery orientation. Also, make sure the one battery is not sitting on top of the vertical sheet metal extension in the base.
  • Page 51 Chapter 3: Hardware Service 3-27 3. Install the UPS Battery Cover. a. Align the slots (3) in the bracket with the hooks in the chassis b. Slide the bracket into its latched position. Hooks UPS Battery Cover 20328...

  • Page 52: Removing The Fan

    3-28 Chapter 3: Hardware Service Removing the Fan Note: The UPS Batteries (if present) must be removed before the Fan can be removed (see the Removing the UPS Battery Assembly section.) The Fan is mounted on two hooks and held in place by two Tension Arms.

  • Page 53: Circuit Boards

    Chapter 3: Hardware Service 3-29 Circuit Boards Processor Board Flexible Diskette IDE-2 DIMM2 (CN18) IDE-1 (CN14) DIMM1 (CN17) Front Panel (CN16) Compact Flash Power (CN15) CPU Fan Reserved (CN10) (J1) Power Supply (PS1) USB Card RS232/C (CN12) (CN6) RS232/A PCI Riser Card (CN6) (PCI1) RS232/D...

  • Page 54: Jumper Settings

    3-30 Chapter 3: Hardware Service Jumper Settings COM1 Power Default settings shown Pin 1 - 2 COM1 Powered Pin 2 - 3 Ring Indicator Reserved 19547 Memory Configurations Single Number of Total Memory DIMM (MB) DIMMs (MB)

  • Page 55: Installing Memory Modules

    Chapter 3: Hardware Service 3-31 Installing Memory Modules The 7458 contains two DIMM sockets. To install the DIMM, follow these steps: 1. Slide the Electronics Tray out of the terminal cabinet and locate the DIMM socket. 2. Open the latches at the ends of one of the sockets. 19532 Note: The DIMM can be installed into either DIMM socket.

  • Page 56: Replacing The Cpu

    3-32 Chapter 3: Hardware Service Replacing the CPU CPU replacement kits include a CPU and a Heat Sink and Fan Assembly. To replace these parts, use the following procedure. 1. Slide the Electronics Tray out of the terminal cabinet. 2. Locate the CPU (refer to Motherboard illustration earlier in this section).
  • Page 57 Chapter 3: Hardware Service 3-33 7. Unsnap the Lever on the CPU Socket and raise it to a vertical position. 8. Carefully remove the CPU and place it in an anti-static packing. 18466a 9. Correctly position the new CPU over the CPU Socket and then guide the pins gently into place.
  • Page 58 3-34 Chapter 3: Hardware Service 12. Position the Heat Sink and Fan Assembly over the CPU (align the Key) and lower it onto the CPU. Caution: Make sure the Key is between the CPU and the connector. Otherwise the CPU will overheat. 17925 13.

  • Page 59: Replacing The Lithium Battery

    Chapter 3: Hardware Service 3-35 Replacing the Lithium Battery Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. 1. Slide the Electronics Tray out of the terminal cabinet. 2.

  • Page 60: Usb Daughter Card

    3-36 Chapter 3: Hardware Service USB Daughter Card The USB Daughter Card provides powered USB connectors for peripheral support. Self-Healing Fuses: Each of the USB ports are fuse protected. The 24V port uses a standard replaceable fuse. The 12V ports use Self-Healing Fuses.
  • Page 61 Chapter 3: Hardware Service 3-37 PIN ASSIGNMENTS Daughter Card Power Connector GROUND GROUND GROUND +3.3V GROUND 3.3V +12V 10 +12V 11 +24V 12 +24V 13 +24V RTN 14 +24 RTN View Looking Into Board A udio C onnectors A mplified Stereo O ut M icrophone In C onnector: N ike N K-025O C onnector: N ike N K-025P...
  • Page 62 3-38 Chapter 3: Hardware Service M otherboard Interface Connector View Looking Into Board PIN ASSIGNM ENTS SYNC SDOUT ACRST~ SDIN BITCLK CD_OPEN_A CD_OPEN_B CD_ST_AB REFRESH~ 10 CPWOK 11 SD(0) 12 SD(1) 13 SD(2) 14 SD(3) 15 GROUND 16 USBDT0 + 17 USBDT0 - 18 GROUND 19 USBDT1 +...

  • Page 63: 3-Slot Pci Riser Card

    Chapter 3: Hardware Service 3-39 3-Slot PCI Riser Card provides for three PCI expansion slots. The 3-Slot PCI Riser Card 20374...

  • Page 64: Ethernet Circuitry

    3-40 Chapter 3: Hardware Service Ethernet Circuitry The onboard Ethernet circuitry supports wiring in accordance with the following specifications. Standard 10/100Base-T Data Rate 100 M bit/s Segment Length 100 M Max Segments between Nodes Max Repeaters between Nodes Network Span Nodes/Segment Node Spacing Cable...

  • Page 65: Pci Lcd Board (5953-K152)

    Chapter 3: Hardware Service 3-41 PCI LCD Board (5953-K152) This PCI LCD Board provides a PCI bus interface for the 5953 12.1-Inch DynaKey. System Speaker Connection Power Harness Connector VGA BIOS Keyboard Header Connector (for optional internal harness) W1 Jumper Switch and Shunt LCD Connector PS/2 Keyboard Connector...

  • Page 66: Pci Lcd Board (5952-K052)

    3-42 Chapter 3: Hardware Service PCI LCD Board (5952-K052) This PCI LCD Board provides a PCI bus interface for the 5952 10.4-Inch DynaKey. Panel Select Switch (SW1) Power Harness Connector Keyboard Header Connector (for optional internal harness) VGA BIOS LCD Connector PS/2 Keyboard Connector (Keyboard Adapter Cable) 15376...

  • Page 67: Pci Vga Video Card (7456-K350)

    Chapter 3: Hardware Service 3-43 PCI VGA Video Card (7456-K350) This PCI card provides a PCI bus interface for CRTs used in dual display configurations. Install the VGA PCI Card into a PCI slot in the terminal. See the Hardware User’s Guide for information how to install an adapter card.

  • Page 68: 4-Port Pci Rs-232 Board (3030-K169)

    3-44 Chapter 3: Hardware Service 4-Port PCI RS-232 Board (3030-K169) The 4-Port RS-232 Board provides four additional RS-232 ports. The board requires one unique IRQ and four eight-byte I/O addresses which are automatically assigned by the PCI BIOS. It can operate in a Windows 95/98/2000 or Windows NT environment.

  • Page 69: 4-Port Pci Rs-232 Expansion Card (3212-K170)

    Chapter 3: Hardware Service 3-45 4-Port PCI RS-232 Expansion Card (3212-K170) The SIIG Full Profile PCI-4S RS-232 Board provides four additional RS-232 ports. The board requires one unique IRQ and four eight-byte I/O addresses which are automatically assigned by the PCI BIOS. It can operate in a DOS/Windows 3.1x, Windows 95/98/98 SE/NT4.0/ 2000 or Windows XP environment.

  • Page 70: 2-Port Pci Rs-232 Expansion Card (3212-K171)

    3-46 Chapter 3: Hardware Service 2-Port PCI RS-232 Expansion Card (3212-K171) The SIIG Full Profile PCI 2S RS-232 Board provides two additional RS-232 ports. The board requires one unique IRQ and two eight-byte I/O addresses which are automatically assigned by the PCI BIOS. It can operate in a DOS/Windows 3.1x, Windows 95/98/98 SE/NT4.0/ 2000 or Windows XP environment.

  • Page 71: Cash Drawer

    Chapter 3: Hardware Service 3-47 Cash Drawer Latch Assembly Wiring and Adjustments Switch Assembly Detail Route the Blue and Red Yellow wires under the cable tie. Bend the wire leads to clear the area of the mounting screw head. Black Blue Green Latches to the banded...

  • Page 72: Power Supply

    3-48 Chapter 3: Hardware Service Power Supply The power supply provides power to the 7458 Terminal, as well as various retail peripherals through the powered connectors. The power supply is controlled by a logic on/off switch, which permits it to be disabled through software.

  • Page 73: Maximum Rated Output Power

    Chapter 3: Hardware Service 3-49 Maximum Rated Output Power The maximum rated output power as defined as the sum of the products of each nominal voltage and maximum load, which is 300 W including battery charger output. The UPS provides un-interruptible power to all DC outputs in the event of an AC line interruption, until the support batteries reach a specified level or until AC power is available again.

  • Page 74: Battery Performance

    3-50 Chapter 3: Hardware Service Battery Performance Transaction Ride-Through. The battery supports Application: full operation of the POS terminal and peripherals. Maximum: 428 W (300 W DC output power and Power Draw from Battery 70% efficiency) 70% min, 75% typical UPS Conversion Efficiency: 1-30 minutes...

  • Page 75: Power Supply Cable Pin-Outs

    Chapter 3: Hardware Service 3-51 Power Supply Cable Pin-Outs HDD: P1 12 V HDD: P2 BRN: ~UPS_OFF HDD: P3 GRY: ~BATT_SENS BPUR BATT_LO WHT: AC_GOOD FDD: P4 BLK: GND UPS: P8 ~BATTS_RTN BATT_RTN BATT_RTN BATT: P7 24V_BATT BATT_CHG Power Supply BATT_CHG ATX: P10 3.3V : ORG...

  • Page 76: Clearing The Password

    3-52 Chapter 3: Hardware Service Clearing the Password The password can be cleared as follows. 1. Turn the power off and disconnect power from the Terminal. 2. Slide the Electronics Tray out of the terminal cabinet. 3. Locate the Battery (see the board illustrations earlier in this section). 4.

  • Page 77: Connector Pin-Out Identification

    Chapter 3: Hardware Service 3-53 Connector Pin-Out Identification Primary Power (PS1) Name Function +3.3 V +3.3 volts VCC_3.3 +3.3 V +3.3 volts VCC_3.3 Ground +5 V + 5 volts Vcc Ground +5 V + 5 volts Vcc Ground Power Good +5 VSB Standby +5 volts +12 V...

  • Page 78: Usb Daughter Card Power (Cn12)

    3-54 Chapter 3: Hardware Service USB Daughter Card Power (CN12) Name Function Ground Ground + 5 volts Ground + 5 volts + 5 volts +3.3V +3.3 volts Ground +12V + 12 volts +12 V + 12 volts +24V +24 volts +24V +24 volts Ground...
  • Page 79 Chapter 3: Hardware Service 3-55 Name Function CD_ST_AB PHONE REFRESH~ SDIN CPWOK BITCLK USB_DT1~ USB_DT0~ USB_DT1 USB_DT0 USB_DT3~ USB_DT2~ USB_DT3 USB_DT2...

  • Page 80: Front Panel (Cn1)

    3-56 Chapter 3: Hardware Service Front Panel (CN1) Box Fan Signal Name +12V Ground Speaker Signal Name PC_OUT# SPKR_POS Signal Name Keyed Power LED Signal Name +5V through 330 ohm GREENCTL# Hard Drive LED Signal Name HDLED...

  • Page 81: On/Off

    Chapter 3: Hardware Service 3-57 ON/OFF Signal Name PWRBTN# Ground Link Integrity LED Signal Name LINKLED Ground Reset Signal Name Ground Back Panel I/O PS/2 Kybd/Mouse (CN1) Signal Name KBDData MDATA Ground KBClock MCLOCK...

  • Page 82: Serial Com1 (Cn6)

    3-58 Chapter 3: Hardware Service Serial COM1 (CN6) Signal Name Serial In - (SIN) Serial Out - (SOUT) DTR- DSR- RTS- CTS- RI OR +12V for powered RS-232 Serial COM2 (CN5) Signal Name Serial In - (SIN) Serial Out - (SOUT) DTR- DSR- RTS-...

  • Page 83: Serial Com3 (Cn6)

    Chapter 3: Hardware Service 3-59 Serial COM3 (CN6) Signal Name Serial In - (SIN) Serial Out - (SOUT) DTR- DSR- RTS- CTS- +12V For powered RS232 Serial COM4 (CN5) Signal Name Serial In - (SIN) Serial Out - (SOUT) DTR- DSR- RTS- CTS-...

  • Page 84: Serial Com5 Ups (Cn9)

    3-60 Chapter 3: Hardware Service Serial COM5 UPS (CN9) Name Function AC_Good AC is present Batt_Lo Battery low warning Batt_Sense# Battery connected UPS_OFF# Enable UPS Video Monitor (CN3) Signal Name Green Blue No Connect Ground Analog Ground Analog Ground Analog Ground Ground No Connect VID_SDA...

  • Page 85: Ethernet (Cn2)

    Chapter 3: Hardware Service 3-61 Ethernet (CN2) Name Function Transmit Pos Transmit Neg Receive Pos TERMPLANE TERMPLANE Receive Neg TERMPLANE TERMPLANE FRAME GND FRAME GND CPU Fan (CN10) Signal Name +12V FAN_SENSE...

  • Page 86: Lcd Interface (Cn4)

    3-62 Chapter 3: Hardware Service LCD Interface (CN4) Signal Name DATA2- DATA2+ SHIELD2_4 DATA4- DATA4+ DDCSCK DDCSDA ANALOG V-SYNC DATA1- DATA1+ SHIELD1_3 DATA3- DATA3+ Return for +5V, V-SYNC H-SYNC(GND) HOTDET DATA0- DATA0+ SHIELD0_5 DATA5- DATA5+ SHIELDCLK CLK+...

  • Page 87: Parallel (Cn3)

    Chapter 3: Hardware Service 3-63 Signal Name CLK- ANALOG RED ANALOG GREEN ANALOG BLUE ANALOG H_SYNC ANALOG GND (R,G&B return) Parallel (CN3) Signal Name Signal Name STROBE- AUTO FEED# Data Bit 0 ERROR# Data Bit 1 INIT# Data Bit 2 SLCT IN# Data Bit 3 Ground...

  • Page 88: Ide-1/Ide-2 (Cn17, Cn14)

    3-64 Chapter 3: Hardware Service IDE-1/IDE-2 (CN17, CN14) Signal Name Signal Name Reset IDE Ground Host Data 7 Host Data 8 Host Data 6 Host Data 9 Host Data 5 Host Data 10 Host Data 4 Host Data 11 Host Data 3 Host Data 12 Host Data 2 Host Data 13...

  • Page 89: Flexible Diskette (Cn18)

    Chapter 3: Hardware Service 3-65 Flexible Diskette (CN18) Signal Name Signal Name Ground DRVDEN0 Ground Reserved DRVDEN1 Ground Index# Ground Motor Enable 1# Ground Drive Select 0# Ground Drive Select 1# Ground Motor Enable 0# Ground DIR# Ground STEP# Ground Write Data# Ground Write Gate#...

  • Page 90: Pci Riser Card (Pci1)

    3-66 Chapter 3: Hardware Service PCI Riser Card (PCI1) Signal Name Signal Name -12V 61B1 CLK2 62B2 +12V 63B3 GNT1# 64B4 REQ1# 65 B5 5 A5 66B6 INTA# INTB# 67B7 INTC# INTD# 68B8 PRSNT#1 69B9 RESRVED RESERVED 70B10 10A10 PRSNT#2 71 B11 11 A11 RESRVED...
  • Page 91 Chapter 3: Hardware Service 3-67 Signal Name Signal Name AD25 84B24 24A24 +3.3V 85 B25 25 A25 AD24 C_BE#3 86B26 26A26 IDSEL AD23 87B27 27A27 +3.3V 88B28 28A28 AD22 AD21 89B29 29A29 AD20 AD19 90B30 30A30 +3.3V 91 B31 31 A31 AD18 AD17 92B32...
  • Page 92 3-68 Chapter 3: Hardware Service Signal Name Signal Name AD10 108 B48 48 A48 109 B49 49 A49 CON KEY CON KEY CON KEY CON KEY 110 B52 50A52 C_BE#0 111 B53 51A53 3.3V +3.3V 112 B54 52A54 113B55 53 A55 114B56 54 A56 GND21...

  • Page 93: Pci Riser Card

    Chapter 3: Hardware Service 3-69 PCI Riser Card Signal Name Signal Name PGNT~(1) PCICLK1 PGNT~(2) PCI_REQ1# 5 B5 5 A5 PCICLK3 PCI_CLK2 RISER_ID1 RESVD PCI_REQ2# RISER_ID2 NOGO PC/PCI_DREQ# 10B10 10A10 +12v PC/PCI_DGNT# 11 B11 11A11 SER_IRQ...
  • Page 94 3-70 Chapter 3: Hardware Service...

  • Page 95: Chapter 4: Cable Routing Guide

    Cable Routing Guide Chapter 4: Primary IDE Cable Double Fold P4 Specific Cables Primary IDE Cable IDE-1 Single Fold UPS and Secondary Hard Disk Cables are Routed Under IDE Cable 20517 Primary IDE Cable (Top view)
  • Page 96 Chapter 4: Cable Routing Guide Hard Disk Double Fold (even if no CD-ROM is present) CD-ROM Drive 20516 Primary IDE Cable (Side view)

  • Page 97: Secondary Ide Cable

    Chapter 4: Cable Routing Guide Secondary IDE Cable IDE-2 Double Fold Compact Flash Power Compact Flash Seconary Hard Drive Seconary Hard Drive Power 20522...

  • Page 98: Flex Diskette Cable

    Chapter 4: Cable Routing Guide Flex Diskette Cable Double Fold Flex Diskette I/F Cable Single Fold Flex Diskette Power Cable 20517a...

  • Page 99: Front Panel Cables

    Chapter 4: Cable Routing Guide Front Panel Cables Front Panel Control Panel Cable Single Fold Single Fold Front Panel Control Panel 20520...

  • Page 100: Ups Battery Cables

    Chapter 4: Cable Routing Guide UPS Battery Cables UPS Battery Power Cable 20521...

  • Page 101: Fan Cable

    Chapter 4: Cable Routing Guide Fan Cable Cable Clamp Tension Arms Hook 20384...

  • Page 102: Ups Power Cable

    Chapter 4: Cable Routing Guide UPS Power Cable Route the UPS Cable behind Motherboard Power Cable to avoid the processor heat sink. Motherboard Power Cable UPS Cable Processor 20512...

  • Page 103: Usb Daughter Card Cable

    Chapter 4: Cable Routing Guide USB Daughter Card Cable USB Daughter Board Cable Double Fold Single Fold 20510 The USB Cable is secured on the bottom of the card with an Adhesive Cable Clamp. Single Fold Adhesive Cable Clamp (Bottom side of USB Card) 20511...

  • Page 104: Power Supply Harness Clamp

    4-10 Chapter 4: Cable Routing Guide Power Supply Harness Clamp Clamp the following harnesses to the Cable Clamp next to the Power Supply: - Motherboard Power Supply Harness - UPS Harness - USB Daughter Card Harness - Audio Cable - PC Beep Cable 20513...

  • Page 105: Appendix A: Feature Kits

    Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • Internet: http://www.info.ncr.com • NCR Intranet: http://inforetail.atlantaga.ncr.com To locate the installation guides on these sites: 1. Select General Search. 2. Select the Kits icon.

  • Page 106: Feature Kit List

    Appendix A: Feature Kits Feature Kit List Part Number Description 3212-K170 Standard Height 4-Port PCI Adapter Card 3212-K171 Standard Height 2-Port PCI Adapter Card 7456-K132 128MB DIMM memory upgrade (PC-133) 7456-K133 256MB DIMM memory upgrade (PC-133) 7456-K154 256MB Compact Flash Memory 7456-K350 PCI VGA Video Card 7458-K140...

  • Page 107: Appendix B: Hardware Specifications

    Hardware Specifications Appendix B: Performance Levels 850 MHz 1 GHz P III Processor Celeron 100 MHz 133 MHz System Bus 128 KB 256 KB Cache Interrupts System Resource I/O Channel Check Reserved, System Timer Reserved, Keyboard buffer full Reserved, Cascade interrupt Serial Port 2 Serial Port 1 Serial Ports 3 &...
  • Page 109 Appendix B: Hardware Specifications...
  • Page 111 Index CD-ROM drive removal, 3-15 —2— Compact Flash removing, 3-21 2-Port PCI RS-232 Expansion Card Connector Pin-Outs, 3-53 (3212-K171), 3-46 Connectors back panel, 3-3 —4— Removing/replacing, 3-32 4-Port PCI RS-232 Board (3030-K169), 3-44 —D— 4-Port PCI RS-232 Expansion Card (3212-K170), 3-45 Disassembly procedures, 3-4 —A—...
  • Page 112 Index-2 Terminal errors, 2-6 Test points and beep codes, 2-6 POST errors, 2-1 —I— Power supply, 3-48 Removing, 3-12 IDE Cables Power Supply Cable Pin-Outs, 3-51 connectory color coding, 3-22 Power-on self-test, 2-1 Processor board —M— Connectors, 3-29 Memory Jumpers, 3-30 installing, 3-31 Memory Configurations, 3-30 —S—...

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