Troubleshooting - Santak Castle C6K(E) User Manual

6.Troubleshooting

Problem
The #1 Fault LED and the
#6 LED are turned on, the
buzzer beeps continuously
The #1 Fault LED and the #2
and #5 LED are turned on,
and the buzzer beeps con-
tinuously
The #1 Fault LED and the
#4 LED are turned on, the
UPS beeps continuously
The #1 Fault LED and the #5
LED are turned on, the UPS
beeps continuously
The utility power L ED
flashes
The #1 Fault LED and the
#2 LED are turned on, the
UPS beeps continuously
The #1 Fault LED and the
battery LED are turned on,
the buzzer beeps every sec-
ond
16
Possible cause
The UPS shutdown due
to internal overheat
The UPS output is
short circuited.
The UPS shuts down
due to its internal fault.
The UPS shuts down
due to its internal fault.
Th e v o lt a g e o r f r e -
quency of the utility
power is out of the input
range of the UPS.
The UPS is overloaded
orthe load equipment is
faulty
The charger of the UPS
is defective.
Solution
Make sure the UPS is not overloaded;
the air vents are not blocked and the
ambient temperature is not too high.
Wait for 10 minutes for the UPS to
cool down before turning on again. If
failed, please contact thedistributor
or service center.
Turn off the UPS. Remove all the
loads.Ensure that the load is not failed
or the UPS has no internal faults
before turning it on again. If failed,
please contact the distributor or ser-
vice center.
Please contact the distributor or ser-
vice center.
Please contact the distributor or ser-
vice center.
The UPS is running in battery mode. To
save your data and close the applica-
tion program.Make sure the utility power
is within the input voltage or frequency
range permitted by the UPS.
Check the loads and remove all non-
critical equipment. Recalculate the load
power and reduce the number of loads
connected to the UPS. Check that the
loads are not failed.
Please contact the distributor
or service center.